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BEST WESTERN Arrowhead Lodge & Suites

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BEST WESTERN Arrowhead Lodge & Suites
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452 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Arrowhead Lodge & Suites
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Showing 452: English reviews
Athens, Ohio
Reviewed 29 January 2017

My wife and I stayed here 1/28/17 and I cannot tell you how incredible the staff were. We were checked in by a lady named Mandi who was friendly and full of smiles which were much needed after our long drive from Houston. She even recognized i was a Best Western Rewards Member, something no other Best Westerns have done...

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Helpful?
Thank hath34
Management response:

, General Manager at BEST WESTERN Arrowhead Lodge & Suites, responded to this review It was of great pleasure to read such a wonderful review about our hotel and staff. I am extremely happy to know that the staff went above and beyond to make sure your stay was more than satisfactory. Customer service is extremely important to us here...

Minneapolis, Minnesota
Reviewed 28 January 2017

Had a nice weekend at the Best Western. Moderately clean rooms. Bar area was very nice. Kids enjoyed the pool. Was very confusing on finding rooms. Suite rooms were very nicely sized. Could use some updating.

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Helpful?
Thank Twinsmom310
Management response:

Hi Twinsmom310! Thank you for choosing the Best Western Arrowhead Lodge & Suites for your recent stay! We are pleased to hear you enjoyed our clean rooms and pool area. I also wanted you to know that we have been working on updates and currently have other projects planned as well. For example, we have recently put new carpet throughout...

Delano, MN, United States
Reviewed 23 January 2017

I have been past this Best Western on the interstate at least 100 times and had never stayed here. My mistake! A great property with all the amenities. Nice pool area, the lounge and restaurant are superb and breakfast was wonderful. Located just off the interstate next to a truck stop and a Perkins. I was recognized as a Diamond...

Review collected in partnership with Best Western
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Thank David M
Superior, Wisconsin
Reviewed 25 December 2016

Excellent facility. Staff friendly and went out of their way to be helpful and accommodating. The hotel grounds were clean, and well maintained. Beautiful fireplace in the sitting area. Breakfast hot, with a good variety, cornbeef hash a rarity at hotel for breakfast. A great value!

Review collected in partnership with Best Western
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Helpful?
Thank corinnes542
Management response:

Thank you Corinnes542 for the wonderful review! It makes me extremely pleased to hear that you enjoyed all aspects of your stay with us at the Arrowhead Lodge & Suites in Black River Falls WI! We sincerely appreciate your current business and look forward to your future business. Please feel free to contact us directly for your next stay, (715)...

Zion, Illinois
Reviewed 12 December 2016

This was a very nice hotel in the North Woods Kama upon checking in the staff was very nice and helpful and accommodating to me. It had an on-site restaurant which was very good the walleye was excellent .. the room for kind of small and oddly shaped but very comfortable on the bed was excellent I slept like a...

Review collected in partnership with Best Western
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Helpful?
Thank dougiedue
Management response:

Thank you for the GREAT review! We are excited to hear you enjoyed all aspects of your stay with us at the Arrowhead Lodge. Customer Service is very important to us and we strive to make each and every guests' stay as wonderful as yours. We look forward to your next visit and will have your delicious and hot Walleye...

De Soto,Wi, United States
Reviewed 26 November 2016

Very good-clean quiet-comfortable easy chair-room to walk around w/2 double beds-nice TV reception-frig & microwave. Was a holiday so not too busy . Can't speak for weekends when it's packed w/ kids. They actually gave us 2 packs of reg. coffee & 2 of decaf for the coffee pot. My pet peeve at other places we stayed where we only...

Review collected in partnership with Best Western
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Helpful?
Thank thomaseZ6604TR
Arrowhead L, General Manager at BEST WESTERN Arrowhead Lodge & Suites, responded to this review

I am pleased that you enjoyed your stay here at the Best Western Arrowhead lodge & Suites. Enjoying our clean and comfortable rooms. I will be sure to share the compliment with the Housekeeping department. Your feedback is valued and we look forward to your next stay! Thank you!

Milwaukee
Reviewed 24 November 2016

We thoroughly enjoyed staying here. The rooms were clean, comfortable beds and nice breakfast. The staff was very helpful and we would definitely stay here again. The kids loved the pool, I enjoyed the pool and the hot tub.

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Thank Marla H
Brighton, Michigan
Reviewed 25 October 2016 via mobile

Needed the handicapped accessible room. Super clean. Excellent service and great coffee. Just put in new carpet. Actually saw them washing down all the furniture when we checked out. Bathroom had excellent bars near toilet. Provided a shower chair.

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Thank helgading
St. Louis, MO, United States
Reviewed 19 October 2016

Extraordinarily helpful staff. The room may not have the very latest in decor, but everything one needs is there. The presence of a restaurant in the building makes it possible to relax after a long drive and not have to go out again.

Review collected in partnership with Best Western
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Thank James E
Janesville, Wisconsin
Reviewed 19 October 2016

Recently stay here with my grandson, the room we had 105 was nicely located to the door and lobby. We were checked in by Sabrina who was beyond helpful and educated on Best Western rewards. We saw her several times that night and she was polite and had a smile each time. The guy that came in after her was...

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Thank t0mat09

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN Arrowhead Lodge & Suites

Address: 600 Oasis Road, Black River Falls, WI 54615
Region: United States > Wisconsin > Black River Falls
Price Range: RM328 - RM531 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Arrowhead Lodge & Suites 2.5*
Number of rooms: 143
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Also Known As:
Best Western Arrowhead Hotel Black River Falls
Best Western Black River Falls
Black River Falls Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Arrowhead Lodge & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Arrowhead Lodge & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice place but other guests were horrible”
 of 5 bubbles GLENNB870, 18 Mar 2017 | Read review
“The suites are the best.”
 of 5 bubbles CharlesS620, 3 Feb 2017 | Read review
“We asked for the suite and it wasn't much more.”
 of 5 bubbles 738marlah, 23 Nov 2016 | Read review
“Get room 105 and ask if Sabrina is working”
 of 5 bubbles t0mat09, 18 Oct 2016 | Read review
“Choose a second floor room on the parking lot side if possible. I was in 234.”
 of 5 bubbles prototypecycle, 12 Oct 2016 | Read review
5 of 5