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We stayed a night at this location using points and found it to be pretty typical of HIEs: clean, comfortable, standard free breakfast, etc. but we didn't really find it that welcoming. Our Platinum status wasn't recognized as it usually is, nor were we offered...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Milwaukee N. Brown Deer/MequonResponded 19 August 2017
Thank you for your stay and for being an IHG Rewards Club Platinum Elite member. I appreciate the high rating you gave in terms of cleanliness and sleep quality. However, I'm sorry to learn that the service level of our staff didn't match...More
We stayed at this location because we wanted to have access to the city without staying downtown. The hotel was clean and exceeded our expectations for amenities. We enjoyed having some shopping across the street when we were waiting for our friends to meet up...More
our king bed room was very spacious! lots of flat surfaces to spread out our stuff! Hooks to hang up tote bags and purses. Comfy firm bed. very friendly staff. very clean place. Indoor Pool looked inviting although we did not have time to use...More
A larger block rooms for family. Was very pleasantly surprised by this property.
Rooms were spacious with king bed, sofa, refrigerator, fabulous shower. The breakfasts were fine as was happy hour. Plenty of parking. Nice indoor pool, good workout room and located in a place...More
When you make a reservation months in advance, pay for it in advance, and then go to the property weeks in advance to make sure everything is in order, and then they still screw things up, this is mismanagement! Hotels north and west of Milwaukee...More
Thank Richard J
Response from IHGService, Guest Relations Manager at Holiday Inn Express Milwaukee N. Brown Deer/MequonResponded 4 July 2017
Hi Richard J,
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your fair individual ratings toward our property's overall cleanliness including our location serving its purpose for your travel needs, it is regretful to learn that...More