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Holiday Inn Express Charleston - Civic Center

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Traveller (64)
Room & Suite (25)
Dining (6)
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Overview
  • Excellent39%
  • Very good35%
  • Average19%
  • Poor5%
  • Terrible2%
Travellers talk about
“civic center”(52 reviews)
“cinnamon rolls”(10 reviews)
“front desk”(56 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Charleston - Civic Center
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Offers from Holiday Inn Express Charleston - Civic Center
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (375)
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375 results
Traveller rating
137
133
73
21
11
Traveller type
Time of year
LanguageEnglish
137
133
73
21
11
Show reviews that mention
All reviewscivic centercinnamon rollsfront deskpancake machineroom was cleanacross the streetbreakfast staffcookiesbreakfast was excellentwould stay here againdowntown arealong drivenext morningroad trippleasant staygreat roomchecking in
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1 - 5 of 375 reviews
Reviewed 1 week ago via mobile

This hotel was nothing special. The bathroom toilet was too low and the seat moved when you sat down. Free breakfast was average. They had cereal, bread, pancakes, oatmeal, fruit, juice, eggs, biscuits and gravy.

Thank szar101
Hotel's Favourite
Reviewed 9 January 2018

I really enjoyed my stay at this hotel. All I really needed was a hot shower and comfortable night’s sleep and that’s exactly what I got. This hotel had great Wi-Fi and a nice big flat screen tv. In the morning, I had a nice...More

Thank Dusty S
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 18 January 2018

Dear Dusty S, Just wanted to let you know how pleased we were to hear all of the kind things you had to say about your recent experience at our hotel. You truly made our day and I am sure that other potential guests will...More

Reviewed 2 weeks ago

My spouse and I stayed here 4 nights while visiting West Virginia for a short break. It is not luxurious, but it is pleasant and friendly. We were impressed from the start with the warm welcome we received from the front desk staff. Those people...More

Thank CJW913
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 1 week ago

Dear CJW913, Thanks so much for the great review of our hotel, we really appreciate the detailed feedback! We were so pleased to hear all of the kind words about our staff and how much you enjoyed all of the restaurants and activities Charleston has...More

Reviewed 3 weeks ago

This hotel is close to downtown, river, shopping mall and the interstate. You can go for jogging of walking by the river, it is just at walking distance. Staff is friendly, the lady that checked me in was on phone for a while before she...More

Thank newyorker7777
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 2 weeks ago

Dear newyorker7777, Thank you for choosing our hotel for your recent stay in Charleston. We're delighted that you enjoyed your stay with us and truly appreciate the kind things you had to say about our location and friendly associates. Should your travels bring you back...More

Reviewed 3 weeks ago via mobile

The worst customer service I have received from any hotel. Upon arriving at 1:30 am I was far from greeted with a "good evening let's get you checked in"- instead Anthony with his name tag upside down chuckled and said.... You will have to wait...More

1  Thank Elizabeth E
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 3 weeks ago

Dear Elizabeth E, Thank you for taking the time to share your feedback regarding the experience you had at check-in with our night manager Anthony. Our hotel prides itself on great customer service and the experience you have described is certainly unacceptable and is not...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Self-Serve Laundry
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$111 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Charleston
#10 Business Hotel in Charleston
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$111 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Charleston
#10 Business Hotel in Charleston
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (64)
Room & Suite (25)
Dining (6)
Business Centre & Event Rooms (2)
Questions & Answers
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Karl F
22 July 2017|
AnswerShow all 5 answers
Response from wldfr | Reviewed this property |
Yes ...they defiantly do have a shuttle to the airport... they will also take you anywhere else within a certain radius. very helpful and nice people to work with
0
Votes
Room Tips
"Best rooms are upper floors away from the elevator"
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"I was very close to elevator on the 6th floor and it was quiet and comfortable."
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"Room 308 was quiet...good for sleeping"
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"Double-bed rooms are beside the elevator"
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