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Quality Inn New River

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quality Inn New River
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207 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn New River
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Showing 207: English reviews
Harrisonburg, Virginia
Reviewed 3 October 2016

The king bed room that I reserved faced Highway 19 and was exceptionally loud when I arrived. The front desk attendant changed my room to the other side of the building that was much more quiet, but was with 2 double beds. There were no more king bed rooms. The rate should have been adjusted down from $ 109 to...

Thank Jim A
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. Looks like we failed in a number of ways. Our front desk associate while new and inexperienced should have made me aware of your circumstances I apologize for that. We will work with her on that. I am checking on your air conditioner today so we can have that corrected. The comments about rates is...

Bruceton Mills, West Virginia
Reviewed 29 September 2016

Inn staff extremely friendly and accommodating. Good food at the Bar and Grill...nice atmosphere early in the afternoon. Enjoyable, friendly breakfast and fun finds in the gift shop too. Close to all activities for river rafting and such, easy access on and off the highway. Within close proximity to Walmart for any forgotten needs. I will add if you are...

Thank Tracy K
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your kind remarks. Glad you enjoyed the breakfast and our Bar and Grill. We should have 2 regular coffee packets and 2 decaf packets in each room. We have complimentary fresh brewed coffee available 24 hrs a day in the lobby. Hope to see you soon!

Fayetteville, North Carolina, United States
Reviewed 26 September 2016

This is a little gem of a place... decent, clean standard rooms, friendly service and close to everything. The staff was nice, the room was a great price. The breakfast buffet in the morning far surpassed any other restaurant in the same class - with REAL scrambled eggs, good biscuits, sausage, gravy, and other items. Good coffee. Friendly service. I...

Thank Colleen K
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your kind remarks. Glad you enjoyed your stay. We strive to be friendly and helpful. Glad you enjoyed your breakfast ! Hope to see you soon!

Raleigh, North Carolina
Reviewed 19 September 2016

We enjoyed our room and the friendly staff, but we stopped eating breakfast at the hotel due to the loud political propaganda that was blasting through the breakfast room every morning. Wouldn't it make more sense for a hotel serving the general tourist population to have the breakfast room TV tuned to a politically neutral channel like The Weather Channel?...

2Thank dthoenen
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind remarks . It alarms me for you to think we intentionally try to politicize our breakfast clientele.We appreciate our customers no matter what their political views or affiliation ! We most certainly do not intend to come across that way. By way of your comments I have asked that our...

Reviewed 17 September 2016

This was an overnight stay on our way to our destination. It was close to New River Gorge, a must-see on our trip. It was an older property but well cared for. Office staff was very nice. Room was clean and bed was comfortable enough. Breakfast was very good. We would likely stay here again if we're ever back in...

1Thank Priscilla R
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We are an older property and make every attempt to be friendly and provide good service. We are hoping to complete a renovation of all rooms by the end of 2017. Hope to see you again !

Anchorage ak
Reviewed 16 September 2016 via mobile

Great place to stay. Clean and quiet with nice amenities. Extremely friendly staff could not have been sweeter. Best hotel shower. Needs nfl network for Thursday night football only drawback. Would definitely recommend and stay again.

Thank Beth W
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind remarks. I'll look into the NFL network for guest rooms we do have it in the bar though. Come back and see us !

Bardstown, Kentucky
Reviewed 13 September 2016

We stayed here a year ago and did not have a problems so we decided to stay again this year. I requested a smoke free, pet free room. The room was deemed a pet free room. However when we pulled back the blankets on the bed there was black animal hair all over the sheets and pillows. There was also...

Thank rbeautifuldreams
richard m, Owner at Quality Inn New River, responded to this review

We have received your comments concerning your stay and we apologize for the problems you encountered. Your reservations were made online and a specific room type was selected which was not pet-free. Regardless you shouldn't have encountered those issues and we addressed that immediately. We strive to provide clean comfortable rooms and we take it seriously. We have issued a...

Reviewed 8 September 2016 via mobile

We stayed here on our Journey from Michigan to South Carolina and on the way back. We stayed in the top floor facing the office the first time. It was a good decent clean room. The bar/restaurant has good bacon burgers The second stay, we faced the highway. The room was run down, toilet hardly flushed and low water pressure...

Thank Denise R
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your comments in making us aware of the conditions you encountered . We have a remodel planned to start this fall which will update all of our rooms by the end of 2017. We will in the mean time investigate room conditions on the top floor and see if we can make a...

Reviewed 7 September 2016 via mobile

The hotel was really cute and much nicer in person. The room was clean, bed was comfortable and the breakfast was great. The pool was really nice too. The employees were all helpful and sweet. (Especially the cleaning crew and the woman in the gift shop.) I would definitely stay there again!

Thank Gillian J
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your kind remarks. We strive to be friendly and helpful I'm glad it showed up ! Hope to see you again real soon !

Albany, IN
Reviewed 2 September 2016 via mobile

The room was nice. The bed comfortable. The carpet could use a good cleaning, and there was mold in the shower. The shower itself was very nice, relaxing... Plenty of hot water. The A/C unit was filthy! The furnishing were newer and the TV worked nicely. A bar/restaurant was attached to the hotel and served great bar good and nice...

Thank Smatkins
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! Nasty a/c ? I'll get on that right now we normally clean them twice a year but someone could have missed it. Glad you enjoyed your stay! We do get lots of comments concerning the bar and grill . We try to provide good food and a good atmosphere and of course cold beer...

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms

Additional Information about Quality Inn New River

Address: 103 Elliotts Way, Fayetteville, WV 25840-1434 (Formerly Comfort Inn)
Region: United States > West Virginia > Fayetteville
Price Range: RM329 - RM623 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn New River 2.5*
Number of rooms: 106
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Also Known As:
Quality Inn New River Hotel Fayetteville
Quality Inn Fayetteville
Fayetteville Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn New River staff and other travellers.
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2 months ago

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Questions? Get answers from Quality Inn New River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like wings, you have to try the restaurant.”
293jana, 21 Oct 2016 | Read review
“Stay in a room away from the bar. Noise and smoke from outside smokers was bad.”
dthoenen, 18 Sep 2016 | Read review
“Get a room on the side facing away from US 19, they should be quieter.”
DvilleBrian, 2 Jul 2016 | Read review
“Try to get one facing the office, if you get a back one, it is facing the highway”
thetat, 23 May 2016 | Read review
“We were in room 122 (first floor) and it was quiet, although in the morning, you could hear everyone packing their vehicles.”
LisaD943, 18 Apr 2016 | Read review
5 of 5
US$94* /night
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