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Four Points by Sheraton Charleston

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Four Points by Sheraton Charleston
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305 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Reviewed 2 weeks ago

This was my first overnight trip to Charleston. I selected the Four Points as I tend to stay at Starwood properties, and I was not disappointed. The Four Points is a solid business hotel. Upon arrival, Sue and Mike greeted me at the front desk, checked me and my colleague into our rooms quickly, then directed us to Recovery, the...

Thank Jeff S
cleveland, United States
Reviewed 3 weeks ago via mobile

The Four Points Charleston is located in the heart of downtown Charleston and offers exceptionally clean ,spacious rooms at a very moderate price. This property was completely remodeled about three years ago, and is a very clean , well maintained hotel with a very caring and helpful staff. It is located near shopping, many restaurants, and an excellent downtown mall.......

Thank CLEken
Amanda K, Sales Manager at Four Points by Sheraton Charleston, responded to this review

Thank you for taking the time to let us know about your stay! I'm so pleased we were able to exceed your expectations. I hope we'll see you again next time you're in the area. If you'd like to give any additional feedback on your stay, please email me at akarpeuk@fourpointscharleston.com.

washington wv
Reviewed 4 weeks ago via mobile

I stayed here on a recent trip to Charleston and was thoroughly impressed with the hotel. The rooms were extremely nice and the TV mounted on the wall was awesome. That is always a nice amenity as you can actually see the TV while laying down. The bed was the most comfortable I have ever slept in. I didn't wake...

Thank jay s
Saint Paul, Minnesota, United States
Reviewed 4 weeks ago

The room was nice enough. The fan was loud, as was the street traffic even on the 5th floor. My colleague had a room on the 10th floor that didn't face the river. He didn't have the pretty view, but it was quiet. Staff is friendly but angling for tips, especially the "free" shuttle driver. The locations is nice, easily...

Thank eljay2015
Management response:

Dear eljay2015, Thank you for taking the time to complete the review in regards to your recent stay at the Four Points by Sheraton Charleston. Please accept our sincere apology for the inconvenience you experienced during your stay. We strive to give every guest the best possible experience. It is our hope that you will give us another opportunity to...

Sissonville, West Virginia
Reviewed 20 January 2017

I love this hotel, we have several meetings & conventions at this hotel several times a year. Great location, staff is very accommodating, rooms are clean & modern. River view is beautiful. Indoor pool, exercise room, & lobby bar they have it all. My only complaint would be there Wi-Fi is very spotty in places. The "Recovery" restaurant is attached...

Thank Dena F
Bremerton, Washington
Reviewed 18 January 2017

We were put up here by the airlines after out flight was canceled. Not sure of the property, we arrived and were promptly helped at the front desk. Nice lobby, friendly staff. The room was excellent, very up date, clean with a wonderful view of the river. 4Point breakfast was so good and great size portions. easy parking and a...

Thank Carmelita P
Reviewed 15 January 2017

Needed a hotel halfway between our home in Indiana and daughter's home in Virginia. Normally stay in Beckley, but decided to meet daughter and son in law in Charleston this time. (Returning grandkids after Christmas extended visit). Checked reviews for 4Points and gave it a try. We were so happy with the choice. Had 2 adjoining rooms on 3rd floor...

Thank Cathy B
Reviewed 7 January 2017 via mobile

This is a clean, modern hotel on the river in the center of the city. Indoor pool, exercise room and a nice little lobby bar. Comfortable bedding. Clean bathroom with a great shower. We were able to park our car at the hotel (no fee) and walk to restaurants, live music bars and the movie theater. Can not wait to...

Thank Norma A
Reviewed 1 January 2017 via mobile

I visited to bring in the New Year. Yes, visiting friends/family in Logan and to Welcome 2017! The room was clean, spacious, and comfortable! A pet peeve of mine has always been temperature controlled environments. Many a time I've gone into a hotel and it be extremely cold and I say... come on who lives here an Eskimo!! This rooms...

Thank Alladin23
Fort Myers, Florida
Reviewed 1 January 2017 via mobile

We had a quiet night at this hotel and had a really nice view of the river. The room was very clean and the bathroom was a decent size. The only negatives were the $10 parking fee and no free breakfast.

Thank Phillitravels

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Take in everything that West Virginia’s capital has to offer at the Four Points by Sheraton Charleston. Our riverfront location provides easy access to the State Capitol, the Charleston Civic Center, the University of Charleston, and the Charleston Town Center shopping mall. Take advantage of our free on-demand shuttle service to and from Yeager Airport (CRW), which is 10 minutes away.Admire beautiful Kanawha River or downtown views from one of our 176 guest rooms and suites. Get plenty of free extras, like High Speed Internet Access, bottled water, and a daily newspaper. Take care of business at the spacious work area with an ergonomic chair, or watch your favorite show on the 42-inch flat screen TV. Get a great night’s sleep in one king-size or double Four Points by Sheraton Four Comfort Beds™.We have everything you need for a productive business trip or a fun, active vacation. Stay in touch with the office in our lobby’s open business center. Or swim laps in our new indoor heated swimming pool and work out in the expanded fitness center. Watch the game at the family-friendly Recovery Sports Grill, or head to the quieter lobby lounge for grab-and-go breakfast or an evening cocktail.The Four Points by Sheraton Charleston can host a range of events, with nearly 9,000 square feet of total space. Let our professional planning and catering teams help you stage a successful, memorable event. ... more   less 

Additional Information about Four Points by Sheraton Charleston

Address: 600 Kanawha Blvd. E., Charleston, WV 25301 (Formerly Ramada Charleston Downtown)
Region: United States > West Virginia > Charleston
Price Range: RM464 - RM958 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charleston 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Priceline so you can book your Four Points by Sheraton Charleston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Charleston Downtown Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#3 Romantic Hotel in Charleston
#4 Family Hotel in Charleston
#7 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charleston staff and other travellers.
8 questions
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Charleston, West Virginia
9 months ago
Toronto, Canada
11 months ago
Toronto, Canada
11 months ago
Melbourne, Florida
over a year ago

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Questions? Get answers from Four Points by Sheraton Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view is pretty but other side is quieter.”
 of 5 bubbles eljay2015, 24 Jan 2017 | Read review
“River side, for the view.”
 of 5 bubbles 147carmelitap, 18 Jan 2017 | Read review
“Ask for a room overlooking the river, just know that you will get a LOT of afternoon sun”
 of 5 bubbles RobertZ519, 13 Dec 2016 | Read review
“To see the river best, try to get a room at least on the 6th floor.”
 of 5 bubbles Seispac, 27 Nov 2016 | Read review
“Rooms on the backside must be quieter. On the street side noise is excessive.”
 of 5 bubbles 314pje, 23 Nov 2016 | Read review
5 of 5