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Holiday Inn Express Charleston / Southridge

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Traveller (16)
Room & Suite (38)
Dining (2)
Overview
  • Excellent40%
  • Very good28%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Charleston / Southridge
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Offers from Holiday Inn Express Charleston / Southridge
Special Offer: Book Direct and Save
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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LanguageEnglish
37
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9
6
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All reviewsbusiness tripwould stay here againshower headthe hotel staffparking lothixcharlestonlock
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1 - 5 of 96 reviews
Reviewed 3 weeks ago via mobile

We had 3 rooms, 10 ppl staying. Location is great! Staff is very friendly. Breakfast was good, no complaints. Everything else..... Just ok- The pool was a huge disappointment. Slippery tile, cold and smelly atmosphere. Very dated, cramped to get in ( like pinch your...More

Thank emilypS1911TX
Response from GuestsServices, Guest Relations Manager at Holiday Inn Express Charleston / SouthridgeResponded 2 weeks ago

emilypS1911TX, Thank you so much taking the time to review our hotel. We are happy to hear that you enjoyed our location, staff, and breakfast. Thank you for informing us of your concern's, rest assured that your review will be discussed during our monthly managers...More

Reviewed 9 April 2018

It was what I expect from a Holiday Inn Express - clean, comfortable, quiet, close to restaurants (Long Horn Steak House is next door), friendly staff, passable breakfast. Only negative was the pool did not open till 10 AM Sunday and I would have liked...More

Thank MoseleyPaddler
Response from GuestsServices, Guest Services at Holiday Inn Express Charleston / SouthridgeResponded 14 April 2018

MosleyPaddler, Thank you for your review. We are happy to hear that our hotel met your expectations. We appreciate your kind words about our staff. We will take your remarks for improvement into consideration with our team, as we constantly strive to provide a product...More

Reviewed 5 January 2018

After living in the Charleston area for 12 years we moved away and came back in town to visit family. I am stating this because we were well aware of a very unfortunate incident that happened at this hotel a few years back. We decided...More

Thank ViewRVscom
Response from GuestsServices, Guest Relations Manager at Holiday Inn Express Charleston / SouthridgeResponded 17 January 2018

ViewRVs.com, I was very disappointed to read of your experience. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I assure you that the hotel took your complaint seriously, and I can...More

Reviewed 4 November 2017

We stayed one night. When we entered the hotel we were greeted with a smile. We found the staff helpful and friendly, but unfortunately the good comments end there for us. Our room was adequately clean but that's about it. I would say that this...More

Thank jkaterberg12
Response from GuestsServices, Guest Relations Manager at Holiday Inn Express Charleston / SouthridgeResponded 11 November 2017

Thank you for taking the time to share your experience regarding your stay with us. Guest satisfaction is important to us, and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are delighted to hear...More

Reviewed 25 September 2017 via mobile

Stopped here late at night hoping to get a good nights sleep but the bed was very uncomfortable. Breakfast was okay, coffee really bad and cold. Manager was friendly. Shower was hot and good shower head.More

Thank SharonSteinkraus
Response from GuestsServices, Guest Services at Holiday Inn Express Charleston / SouthridgeResponded 26 September 2017

SharonSteinkraus, Thank you so much for providing us with your valuable feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel bed was uncomfortable for you. It...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Indoor pool
Details
Price range
US$130 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (38)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"The only feature that was not great was the in room air conditioning units. The air conditioner was quite..."
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"Hotel has smoking rooms. If non smoker stay away"
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"They may have suites, ask for upgrade?"
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"best floors were 3 & 4"
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