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Clarion Hotel & Conference Center

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225 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Wheeling, WV
Reviewed 6 April 2015

This was my third time to stay at the Clarion Hotel in Shepherdstown. The review I posted after my first visit was very positive, and there are still some positives to this hotel. However, I feel that, based on the room we had, they are in serious need of refurbishment. The positives: Comfortable bed and pillows Two easy chairs provided,...

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Helpful?
Thank Libralady
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are very sorry that your stay with us did not meet up to your standards. We always strive to make each guest happy and comfortable. I have notified the proper departments of your concerns and hope that you will come and stay with us again in the future. Hope to see you soon!

Washington DC, District of Columbia
Reviewed 5 April 2015

I had a two day conference at this hotel and was very pleased. My room was clean, quiet and comfortable. I had good wifi. The food for a large group of people buffet style was good (not great) and the bar was comfortable with a range of drinks. Staff were very friendly. I've been to several conference hotels in the...

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Helpful?
Thank trvladdict
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy to hear that you enjoyed your stay with us. We can't wait to see you again on your next visit!

Santa Clara, California
Reviewed 1 April 2015

The highlight of this hotel was the staff, who was very friendly anytime I encountered them at the front desk. Since they do not have a free breakfast, I went to the restaurant and asked if they could give me a bowl of cereal with milk and juice and got it for about $4. The room was pretty spacious, with...

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Helpful?
Thank Brian M
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

While there are spaces at the entrance of the hotel that are reserved for our staff who frequently leave and return to the hotel several times a day, our hotel still offers approximately 330 free parking spaces to easily accommodate all of our guests. Space is available around the entire hotel offering many desirable options for our guests to park...

Romney, West Virginia
Reviewed 25 March 2015

The staff were all very friendly. The hotel was clean and our room was so relaxing. The Rumsey Tavern was on the premises and was delicious and the staff there was friendly as well. The books in the room listed the grille as open but we learned it had been closed for some time. The photos in the hallway of...

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Helpful?
Thank Denise B
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy to hear that you enjoyed your stay with us. We hope to see you again on your next visit to Shepherdstown!

Annapolis, Maryland
Reviewed 23 February 2015

The wall plaque at the hotel entrance says 1998, and it seems that the hotel hasn't been updated since. The property just feels tired and badly in need of a spa makeover. The thoughtful reception assistant assigned us a King room on the 3rd floor, away from a large group apparently in another part of the hotel. Our floor was...

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Helpful?
Thank ZoomGlobal
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are very sorry to hear that you were unsatisfied with your accommodations. We hope to "wow" you on your next visit to Shepherdstown! Please give us a call on your next trip and we hope to win you over again.

Portsmouth
Reviewed 20 February 2015

I went to training there last September. The room was fine and the service was very good. The food at the tavern was very good as well, especially the buffet night. I was impressed by the selection of seafood and meats. It's not the Ritz Carlton, but its not a Super 8 either. If I ever get back in the...

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Helpful?
Thank RConstantine
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you enjoyed your stay with us and hope to see you again in the future. Since you like seafood, you should check out the Rumsey Tavern's crab cakes - they are delicious!

Stephens City, Virginia
Reviewed 3 January 2015

The rating should be a 4.5. Very nice hotel. The room was clean. Microwave, fridge, iron and ironing board. It also had an extra sink outside of the bathroom. I liked that. The bathroom was bigger than most hotel bathrooms. You had room to move around it. I believe it was 9' x 11'. The sink in the bathroom had...

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Helpful?
Thank Shortcake19
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy to hear that you got to bring in 2015 with us and had a blast. We can't wait to see you when you bring in 2016 with us!

Sharpsburg, Maryland
Reviewed 17 November 2014

The brunch menu is really quite good, and generally the service is good, but this past weekend it was really atrocious. The server was nowhere to be found, and tried to charge us an adult brunch buffet for our one year old, when the menu says under five eat free. Nowhere to be found for our drink refills and disappeared...

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Helpful?
1Thank rwolfe257
Angie K, Director of Food and Beverage at Clarion Hotel & Conference Center, responded to this review

We are sorry to hear that your brunch experience with us was unsatisfactory. We always try to make and ensure all of our guests have a great experience. I have spoken to the manager on duty and the servers on the importance of proper guest service. Again our sincere apologies and I hope that you will give us another chance....

Baltimore, Maryland
Reviewed 11 November 2014

We went to a family wedding reception here and stayed overnight . Great reception and very nice room. I think they could use a little updating but very clean and nice. I would recommend this hotel for families

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1Thank Kathy C
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you enjoyed your stay with us while attending your friend's wedding reception. We hope to see you again soon if you are ever back in the area!

Carlisle, Pennsylvania
Reviewed 3 November 2014

I booked this hotel online and check-in was smooth and fast. The front desk associates were friendly and offered to help should I have any needs. The rooms contain 2 double beds which were large and comfortable. There is a bar at the hotel with reasonably priced drinks and meals, and on the Saturday I stayed included a live jazz...

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Helpful?
Thank terryhall
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy to hear that you enjoyed your stay with us and were able to enjoy some of the amenities that we offer! We hope to see you again on your next trip to Shepherdstown. :)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Rumsey Tavern
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Clarion Hotel & Conference Center

Address: 233 Lowe Dr, Shepherdstown, WV 25443-9602
Region: United States > West Virginia > Shepherdstown
Price Range: RM514 - RM665 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 168
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Shepherdstown
Clarion Shepherdstown
Shepherdstown Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Conference Center staff and other travellers.
1 question
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Atlanta, Georgia

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Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the front of the hotel and away from the elevators because of the noise.”
  • Nice big living room
  • Big bed in the suite
  • Front of the hotel and parking lot
  • Bathroom is small but in good condition
  • Nice desk and strong WIFI
  • Sunrise from the room
 of 5 bubbles PrawetJ, 23 Nov 2016 | Read review
“Do not stay in room 404.”
 of 5 bubbles LordThomMohr, 17 Oct 2016 | Read review
“Even the room near the elevator was quiet.”
 of 5 bubbles T4199SYpauld, 28 Aug 2016 | Read review
“Rooms on the far side of the hotel are quieter -- they are looking out at the grounds and fitness center -- NOT the parking lot.”
 of 5 bubbles barbara12november194, 2 Aug 2016 | Read review
“We love a King size bed. We always get a room fit for the king.”
 of 5 bubbles T8654QOcarolh, 26 Jul 2016 | Read review
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