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Comfort Inn & Suites Black River Falls

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138 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Black River Falls
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Showing 137: English reviews
Kiel, Wisconsin
Reviewed 24 March 2016

We stayed in a double bed room with a sofa bed that was poolside. Room was clean and nice. Having the pool right out the door was nice too, but if you stay there on a weekend night and you want to go to sleep early, not the spot for you. Kids in the pool were having fun until 10pm...

Thank Funk5-0
Oconomowoc, Wisconsin
Reviewed 16 March 2016

Typical of this chain. The facility is fairly clean and modern but one resents the use of the now accepted use of the word "suite" to describe a single room with one TV. The bathroom lacked a sink or electrical outlet.

Thank Gary K
Goodland, MN
Reviewed 21 February 2016

we stayed here after having car trouble while traveling. The hotel and staff were super nice and friendly and accommodating. Because of our situation we got the "stranded traveler" discount, which is very reasonable and they even have rooms that take pets. the beds were comfy with nice soft sheets and warm duvets and lots of good quality pillows. They...

Thank Heather M
Willow River, Minnesota
Reviewed 25 November 2015

Good bed and pillows. Nice and clean and the staff cheerful and efficient. The breakfast was outstanding. Unfortunately, it's rumored that the Choice Hotels are mandating less and less autonomy to the individual hotels with their local or unique clientele and more and more "sameness" across the board with other Choice hotels around the country. Too bad, as the local...

Thank Connie3972
Owatonna, MN
Reviewed 3 November 2015

I have to say that the staff here was very friendly. Always greeted when I came in the door. The morning breakfast was fine. Not a lot of selection, but enough. The beds were comfortable and the hotel was pretty quiet. The complaint I had was the black mold growing on the shower walls and ceiling in addition to the...

Thank SassyOwatonna_MN
Reviewed 12 October 2015

Stayed in king "suite" (Room also had a couch, microwave, fridge). Beds were comfortable. Hot breakfast was good, breakfast area was good. Soundproofing was OK, but could have been better. Don't get a room near ice machine. If you have little kids there is a very nice kiddie pool with a slide, fountains, etc. ATV trails and snowmobile trails connect...

Thank From-Wis
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear From-Wis, Thank you for sharing your recent experience during your with us. We appreciate you taking the time to let us know what we did right, and what we can improve on! We hope to have the opportunity to serve you again when you are in the area! Safe Travels, Tamra Soto/GM

Reviewed 5 October 2015 via mobile

Clean and quiet room. Staff very friendly and try hard to please. Fast effecient check in. Clean nice breakfast, very busy and two staff persons worked hard to keep breakfast stocked. Pool is nice. Has a kiddy area with slide. Big hot tub Not hotels' fault but Sat eve several 10 yo girls with no adults in sight were loose...

Thank Becky P
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Becky, Thank you for taking the time to share your experience regarding your recent stay at our hotel. Thank you for the great review! It is such an unsafe situation when parents leave children unattended in a pool area. Our pool policy clearly states children must be supervised by a responsible adult at all times. I am sorry this...

Cedar Rapids, Iowa
Reviewed 29 September 2015

Three of us stayed at this property for Cran Fest, which we have stayed the previous three years. Between last year and this year, the property has gone downhill. First the good points: they have check-in down to a science for CranFest as well as starting breakfast buffet at 5:30 for us early shoppers. The cookies were good on check-in....

Thank Crboogie
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Ramona, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am sorry you were not happy with your stay this year either. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...

Kankakee, Illinois
Reviewed 24 September 2015 via mobile

Overall nice place. Big breakfast area with a nice selection. The amenities offered were nice, pool, fitness room, etc. The room was clean and the staff was friendly. This is a family hotel and located very close to the ATV trails. Due to this the hallways were noisy at times, particularly around 2am. There was a stench near the elevator...

Thank aliciastuart59
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear aliciastuart59, My apologies for the alcohol related issue near the elevator. One of the wedding guests "celebrated" a little more than she could handle. The elevator and landing area carpets had to be shampooed twice! But we did get it clean & smelling fresh again! We are glad to hear you did enjoy the rest of your stay with...

Merrimac, Wisconsin
Reviewed 16 September 2015

We made a last minute decision to stay in Black River Falls and the lucky stars had us pick The Comfort Inn and Suites. The location was spot on perfect for getting on and off the highway. First surprise was the super cookie, just what we needed after a two hour plus drive after attending a funeral. Next surprise was...

Thank TravelersAH
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear TravelersAH, Thank you for being our guest and for the wonderful review. We are so pleased to hear you enjoyed your stay! While under less than pleasant reasons for travelling, we are happy to have put a bright spot in your day. Please accept our condolences on your loss. We hope you will stay with us again whenever you...

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Comfort Inn & Suites Black River Falls

Address: W10170 Hwy 54 East, Black River Falls, WI 54615
Region: United States > Wisconsin > Black River Falls
Price Range: RM330 - RM687 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Black River Falls 2.5*
Number of rooms: 75
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Also Known As:
Comfort Inn & Suites Black River Falls Hotel Black River Falls
Comfort Inn And Suites Black River Falls
Holiday Inn Black River Falls
Black River Falls Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Black River Falls staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites Black River Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“location of the hotel is very accessible”
Satoumi, 16 Jan 2017 | Read review
“Choose a different hotel!”
34HeatherB, 24 Aug 2016 | Read review
“Any room in this hotel has to be excellent.”
gilb112016, 17 Aug 2016 | Read review
“We had a room on the first floor near the pool. It was quiet.”
grand672015, 16 Aug 2016 | Read review
“Pool side was nice option”
stephenlZ8610DC, 24 Jul 2016 | Read review
5 of 5