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Holiday Inn Express Charleston / Southridge

95 reviews
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Traveller (16)
Room & Suite (22)
Dining (1)
Overview
  • Excellent41%
  • Very good29%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Reviews (95)Write a Review
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37
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All reviewsstayed herenot hesitate to stay here againbusiness tripshower headthe hotel staffparking lothixcharlestonclerk
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1 - 5 of 95 reviews
Reviewed 5 January 2018

After living in the Charleston area for 12 years we moved away and came back in town to visit family. I am stating this because we were well aware of a very unfortunate incident that happened at this hotel a few years back. We decided...More

Thank ViewRVscom
Response from GuestsServices, Guest Relations Manager at Holiday Inn Express Charleston / SouthridgeResponded 5 weeks ago

ViewRVs.com, I was very disappointed to read of your experience. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I assure you that the hotel took your complaint seriously, and I can...More

Hotel's Favourite
Reviewed 24 May 2017

Enjoyed my stay at this little gem of a Holiday Inn Express. Greeted warmly, retired to a clean room and lovely rest. Gorgeous pool area and waters. Easy access to rooms from either parking lot and many shops close by.More

Thank Ileen D
Response from Timothy D, Manager at Holiday Inn Express Charleston / SouthridgeResponded 15 July 2017

Ileen D, We are so happy to hear that you enjoyed your stay with us! We pride ourselves on friendliness and treating our guests like family, so its a pleasure hearing that our staff really stood out to you. I truly appreciate and value your...More

Reviewed 4 November 2017

We stayed one night. When we entered the hotel we were greeted with a smile. We found the staff helpful and friendly, but unfortunately the good comments end there for us. Our room was adequately clean but that's about it. I would say that this...More

Thank jkaterberg12
Response from GuestsServices, Guest Relations Manager at Holiday Inn Express Charleston / SouthridgeResponded 11 November 2017

Thank you for taking the time to share your experience regarding your stay with us. Guest satisfaction is important to us, and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are delighted to hear...More

Reviewed 25 September 2017 via mobile

Stopped here late at night hoping to get a good nights sleep but the bed was very uncomfortable. Breakfast was okay, coffee really bad and cold. Manager was friendly. Shower was hot and good shower head.More

Thank SharonSteinkraus
Response from GuestsServices, Guest Services at Holiday Inn Express Charleston / SouthridgeResponded 26 September 2017

SharonSteinkraus, Thank you so much for providing us with your valuable feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel bed was uncomfortable for you. It...More

Reviewed 15 September 2017 via mobile

I stay here quiet often and have stayed at a lot of different hotels in different places. This hotel is a nice place to stay overnight or an extended stay. The only bad thing about this hotel is the WiFi is useless. The signal is...More

Thank OneFord
Response from GuestsServices, Guest Relations Manager at Holiday Inn Express Charleston / SouthridgeResponded 17 September 2017

Travel a lot for work, First I would like to thank you for your loyalty to our hotel and staying with us frequently. We are happy to hear that you enjoy our hotel and location. We appreciate your loyalty to us and our brand. We...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Indoor pool
Details
Price range
US$130 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (22)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"The only feature that was not great was the in room air conditioning units. The air conditioner was quite..."
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"Hotel has smoking rooms. If non smoker stay away"
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"They may have suites, ask for upgrade?"
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"best floors were 3 & 4"
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