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Quality Inn New River

225 reviews
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Traveller (13)
Room & Suite (23)
Dining (4)
Overview
  • Excellent25%
  • Very good42%
  • Average22%
  • Poor8%
  • Terrible3%
Travellers talk about
“front desk”(23 reviews)
“room was clean”(26 reviews)
“dairy queen”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2.5 Star Hotel
All hotel details
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Reviews (225)Write a Review
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LanguageEnglish
58
89
50
20
7
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All reviewsfront deskroom was cleandairy queenwafflesgift shopfree breakfastwould stay here againbar and grillgas stationsausagebasketball courtcoffee potbiscuitsvalue for the moneyan older propertygreat stayblow dryer
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1 - 5 of 224 reviews
Reviewed 8 October 2017 via mobile

First, the location is great for sightseeing in this very scenic area. Everything else is substandard. The rooms are dreary and feature furniture that is overdue for replacement. Worse, ours stunk. No non smoking rooms were available and we thought we could tolerate lingering smoke...More

Thank Rural321
Response from richard m, Owner at Quality Inn New RiverResponded 9 October 2017

Thanks for staying with us. I apologize that your stay was less than desirable. Smoking rooms for people who don't smoke are definitely not desirable. We only have 12 smoking rooms on site and have these only as a convenience for some of our frequent...More

Reviewed 7 October 2017

Very clean, comfortable, recently updated room. Beds were very comfortable and clean. Room smelled clean. Easily regulated temperature. Many parking spaces and car just a few steps away. Many staff members for such a mid sized motel/ hotel. They were very friendly and helpful. The...More

Thank VirginiaDaisy
Response from richard m, Owner at Quality Inn New RiverResponded 9 October 2017

Thanks for staying with us. We appreciate your kind comments. Sounds like you enjoyed your trip to New River Gorge country. All our rooms should be completely renovated by the end of spring 2018. Hope to see you again soon ! Never ending ....we hope...More

Reviewed 23 September 2017 via mobile

This locations is a Ma/Pa set up. (No elevator) Older, but clean!! Comfortable room with 2 beds, fridge and micro. Updated looking bathroom with a shower (no tub). A lot of parking. Guest laundry was appreciated, $3.50 each (on the higher end as compared to...More

1  Thank ftblchic76
Response from richard m, Owner at Quality Inn New RiverResponded 25 September 2017

Thanks for staying with us ! We appreciate your kind comments The guest laundry pricing is a little concerning to us as well. We use a third party vendor and I expect we will buy our own shortly. They initiated a price increase last month...More

Reviewed 11 September 2017

Very nice staff met us upon checking in. FIrst Choice hotel to give us a little gift and had my name on their board...personal greeting, so to speak. They accomodated us when we asked for a first floor room since no elevators. The breakfast was...More

Thank Sooner Fan H
Response from richard m, Owner at Quality Inn New RiverResponded 13 September 2017

Thanks for staying with us. We appreciate your kind remarks. We strive to be friendly and helpful and our staff does a good job with that. Breakfast comments are very positive as well. Hope to see you again soon !

Reviewed 10 September 2017

We stayed here one night end of August. The rooms are those of a motor inn and accessed from the outdoors. The rooms are clean but small. There appeared to be a lot of vans and motorcycles parked for the night. That said, we did...More

Thank Jackie V
Response from richard m, Owner at Quality Inn New RiverResponded 13 September 2017

Thanks for staying with us. We appreciate your kind remarks and glad you enjoyed your stay. We pride ourselves on friendly service glad you noticed ! Hope to see you again !

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$69 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$69 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (13)
Room & Suite (23)
Dining (4)
Pool & Beach (1)
Questions & Answers
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Sailor W
20 September 2017|
Answer
Response from Andrea K | Reviewed this property |
YES, it is clean and we have stayed here mutiple times. It is about a mile or maybe two to the New River Gorge :) Enjoy!
1
Vote
Sailor W
20 September 2017|
AnswerShow all 3 answers
Response from CaptRags | Reviewed this property |
Probably too late now. but, it's less than 3 miles from the bridge.
1
Vote
Dreamnurse
15 March 2017|
Answer
Response from richard m | Property representative |
Yes we do offer some smoking rooms with 2 double beds..They are limited...i think we have 12 total ...so call ahead and thanks for the interest!
0
Votes
Room Tips
"If you have mobility issues ask for a first floor room. This is a two story hotel without an elevator."
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"Ask in advance if its a pet friendly room... that is if you DO NOT have a pet... got one without knowledge."
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"We were upstairs directly across from the pool. We enjoyed that location"
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"My room was very quiet."
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