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SpringHill Suites Wheeling

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SpringHill Suites Wheeling
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296 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Wheeling
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Showing 295: English reviews
Yuma, Arizona
Reviewed 4 September 2015

Checked into a few rooms with my family. My room seemed clean, until I saw the shower. There were black hairs. I do not expect spotless, but somebody needs to double check the maids work. I had to double check that the door locked, when I left the room. I shut the door, but the door would not lock. I...

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Helpful?
1Thank mawsdang
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our...

White Oak, Pennsylvania
Reviewed 1 September 2015

We found this hotel very clean and well maintained....employees were all friendly...and breakfast was very good. Our room was in the back of the hotel, and the views were spectacular...in the morning a light fog came in and the mountains were amazing.

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Thank 3donnaM11
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I will be sure to let them know how much of an impact they made on your experience. I'm glad that you found our location convenient and were able to enjoy the spectacular view we...

Vicksburg
Reviewed 1 September 2015

This was a very nice hotel with great rooms for the price. We stayed here on our way back home from Virginia. We had a great room and very nice and clean. The hot tub was wonderful and they did not bother us when we stayed in after their posted closing time.

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Helpful?
Thank bikerbabe77
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to review your stay at our hotel. We appreciate the positive comments and will pass your review off to our staff. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you...

North Royalton, Ohio
Reviewed 30 August 2015 via mobile

The room was clean, except the black gunk around the drain in the sink. Clean was the only plus here! $4 for a bottle of water, robbery! King "Suite" is a room about the same size as any other hotel room except there is a wall that seperates the room into 2 areas where a bed is in one side...

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Helpful?
1Thank Leslie M
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to write such a detailed review. This is very disappointing to hear, but we hope you give us another chance to make it up to you. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order...

Dayton, Ohio
Reviewed 26 August 2015 via mobile

I stay here when I come to town for work and I love it. I used to stay at Oglebay, but stayed here once because of Oglebay being booked and haven't stayed anywhere else since. The breakfast is good, the rooms are clean, the staff is nice and the location on top of the mountain is perfect. This is a...

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Helpful?
Thank LAURA T
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your stay at our hotel. We appreciate your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

Pittsburgh, Pennsylvania
Reviewed 21 August 2015

SpringHill on the surface is what you would expect; a clean, biz/suite hotel that seems updated and has a noticeably higher room rates for the area. Not a big deal, I don't mind paying up for a better stay. I wish that were the case. We checked in early in the afternoon to drop off our bags and go out...

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Helpful?
Thank Ryan D
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your stay at our hotel. We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I am sorry to hear that you were not satisfied with the climite controls in the room....

Frankfort, Kentucky
Reviewed 16 August 2015 via mobile

This is the second time I have stayed at this hotel this year. I'm very sorry that I forgot to leave a [good] review the first time. I was there in March and again this month so I would definitely recommend this hotel to anyone. It's a lovely facility with clean rooms and professional staff.

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Thank obirar1
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your most recent stay at our hotel. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Once again, thank you for your review and we hope...

Delaware, Ohio
Reviewed 12 August 2015

August 7th and 8th I was in Wheeling for my class reunion. I have stayed at this property several times in the past and I have always been pleased. This stay was no exception. Clean rooms and a great location. The only reason I did not give it 5 stars was there were no beverages in the lobby. I thought...

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Helpful?
1Thank SueSue783
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your most recent stay at our hotel. We are deeply elated that we have been your constant hotel of choice when you're in Wheeling. We will look and see what options we can provide for our guests as far as complementary beverages in the lobby. We are always trying to improve...

Harrisburg, Pennsylvania
Reviewed 11 August 2015

We booked this hotel based on other reviews, the location and price. We were attending the 3-day blues festival. Overall, the hotel was clean and met our needs. The beds were what I would consider hard, but we do not like a real soft mattress. I did have to call the front desk the 2nd night upon returning to our...

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Helpful?
Thank Jaye11D
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your stay at our hotel. We are glad we were able to meet your needs while you were in town for the annual Bluesfest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to...

somewhere
Reviewed 8 August 2015

Decent room. The pool is smallish, but open until 11pm. It worked for our kids. The hot tub was too splashy for some reason. The breakfast was decent, including eggs and sausage. I don't believe there was any waffles or pancakes, etc. The rooms seemed clean, other than one had a stain on the wall that looked like blood. Staff...

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Helpful?
Thank jcoldc
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your stay at our hotel. We are glad to hear that you enjoyed your stay with us! We truly appreciate your business and are very happy to hear that our staff and service met your needs and expectations. I hope your next stay and just around the corner. Call us if...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about SpringHill Suites Wheeling

Address: 908 National Road, Wheeling, WV 26003
Region: United States > West Virginia > Wheeling
Price Range: RM412 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Wheeling 3*
Number of rooms: 115
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Also Known As:
Springhill Suites Wheeling Hotel Wheeling
Wheeling Springhill Suites
Hotel Style:
#4 Romantic Hotel in Wheeling
#4 Family Hotel in Wheeling
#4 Business Hotel in Wheeling
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Wheeling staff and other travellers.
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Questions? Get answers from SpringHill Suites Wheeling staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing Wheeling Jesuit University”
 of 5 bubbles jtwned24, 14 Jan 2017 | Read review
“Hotel is far enough off the interstate to not have any issues.”
 of 5 bubbles joev523, 10 Jan 2017 | Read review
“All rooms are quiet as it is off the road, up a steep hill.”
 of 5 bubbles AndoBeatts, 23 Oct 2016 | Read review
“Just ask what you need, they will tell you and hook you up.”
 of 5 bubbles footey15, 5 Oct 2016 | Read review
“Ask for a room that overlooks Wheeling Jesuit”
 of 5 bubbles Powell47, 30 Sep 2016 | Read review
5 of 5