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Comfort Inn Aikens Center

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Comfort Inn Aikens Center
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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Newberry, Florida
Reviewed 1 week ago NEW

I was trying to make arrangements for our family vacation at the Comfort Inn Aikens Center in Martinsburg, WV at 1872 Edwin Miller Blvd. I did not get past the reservation making process. The guy that answered the phone 888-942-6213 was very rude and very condescending. He obviously did not want to be at work on this day!!! Because the...

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Helpful?
Thank smithfelecia53
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for posting your feedback on TripAdvisor. My team and I were quite alarmed to read of your experience. I called the number that you posted in your review and found out that it is the number of a third party booking agency. I spoke with a manager at the agency to share your negative experience with them so...

Auburn, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Hotel was very clean and had polite staff. A suite was only $10 more in price when I booked so my family decided to go with that option. Room was bigger than expected. We had a big jacuzzi tub in our bathroom which was great after driving all day. There were about 4 restaurants in close proximity to the hotel...

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Thank aknapp1
About Hotel's Favourite Review
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

We love your 5-star review of our Comfort Inn Martinsburg! Thank you for your compliments about the excellent staff service, convenient location, area restaurants, ample parking space, and whirlpool suites. Please come see us again soon!

Friendsville, Maryland
Reviewed 2 weeks ago

This was amazing. CLEAN, CLEAN, CLEAN!!!!! Wonderful staff especially Shannon at the front desk. Just an overall GREAT experience. Will, absolutely, be going back and using this hotel. If there is anything that I would say is; the Wi-Fi is a little slow. Also, the coffee pots are very small and are on the counter in the restroom. They should...

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Helpful?
Thank dschroyer18
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your 5-star review of our Comfort Inn and for your compliments of Shannon and the rest of our team. Your comment that you will absolutely be coming back to see us again is the highest of compliments, and we look forward to welcoming you back soon!

Reviewed 2 weeks ago via mobile

Front desk staff seems friendly. Probably could stand to have a bigger or faster elevator. Rooms are clean and comfortable. The free breakfast was pretty decent. There's a few different restaurants within walking distance, so that's pretty nice too.

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Helpful?
Thank Jason S
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your compliments and review of our Comfort Inn Martinsburg. Our team really appreciates your kind words about their friendly service. Please come back to see us again soon.

Exeter, New Hampshire
Reviewed 4 weeks ago via mobile

My mother and I were on the road all day and needed a place to stay for the night. We're a bit reluctant when it comes to less-than-$100 hotels, but when we saw the excellent reviews for this hotel, we thought why not give it a try. Sandra, at the front desk, was very empathetic and exceeded expectations in her...

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Helpful?
Thank avanicole01
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

We cannot thank you enough for your 5-star review of our hotel and our team. We all loved reading your compliments of the service, cleanliness, new renovations, bedding and breakfast and we're absolutely thrilled that you plan to come back and see us. Thank you, also, for letting us know what we can do to make your next visit more...

West Palm Beach, Florida
Reviewed 29 November 2016

We stopped for one night while on the road. The location is just off the highway. Front desk staff were both pleasant. The room was clean and in good condition. Comfortable beds. Decent breakfast in the morning. We were pleased with our stay.

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Helpful?
Thank Sarah R
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for staying with us and writing a pleasant review about your visit to our hotel. We loved your compliments about our staff, cleanliness, well-kept property, comfortable beds and our complimentary hot breakfast. We hope you'll come back to see us soon.

Accord, New York
Reviewed 15 November 2016

I was in the area again and I stopped there again. The rooms are clean the bed is comfortable and it's close to the interstate. I was on my way back to New York from Florida and the temp. was the only problem I had but the hotel is very good, plenty of parking and a pretty good restaurant right...

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Helpful?
Thank Ricardo R
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your compliments of our hotel's cleanliness, comfortable bedding, ample parking, restaurant access and location. Hopefully the weather will be more appealing for your next visit and that you'll have an even better time. We look forward to welcoming you back.

Lafayette, Indiana
Reviewed 3 November 2016 via mobile

I am very particular about hotel rooms, as far as cleanliness, service, etc. I was very pleased with this hotel. I'm not sure if it is a newer hotel, or if it has been recently remodeled, but everything in the room was in good condition and extremely clean. The bed was very comfortable. The desk staff and housekeeping staff were...

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Helpful?
Thank J L
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your fantastic review and compliments of our hotel's renovation, cleanliness and friendly staff. We hope you'll come back to see us again soon.

NJ
Reviewed 8 October 2016

Didn't have a reservation, drove up at 11 10 pm and were greeted by two very nice women at reception desk. The rate was the same as online, so we booked the room for the night. We found it to be very nice. Clean and quiet. Breakfast was good in the morning.

Review collected in partnership with this hotel
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Thank barbaranW4380PQ
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your 5-star review of our Comfort Inn Aikens Center in Martinsburg, WV. I'm glad you enjoyed the greeting from our staff members and found our hotel to be clean, quiet and nice with a great hot breakfast. Please do come see us again very soon!

Indianapolis, Indiana
Reviewed 8 October 2016

Appreciate the extra help to make special arrangements to assist my group. They were responsive to guestions and open to changes when they came up. Would work with them again whenever in the area. Thanks.

Review collected in partnership with this hotel
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Thank Sue T
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

We are thrilled that you enjoyed your time here and we thank you for your 5-star review of our Comfort Inn Aikens Center. It is our pleasure to be of service, and we look forward to seeing you again soon for your group events!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Just off 1-81, our newly renovated Comfort Inn is a convenient stop. We are walking distance from a few local restaurants with special discounts for your evening meal. Our large, well-appointed rooms and suites offer premium bedding for you to rest and recharge. Suites with kitchenettes or whirlpool hot tubs are also available as upgrades. A full hot breakfast is served complimentary every morning to start your day off right. Come visit us today and experience the simplicity of clean, comfortable rooms and true hospitality. ... more   less 

Additional Information about Comfort Inn Aikens Center

Address: 1872 Edwin Miller Boulevard, Martinsburg, WV 25401
Region: United States > West Virginia > Martinsburg
Price Range: RM390 - RM558 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Aikens Center 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Comfort Inn Aikens Hotel Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Aikens Center staff and other travellers.
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Questions? Get answers from Comfort Inn Aikens Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th floor which is the top floor and our room was very quiet”
 of 5 bubbles APompa13, 16 Sep 2016 | Read review
“Not going here would be the best option”
 of 5 bubbles X640HLchristinas, 5 Sep 2016 | Read review
“Had a little confusion about how many beds I requested. But the gal at the front desk was excellent and worked out everything to our satisfaction. Her help, and the great Italian restaurant across the street, are the real reasons I would come back to this place.”
 of 5 bubbles mherzberg, 28 May 2016 | Read review
“Due to the location of this property I believe all rooms are quiet. My room faced the highway and I did not hear the traffic.”
 of 5 bubbles danjan98, 23 Apr 2016 | Read review
“Since there wasn't much to watch on TV, it would have been nice to have a little table in the room to play cribbage on. One desk chair and one living room-style chair with a footrest is all, plus the king sized bed. ”
 of 5 bubbles johnsX2403JA, 12 Apr 2016 | Read review
5 of 5