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Holiday Inn Express Cross Lanes

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Traveller (25)
Room & Suite (41)
Traveller (25)
Room & Suite (41)
Dining (17)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Property amenities
Pool
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Business Centre with Internet Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
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Special Offer:Annual Sale
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Reviews (147)
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147 results
Traveller rating
91
31
12
6
7
Traveller type
Time of year
LanguageEnglish
91
31
12
6
7
Show reviews that mention
All reviews golden corral room was clean front desk your eyes eggs long trip home quiet atmosphere newer hotel up to date nice stay biscuits and gravy an amazing job sofa bed regular room continental breakfast would stay here again wonderful hotel
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1 - 5 of 147 reviews
Reviewed 3 weeks ago

I have been an IHG Spire Elite member for over 10 years, staying in their hotels all over the country. The service I received at this hotel was absolutely unacceptable. It was not until the 3rd day of my stay that my room was touched...More

Thank dough626
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cross LanesResponded 1 week ago

Hi dough626, We only want our guests to leave with a memorable stay with us. I'm very sorry that didn't happen this time due to the poor level of service you received. This is not the norm here. I've already alerted our hotel about this,...More

Hotel's Favourite
Reviewed 8 July 2018 via mobile

This hotel is relatively new and very comfortable. Plenty of outlets for device charging, comfortable beds and pillows. They even had little wipes to disinfect the remote and phone - a thoughtful detail. The manager called my husband before we arrived to ask if we...More

Thank michellejsl
Reviewed 26 August 2018 via mobile

Wonderful stay! Rooms were clean and neat, bathroom clean and staff were very pleasant. Breakfast was stocked and varied. Last minute reservations as we were on the road, and it was not a problem. Would definitely recommend this place!

Thank Joe S
Reviewed 19 August 2018

A pretty standard Holiday Inn Express experience, which is to say good overall. Staff are friendly and helpful. Rooms were very clean, especially the bathrooms. A convenient location for anyone visiting West Virginia State University. However, this being a work-trip, the lack of internet for...More

1  Thank Heisenburrito
Reviewed 13 August 2018 via mobile

I travel around the country and occasionally the world for work. I like the IHG hotels over other brands for many reasons. This hotel offers the things I always find at other Holiday Inn Express’s. The thing that sets this one above the rest is...More

Thank Matthew M
Response from David W, Director of Sales at Holiday Inn Express Cross LanesResponded 16 August 2018

Dear Matthew M, Thank you so much for taking the time to share your experience at the Holiday Inn Express and Suites in Cross Lanes, WV. We pride ourselves on going above and beyond to give every guest a perfect stay. We are so thankful...More

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Questions & Answers
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pcase2
26 December 2015|
Answer
Response from Sailor W | Reviewed this property |
TGI Friday’s and a BBQ joint
0
Votes
Room Tips
"The back of the hotel looks out at the side of a mountain. But, the front doesn't really have any..."
bengalwin
30 Jul 2018
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"All good views of mountains"
Marcus_Travelus
7 Jul 2018
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"Handicap room was great if you need one."
AlfredT_12
24 Jun 2018
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"We were on the first floor, but seemed quiet despite the high occupancy."
luv2explore50
19 Jun 2018
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PRICE RANGE
US$104 - US$144 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWest VirginiaCross Lanes
NUMBER OF ROOMS
89
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