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Quality Inn Spring Mills - Martinsburg North

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Quality Inn Spring Mills - Martinsburg North
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165 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Spring Mills - Martinsburg North
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Showing 164: English reviews
Farmington, Connecticut
Reviewed 3 May 2016 via mobile

We stopped on our way back north. Newish hotel, professional service, clean and spacious room.Very attractive and comfortable breakfast nook. Wouuld have given a top review except for two things. The bathroom had a very slight urine smell. A little extra bleach needed on floor. The other issue is that the grassy area for my puppy is riddled with extremely...

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Helpful?
Thank Karen B
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Karen, Thank you for your review. I am glad that you enjoyed our full hot breakfast buffet. I will definitely look into that issue with the bathroom floor. We hope to see you again in the future.

Reviewed 27 April 2016 via mobile

We stayed one night for an event close by. The room was large and clean with two comfortable queen size beds. Plenty of room for 4 adults and a toddler. Bathroom was roomy and clean. Very friendly staff! Breakfast was excellent, lots of choices. Would definitely recommend staying here!

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Helpful?
Thank Jennifer S
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Jennifer, thank you so much for letting us know how much you enjoyed our spacious rooms and our full hot breakfast. We hope that if you are ever in our area again, you will stay with us.

Reviewed 24 April 2016 via mobile

$75 is what we paid for our room last night. That was just about the best deal ever. The beds were comfortable as were the pillows. Breakfast was included and it was pretty darn good! Rooms were clean, sheets and pillows were good, towels were fluffy. Best hotel I've been to for $75!

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Helpful?
Thank Rebecca O
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

I am so glad that you enjoyed your stay with us. Our beds are brand new and very comfortable. I'm glad you were able to get such a great deal on our hotel. Thank you for taking the time to let us know how wonderful your stay was.

Bainbridge, New York
Reviewed 6 April 2016

This is one of the nicest Quality Inn's that I have stayed in. The room was large and comfortable. The bed was to die for, king sized and very, very comfortable. The whole Motel was in great shape and the staff ran it without incident. Staff was very friendly and very informative. Lots of area for pets to walk and...

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Helpful?
Thank Weasy67
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you very much for your great review. I have shared your comments with my staff and we are very pleased that we were able to accommodate you. I'm glad that you found our brand new Serta Beauty Rest Mattress so comfortable. We hope that if you ever find yourself in our area again, you will stay with us. Thank...

New York City, New York
Reviewed 26 March 2016 via mobile

This hotel was chosen because it was just over half way on our journey and it is pet friendly. We found a very friendly staff and a clean comfortable room. There is plenty of room around the property to walk your dog. Breakfast was the usual eggs, breads and waffle station, but it was well stocked clean and fresh. There...

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Helpful?
Thank CMc9_26
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you very much for taking the time to let us know about your stay. Here at the Quality Inn Spring Mills - Martinsburg North our guests opinions mean the world to us. We hope that you enjoyed a great nights sleep on our new Serta Beauty Rest mattresses as well the rest of your stay. We look forward to...

Schodack Landing, New York
Reviewed 24 March 2016

We were traveling home from Florida to New York and needed a place to sleep for the night. We didn't want to spend a lot of money for we were only sleeping there and then leaving early in the am. Looked at trip advisor on my phone for hotels in the area and this one had good reviews and a...

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Thank Sgl52
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

We are so glad that you enjoyed your stay with us. We are looking forward to your next visit. The beds here really are comfortable, aren't they? They are new Serta Beauty Rest Mattresses. I can't say enough about them.

Springfield, West Virginia
Reviewed 29 February 2016 via mobile

Thanks for being a super staff and accommodating me with such kindness. I needed to switch my dates due to a big snowstorm and a rescheduling of training date.A great hotel. Much appreciation! Sheila *******************************************

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Thank sheilasiatka
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Sheila, Thank you so much for your kind words. I have shared your comments with my staff and we are all very happy that we could assist you in your travels. We do hope that if you are ever in our area again, you will chose to stay here with us. I hope that you had a chance to try...

Fairbanks, Alaska
Reviewed 20 February 2016

Quality Inn Spring Mills Decent room. Clean. Flat screen TV, but the channel selector sucks….click and wait, click and wait….no menu guide so you have to scroll through 40 channels to see what is on….click and wait….click and wait…. Fridge and microwave. WiFi Warning! If you use a Mac you may be out of luck. My iPhone and iPod connected...

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Helpful?
Thank Canoe2Freedom
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you for your review. We will look into the wifi issue with MACs. This has never been brought to our attention before, so thank you for letting us know. We do hope that you enjoyed your stay with us, and will choose us again if ever in our area. Thank you,

Lancaster, Pennsylvania
Reviewed 14 February 2016

I have stayed here numerous times & have never had a complaint. Service is excellent, friendly, warm & very helpful. Less than a minutes drive to highway 81. Gas station, Dominoes Pizza & Burger King with two minutes or less drive. Walmart & other shops within less than 5 minutes drive. Affordable, clean, quiet.

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Helpful?
Thank lberry60
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Thank you very much Mr. Berry. I have shared your review with the rest of the staff. It is always a pleasure to have you stay with us. We look forward to seeing you again.

Knoxville
Reviewed 9 February 2016

Loved this place. Rooms were new and updated. Very homey feel. Good breakfast, easy off and on to the interstate. Would stay here again for sure. People were very friendly and personable. Met all expectations.

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Helpful?
Thank Kevin G
Dana J, General Manager at Quality Inn Spring Mills - Martinsburg North, responded to this review

Kevin, Thank you very much for the review. I have shared it with my staff and we all appreciate your kind words. We hope that you will stay with us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is just off I-81 at exit 20 between Martinsburg, WV and Hagerstown, MD and offers an amazing night's sleep on new mattresses, an incredible value and friendly service. In the morning, we have a Full Hot Breakfast with Sausage, Eggs, Pancakes-In-A-Minute-Flat, Biscuits and Gravy, Fresh Fruit, Hardboiled Eggs, Baked Goods, Yogurt, Juice, Coffee, etc to get your day off to a great start. We have Premium Wi-Fi, High Def Televisions, and Micro-Fridge units in every room for your convenience. We're also a pet-friendly hotel so feel free to bring your furry ones. Our location is close to Hagerstown Premium Outlets, Charles Town casino, Shepherd University and civil war sites including C&O Canal, Harper's Ferry, Antietam National Battlefield. Make the Quality Inn Spring Mills - Martinsburg North your next stop on the trip! ... more   less 

Additional Information about Quality Inn Spring Mills - Martinsburg North

Address: 1220 T J Jackson Dr, I-81 Exit 20, Falling Waters, WV 25419-4646 (Formerly Holiday Inn Express)
Region: United States > West Virginia > Falling Waters
Price Range: RM328 - RM457 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Spring Mills - Martinsburg North 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Martinsburg North Hotel Falling Waters
Holiday Inn Falling Waters
Falling Waters Holiday Inn
Holiday Inn Martinsburg North
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Questions & Answers

Questions? Get answers from Quality Inn Spring Mills - Martinsburg North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check that everything works before unpacking”
 of 5 bubbles pleased2meetu, 11 Nov 2016 | Read review
“Not sure if they even have a "Good Room", we asked to change rooms but was informed they were full b/c of baseball tournament in area”
 of 5 bubbles 875lisaw, 25 Jul 2016 | Read review
“Ask for ground floor accommodations if you are traveling with your pet”
 of 5 bubbles digitalje, 13 Jul 2016 | Read review
“non-adjoining rooms seem to be quieter”
 of 5 bubbles 858lilliand, 1 Jul 2016 | Read review
“Ours was on the 3rd floor overlooking the pool and was very acceptable”
 of 5 bubbles _Sue_C_McK_, 30 Jun 2016 | Read review
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