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We reserved ten rooms for our school as we were participating at a competition the next morning and it could not have been any better. When we arrived; since we had coordinated with the staff days before, our rooms and keys were already labeled and...More
Driving from Charleston,SC to Columbus, OH and decided to stop for the night. Did not have a reservation. Patrice at the front counter was wonderful. Rooms were casual and neat. Clean and comfortable. Breakfast was included (and mean a complete hot breakfast) and it was...More
Thank Mario A
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 4 weeks ago
Dear Mario A,
Thank you for such a wonderful review! It was great having you stay with us during your travels to Ohio. I am happy to hear that you enjoyed your clean and comfortable accommodations as well as our Express Start breakfast. We strive...More
We had a reservation but either them or us screwed it up. It really didn't matter because they took our money and we didn't get a room. The lady couldn't have been more rude, We'll lodge a complaint with our credit card company. We went...More
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 3 weeks ago
Thank you for taking the time to give us feedback on your experience that you had at our hotel. Please accept my sincere apologies for the staff interaction that you had encountered. We would like to discuss the financial issues with you personally...More
Finding this hotel and getting a place to park is difficult to say the least. The parking lot is shared with another hotel so parking is at a premium. As for the hotel itself it is clean and the room I had was spacious. There...More
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 31 July 2017
Thank you for taking the time to give us your feedback on your recent stay. We are sorry that you had a hard time locating us, finding parking and not getting a room on the first floor. We are delighted that you did...More
We stayed here on our way home from vacation.
The hotel shares it parking lot with another hotel so if both place are busy parking can be an issue. Also when driving into hotel it is hard to tell you are headed the right way....More
1 Thank Bruce L
Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded 30 June 2017
Dear Bruce L.
Thank you for taking the time to tell us about your stay. I am happy to hear that our staff was friendly and that the hotel was clean. I apologize for the inconveniences that you experienced while trying to locate us and...More
US$111 - US$149 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Charleston South Hotel Charleston ,