We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Holiday Inn Express Charleston - Civic Center

Show Prices
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Holiday Inn Express Charleston - Civic Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

320 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 320: English reviews
Bristol, Connecticut
Reviewed 2 weeks ago

I stayed here November 8, 2016 . From the moment I walked in the door I felt Welcome. They had an evening of free Horderves during happy hour, they also had fresh hot cookies available for guest. The customer service is great, and the hot breakfast in the morning is great. I will choose this hotel over and over again...

 Report
Helpful?
Thank Tonya H
Richard E, Front Office Manager at Holiday Inn Express Charleston - Civic Center, responded to this review

Dear Tonya H, We are so happy to hear how much you enjoyed your recent stay with us and that you found our hotel services exceeded your expectations. It's good to know how much our added amenities such as our managers reception, and hot cookies are appreciated. And we are certainly very fortunate to have such fine associates who deliver...

Washington DC, District of Columbia
Reviewed 2 weeks ago

This place has a friendly front desk staff, and good prices. We have stayed here a couple of times. The beds are comfy and the breakfast in the morning has options to please everyone! the location is a little far to walk to restaurants downtown, but not too far. I've only stayed here on road trips so I haven't really...

 Report
Helpful?
Thank heavans
Richard E, General Manager at Holiday Inn Express Charleston - Civic Center, responded to this review

Dear heavans, Just wanted to let you know how much we appreciate your taking the time to tell us about your recent stay. We're so happy the you chose us for your NYE stopover in Charleston and want to thank you for your kind comments about our friendly front desk associates, comfy beds, and breakfast options. Hope to see you...

East Coast, USA
Reviewed 2 weeks ago

Had a great, quiet room (#200 if interested). It looks and feels much more expensive than it is. Has all best things....4 pillows for each bed, big fluffy towels, great shower, comfortable bed with some type of puffy duvet. Extremely warm and cozy. Parking close to the door (no charge), and a fantastic hot breakfast bar with anything you could...

 Report
Helpful?
Thank Lanie46
Richard E, General Manager at Holiday Inn Express Charleston - Civic Center, responded to this review

Dear Lanie46, Thank you very kindly for the excellent review of our hotel, your opinion means so much to us and is greatly appreciated. We're so happy that you enjoyed your stay and that the amenities we offer far exceeded your expectations. Hope to see you again on your next visit to Charleston! Wishing you and your family a Happy...

Charleston, West Virginia
Reviewed 3 weeks ago via mobile

Love the location of this Holiday Inn. The Conference Center is across the street. It's Walk able to a Urban Mall. They have shuttle service, which is awesome, to be dropped off or picked up from the hip downtown scene.

 Report
Helpful?
Thank Rekko P
Richard E, General Manager at Holiday Inn Express Charleston - Civic Center, responded to this review

Dear Rekko P, Thank you for taking the time to post your review of our hotel. We were so pleased to hear all of the great things you had to say about our convenience and shuttle service. And yes our hotel offers the perfect location to enjoy everything that the "hip downtown Charleston scene" has to offer! Glad you enjoyed...

Kansas City, Missouri
Reviewed 3 weeks ago

This hotel was really great! It has the feel of a more expensive place without the big price tag. The room was very clean, which to me is a very important issue. I don't even like to stay in hotels because they tend to be dirty. Not this one! Debbie in housekeeping took care of my room, great job! The...

 Report
Helpful?
Thank dancingheart802
Richard E, General Manager at Holiday Inn Express Charleston - Civic Center, responded to this review

Dear dancingheart802, Thank you so much for taking the time to let us know how much you enjoyed your stay with us! We were delighted to hear how pleased you were with the value, cleanliness, and service you experienced. And we very much appreciate your kind words about Debbie. She is one of our most tenured housekeeping associates and does...

Houston, Texas
Reviewed 4 weeks ago

Holiday Inn Express Charleston-Civic Center has all the best things you would want in a hotel stay. They are located right in the heart of downtown Charleston. From my window I can see the Civic Center, and a huge mall, and plenty of downtown restaurants. Checking in they had a huge plate of warm cookies waiting for me. How can...

 Report
Helpful?
Thank Jim H
Richard E, General Manager at Holiday Inn Express Charleston - Civic Center, responded to this review

Dear Jim H., Thanks for the great review of our hotel, our associates were so pleased to read all of the very kind and thoughtful remarks you made about our great service, attention to detail, and convenient location. The type service you describe is what we strive for and it is always uplifting to hear such appreciation coming from our...

Reviewed 11 December 2016 via mobile

I stay in hotels for a living you could say. The staff was polite and professional. The room was comfortable and I had a fridge and microwave...not all rooms do. All in I would say I was very sattisfied. If you don't have a car....you will be doing a little walking. Not too far though and I think the hotel...

 Report
Helpful?
Thank bliner001
Richard E, General Manager at Holiday Inn Express Charleston - Civic Center, responded to this review

Dear bliner001, Just wanted to let you know how much we appreciate your review. Our team was delighted to hear the nice things you had to say about our service and were happy to also hear that you enjoyed your stay with us. I'm sure that anyone who reads your remarks will find them quite helpful in making their lodging...

Adamsburg, Pa.
Reviewed 8 December 2016

Easy to find right off of the interstate. Everyone is friendly and helpful. Room was clean and quiet. Beds very comfortable. Breakfast could use a few more items but did the trick. Price was right. I would stay here again.

 Report
Helpful?
Thank jeff c
Richard E, General Manager at Holiday Inn Express Charleston - Civic Center, responded to this review

Dear jeff c, Thank you for choosing our hotel and for sharing your service experience. We're glad that you found our hotel to be so convenient and we appreciate each of the kind things you had to say about our staff service, value, and comfort. Should your travels bring you back to Charleston, we hope you will choose us again....

Lenoir, North Carolina
Reviewed 1 December 2016

Decided to book a room in Charleston for Thanksgiving night and ended up here. Thinking the hotel might be busy we were surprised to see it almost empty. We checked in and the girl at the front desk offered us our choice of floors, offered to put us away from the elevator and offered a king bed, all without us...

 Report
Helpful?
Thank Bandit321
Richard E, General Manager at Holiday Inn Express Charleston - Civic Center, responded to this review

Dear Bandit321, Just wanted to say thanks for your excellent review! We were delighted to hear all the wonderful comments you made about our staff service and breakfast. We're glad that you chose to spend Thanksgiving with us and hope to see you again soon! All the best, Richard Eaton General Manager Holiday Inn Express Civic Center

Burlington, Canada
Reviewed 25 November 2016

This hotel is centrally located and just off the interstate. We were using our GPS to get to the hotel but the satellite signal disconnected and it took us a bit of time to find the hotel - just head to the downtown area and you can't miss it. Across the street from the hotel is the civic center and...

 Report
Helpful?
Thank Rockend86
Richard E, General Manager at Holiday Inn Express Charleston - Civic Center, responded to this review

Dear Rockend86, Thank you so much for your review of our hotel. I am so happy to hear you enjoyed your stay with us. Our staff takes great pride in knowing when we have exceeded our guests expectations so we value your feedback. We hope you will visit us again. Sincerely, Richard Eaton General Manager Holiday Inn Express Civic Center

90 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (41)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (6)
Viewed
Room/Suite (4)
Viewed
View from Room (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Dining (5)
Viewed
Room/Suite (12)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (5)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charleston hotels
0.2 km away
Hampton Inn Charleston - Downtown
0.7 km away
Four Points by Sheraton Charleston
0.6 km away
Embassy Suites by Hilton Charleston
Show Prices
Show Prices
Show Prices
0.1 km away
Courtyard Charleston
Courtyard Charleston
#9 of 23 in Charleston
104 reviews
0.4 km away
Charleston Marriott Town Center
4.3 km away
Holiday Inn & Suites Charleston West
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express Civic Center is located in the beautiful riverfront capitol of Charleston, West Virginia. Our hotel was just beautifully and completely renovated. Our entire team will work diligently to exceed your expectations while providing an abundance of comfort, safety, and amenities which reflect our Southern hospitality! Finding your way through the majestic mountains of West Virginia and past the winding New, Kanawha, and Elk Rivers to the junctures of I-64, I-77 and I-79, the Holiday Inn Express Civic Center invites you to a contemporary ambiance and warm atmosphere with its ideal location for shopping, dining, and theater going even while doing business in our capitol city. The Holiday Inn Express houses 196 rooms. Nestle into the comfort of your own private room and get a peaceful night’s rest on our luxurious bedding. All rooms come complete with free high speed internet access, HD flat-screen TVs, a work desk area, and coffee maker. Select rooms come with a microwave and a mini fridge. In the mornings satisfy your hunger with a complimentary hot breakfast buffet included with your stay. If your taste buds are in the mood for something different then stroll to one of over 16 restaurants located within blocks of the hotel. Enjoy a leisurely walk on a path along the Kanawha River or engage in a friendly game of volleyball on the courts at Magic Island. "Meet and Greet" in our lovely appointed Sternwheeler Room for all your meeting needs for up to 100 people. While enjoying your stay in the beautiful town of Charleston, West Virginia, be sure to visit some of the local attractions such as Charleston Civic Center, Charleston Historic District, Clay Center for the Arts & Sciences, Coonskin Park, Craik-Patton House, and Haddad Riverfront Park. Choose the Holiday Inn Express Civic Center in the downtown capitol city of Charleston, West Virginia where you’ll find a truly warm Southern Hospitality experience! ... more   less 

Additional Information about Holiday Inn Express Charleston - Civic Center

Address: 100 Civic Center Dr, Charleston, WV 25301-2527
Region: United States > West Virginia > Charleston
Price Range: RM483 - RM684 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charleston - Civic Center 2.5*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com and Travelocity so you can book your Holiday Inn Express Charleston - Civic Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Charleston - Civic Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#3 Green Hotel in Charleston
#10 Business Hotel in Charleston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holiday Inn Express Charleston - Civic Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Like I said room 200 was very quiet and I'm a light sleeper”
 of 5 bubbles Lanie46, 30 Dec 2016 | Read review
“Staff is the best!”
 of 5 bubbles 777grandma777, 22 Nov 2016 | Read review
“stay in the middle if you want good Wifi”
 of 5 bubbles gtmobill, 16 Nov 2016 | Read review
“Try for first floor - there are only two elevators and they are very slow.”
 of 5 bubbles MissS4, 12 Oct 2016 | Read review
“Corner rooms are small”
 of 5 bubbles Cgeck, 8 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay