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Residence Inn Charleston

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Residence Inn Charleston
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194 Reviews from our TripAdvisor Community

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Showing 194: English reviews
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Reviewed 4 days ago NEW

A family member booked this hotel for us while we were in town for a wedding. We called during our drive in and asked if our room would be ready early (wedding started near check-n time and we were afraid we wouldn't have time to get dressed), they told us no problem. Room was ready at 130. We were given...

Thank Jill P
Peoria, Illinois
Reviewed 1 week ago

Even with GPS finding the Residence In is a challenge. As you ascend the hill and the road turns to the right, Hotel Circle is immediately on the right. There is signage, but you are almost past the turn before seeing the sign. Hotel is on top of a hill above Charleston and in a commercial park. Friendly staff. Nice...

Thank Jeffrey S
Walled Lake, Michigan
Reviewed 2 weeks ago

Room on our first night was gross. Carpets & furniture was stained plus it hadent been vacuumed in several days possibly weeks. My biggest pet peeve is hair in the bathtub, gross! Our 2nd night, a week later was slightly worse. Our room was 64 degrees, so we got moved to a room that again wasn't cleaned. There was still...

Thank CarrieKA
Greg B, General Manager at Residence Inn Charleston, responded to this review

Dear Guest, Thank you for your comments regarding your stay. I am very sorry that your room was not clean and the air was turned down too low. We always want to recognize our rewards members and especially our Elite members. I have shared your comments with the entire team to ensure our rooms are always ready as they should...

Caledonia, Michigan
Reviewed 3 weeks ago

We stayed one night here. While the location is a bit off the beaten path, we loved the view sitting high above the city! Still minutes away from the freeway, restaurants, pharmacy, gas, etc....yet not sitting in crowded downtown. Free parking and breakfast buffet just adds to the value. Our 2-room suite (with sleeper sofa in the living room) was...

Thank michiganpete7
Reviewed 3 weeks ago via mobile

We stayed here on our way to Hampton VA for a wedding. Nice clean room with a large pullout couch that slept 3 kids. Good snack bar up front with a strong selection of munchies after a long day on the road. Breakfast was delicious and everyone was helpful.

Thank CHris K
Reviewed 18 March 2017 via mobile

Stopped here on our way home from Spring Break in DC. Unseasonably cold temps and winter weather during our entire trip. So it was very nice to sit next to the fireplace in our 2 bedroom suite. Fully applianced kitchen in room. We were here for just one night. But a family could easily stay here for several days. Chris...

Thank Teresa H
Reviewed 16 March 2017

We have a family of 5 and this place was perfect for us. The room was spacious, they were very clean and the beds were comfortable. The entire staff clearly make customer service a priority. We will definitely stay there again.

Thank Wendy M
Western Massachusetts
Reviewed 16 March 2017

This appeared to be a newer hotel and we were greeted and checked-in quickly. We had a service dog and were assigned a room next to an exit door close to the pet area. The one bedroom suite was in great condition and clean. Breakfast was busy but I had everything I needed. I would recommend this hotel even though...

Thank Sky34
Parkersburg, West Virginia
Reviewed 2 March 2017

had a wonderful one nite stay @ this residence inn...clean, terrific large rooms and friendly staff...location is perfect and private...we are marriott reward members and were granted a late check-out and room upgrade...will stay here again for sure!...

Thank mjpk25
Louisville, Kentucky
Reviewed 21 February 2017

Great quality, quiet and very clean. Everything was in excellent condition. The only complaint I would say is they are a pet friendly hotel, but (a) there were none of the pet waste bag stations outside. We carry our own, but others obviously did not so I had to watch my step and (b) I could only find one trash...

Thank troyy0206

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Residence Inn Charleston

Address: 200 Hotel Circle, Charleston, WV 25311
Region: United States > West Virginia > Charleston
Price Range: RM573 - RM884 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charleston 3*
Number of rooms: 108
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Also Known As:
Residence Inn Charleston Hotel Charleston
Charleston Residence Inn
Hotel Style:
#5 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Charleston staff and other travellers.
4 questions
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Lottsburg, Virginia
Saint Louis, Missouri
over a year ago
Clinton Township, MI
over a year ago

See all questions (4)

Questions? Get answers from Residence Inn Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large rooms, fantastic staff”
wendymG3566PU, 16 Mar 2017 | Read review
“beautiful views of the city, easy access to the capitol and to the airport.”
SpartanMom93, 6 Feb 2017 | Read review
“if you have a dog you might want to ask for a room away from the elevator.”
gennseng, 26 Dec 2016 | Read review
“Rooms facing the south side are quiet and you'll have lots of scenery”
dbking120, 18 Oct 2016 | Read review
“Always ask the best place to park to be near the closest entrance to your room.”
ElizabethH279, 16 Jul 2016 | Read review
5 of 5