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All reviews texas steakhouse room was clean parking lot the holiday inn brand would stay here again flat screen breakfast was included kanawha city north carolina nice hotel good nights sleep sitting area business trip the breakfast area downtown area highway trailer
Very clean place some of the front desk ladies was very rude.they wasn't friendly at all acted like they hated their job.but the rest of the staff was very nice and helpful. Enjoyed our visit will stay again soon I hope.More
Date of stay: December 2018
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 3 weeks ago
Dear Had a wonderful time,
Thank you for staying with us and giving us feedback on your stay. I sincerely apologize for the staff and rest assure that this will be looked into and address. We are happy that you did encounter a better experience...More
This free breakfast was one of the best we have had. Eggs were real, sausage gravy and biscuits were tasty, and Cinnabon! Queen bed mattress was firm but sunk in middle which was somewhat uncomfortable.More
Date of stay: November 2018
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 7 November 2018
Thank you for taking the time to give us feedback on your stay. We apologize that your bed accommodations were not up to your expectations. Please be assured that we will look into the matter promptly and make sure that we address these...More
This was our second visit at the Holiday Inn Express Charleston/Kanawha City. We are are on the road with our high school students, who are constantly competing and you can't go wrong with Holiday Inn Express. We always try and choose them whenever possible. We...More
Date of stay: October 2018
Thank Bruce G
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 22 October 2018
Dear Bruce G.,
Thank you for such a great review! We were happy to arrange accommodations for you and your group for the second year. We are glad to hear that you enjoyed your stay and our staff. They take pride in ensuring that we...More
I came here for a business trip. The staff was excellent. The pool was indoors and had no issues. The rooms were clean and had no issues. I would have no issues staying here again. They provide a warm breakfast, which was fine.More
Date of stay: August 2018
Thank Kenneth J
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 10 August 2018
Dear Kenneth J.,
Thank you for staying with us and taking the time to give us such a nice review. We are delighted to hear that you enjoyed your clean room accommodations, Express Start breakfast and our indoor pool. Our staff takes pride in ensuring...More
This is a small property and was a great stop over on our way to North Carolina. It’s very convenient to the highway and has several chain restaurants as well as local eateries nearby.
It keeps with the standards of Holiday Inn Express with complimentary...More
Date of stay: July 2018
Thank Ron R
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 24 July 2018
Dear Ron R.
Thank you for such a kind review! I will be sure to share your comments with Joshua. Our staff takes pride in the hotel and strives to have a hotel that Guest Love. We are glad to hear that you enjoyed your...More
Welcome to the Holiday Inn Express Charleston/Kanawha City. Located only minutes from the majestic West Virginia State Capitol, Yeager Airport, beautiful downtown Charleston and the historical East End …Moredistrict. Other points of interest are the Clay Center for the Performing Arts, the University of Charleston and Appalachian Power Stadium home of the West Virginia Power. As our guest of the Holiday Inn Express, you will stay in one of our totally renovated, spacious king, queen or executive suite room with high speed Internet, your choice of plush pillows and great nights sleep mattresses. Also enjoy our complimentary hot breakfast buffet with the worlds best cinnamon rolls. Fresh brewed coffee is available every evening. After a busy day of work or travel, you can energize yourself in our fitness center. Then, cool down in the heated, indoor pool and hot tub. Enjoy the many food options near the hotel that include everything from fast food to steak houses. Less
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