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All reviewsan older propertythe air conditioningreal platesroom was cleannormal hotelcheck in was easyhot breakfastreal eggspassed awayoutdoor poolawesome jobcalled the front deskneeded anythingsausageonly stayed one nightwaffle makerwaffles
After reading the reviews..I thought..How bad could it be for ONE night?
The check in went ok, but the person at the front desk wasn't super nice.
We were very tired when we got in the room. Got ready for bed and my sister...More
We picked this hotel because their rates were reasonable for the weekend that WVU was having graduation. Check in was easy. Our daughter had to bring her two dogs unexpectedly and the lady only charged us for one pet. The room was to sleep four...More
Thank Mary B
Response from Lee B, Manager at Clarion InnResponded 4 weeks ago
Thank you for choosing to stay with us. I'm sorry that the room was not completely up to your expectations. While I'm pleased that your experience checking in and with our breakfast was a good one, the fact that you were not completely satisfied means...More
the room was marginal and only passable clean. this place needs major renovation. dining room marginal. morning included breakfast marginal. we arrived late and left early, back on the highway. clientele appear to be construction crews on extended stay. no real issues.More
Response from Lee B, Manager at Clarion InnResponded 5 April 2018
Thank you for staying with us. I'm disappointing that you did not enjoy your stay. While I'm aware major updating is needed, we still try to do the best with what we've got. Obviously, we fell short in your case. I would be grateful if...More
We booked a king room which was roomy and clean. The bed was comfortable but could use a pillow top mattress pad for more comfort. Shower head was nice and had instant hot water with great water pressure. Bathroom badly needs an exhaust fan and...More
Response from Lee B, Manager at Clarion InnResponded 26 March 2018
Thank you for staying with us and for your thorough feedback. Yes, we're hoping to address the issue with the shears in the room (I'm the one you spoke to about them!). However, all our rooms do have black-out curtains that close. I will check...More
This hotel is hard to locate and when you do find it there is a long winding road up a hill to get to a dark parking lot. It feels very desolate and isolated with no restaurants nearby. Because the area is poorly lit it...More
Response from Lee B, Manager at Clarion InnResponded 8 March 2018
Thank you for staying with us. I'd like to address a few of your issues.
First, our location... While there is a winding hill up to the hotel, there is a brightly lit sign at the bottom of the hill that clearly marks the entrance...More