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All reviewscinnamon rollsfront deskshower stallclean rooms and friendly staffhot and cold itemscoffee serviceheading northoff the highwayturkey sausagestayed for one nightcoffee tablebagelsdecent breakfastnext morninghotel is beautifulwater pressurestores and restaurants
One of my favorite places to stay when traveling. Super friendly staff. Clean and comfortable rooms. Quiet. Easy on and off the interstate. Nice breakfast...everything is kept hot and fresh. Highly recommend!
Response from Robert K, Manager at Holiday Inn Express Hotel & Suites RipleyResponded 2 weeks ago
Thank you so much for your feedback and recommendation about your stay with us at our Ripley, WV Holiday Inn Express & Suites. We could not have done a better job of advertising. I am so happy to hear you enjoyed your stay with us.
Have stayed here twice, rooms are better than average for this price point, microwave and fridge, staff is all nice - except one dude who seems to be angry at having the task of checking people out, seems he wanted to just be left alone...More
Response from Robert K, Manager at Holiday Inn Express Hotel & Suites RipleyResponded 9 January 2018
Thank you for sharing your feedback and bringing this to our attention. I sincerely apologize for any inconveniences this may have caused. I can assure you this issue will be investigated further and resolved immediately. We hope to have the opportunity to serve you again....More
Stopped there this past weekend on our way to Ohio. Room was decent and well maintained. However, be warned about the breakfast buffet. Very poor quality of their hot food with the single exception of the cinnamon rolls. Would have been better having instant oatmeal...More
Response from Robert K, Manager at Holiday Inn Express Hotel & Suites RipleyResponded 13 October 2017
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the breakfast selection you experience during your stay. I understand the discomfort this caused you. Again, I do apologize and regret...More
We did not have a reservation on a Sunday evening after a long trip from Hilton Head, South Carolina. We could not have been happier with our choice to stay at this wonderful, well decorated, clean, and friendly Holiday Inn Express. The hotel offers many...More
Thank Dennis W
Response from Robert K, Manager at Holiday Inn Express Hotel & Suites RipleyResponded 29 September 2017
I would like to thank you for wonderful comments you posted regarding our 2016 Torchbearer award winning Holiday Inn Express & Suites in Ripley, WV. We take pride in our hotel and staff, and I am glad we met your expectations. Our staff in Ripley...More
We stay here every year and it's very well run. Front desk is efficient at check-in. Rooms are comfortable, a/c worked properly. The bed was great-I slept really well. Nice breakfast provided. We'll return next year!
Response from Robert K, Manager at Holiday Inn Express Hotel & Suites RipleyResponded 14 September 2017
Thank you so much for your comments regarding our Ripley, WV Holiday Inn Express & Suites and for the positive feedback regarding our hotel. It is always appreciated. We will see you next year.