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GrandStay Residential Suites Hotel Eau Claire

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GrandStay Residential Suites Hotel Eau Claire
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364 Reviews from our TripAdvisor Community

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There are newer reviews for GrandStay Residential Suites Hotel Eau Claire
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Showing 363: English reviews
Minneapolis, Minnesota
Reviewed 20 June 2016

Room was clean and spacious, though the beds was kinda worn out, would be a perfect stay if the bed is more comfortable. Good location, closed to shopping malls, restaurants. Friendly staff. Recommended!!!

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Thank 938hienn
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for taking the time out of your day to provide us with your review of the hotel. We do our best to meet the specifications of each guest and we are sorry that you were not satisfied with the beds that were part of our most recent renovation process. We will take that into consideration as we plan...

Reviewed 15 June 2016

Six Eau Claire college roommates have been reuniting annually for four days of golf and fun, culminating with a scramble event that benefits our college alumni association. And each year we stay at the GrandStay Suites for a number of reasons. The location is convenient, right next to restaurants and shopping. It has all the usual amenities, including free hot...

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Thank Jere T
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for continuing to stay with the Eau Claire GrandStay. I am not a golfer but I would gladly look into modifying our current putting green with your recommendations.

Golden, United States
Reviewed 12 June 2016

I have stayed at this particular GrandStay twice for business trips that have brought me to Eau Claire. I have been impressed each time. The rooms are very spacious and roomy, with all of the things that you'll need to make your stay more comfortable. I especially appreciate their "monthly calendar of events" that allows you to find fun things...

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Helpful?
Thank Kimberly J
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

It is a pleasure to read your review that highlights the little extras that we do to make our guests feel comfortable during their stay. We look forward to seeing you again soon!

Reviewed 12 June 2016 via mobile

I'm a month into my two month stay at Grandstay. I was initially extremely impressed with the professionalism and cleanliness of the hotel; however, after being there a month, I can see this is a very well fabricated cover. For starters, my room is cleaned weekly. I have no problem with this, except for the fact that I can literally...

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Helpful?
Thank Sean G
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Sean, Thank you for providing us with your honest feedback of your stay with us. I assure you that we will do anything within our power to rectify any of the situations you have listed. If at any time you would like to communicate directly with us regarding anything we are always available and willing to assist you. As you...

La Pointe, United States
Reviewed 8 June 2016

Excellent service from desk attendant, variety of room designs-2 bedroom suite worked well for us, very clean, could use some decorating update. Nice to have fridge, cooktop, & microwave Small, outdated pool area.

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Thank Elizabeth S
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for providing us with your valued feedback regarding the GrandStay. We are happy to hear that you benefited from the kitchen and private bedrooms during your stay. We are continually updating and changing items in the guest rooms and public space and hope you notice the changes each time that you stay!

Columbus, Ohio
Reviewed 4 June 2016

This hotel is very clean. The staff is friendly as well. The work-out room could stand more equipment. only reason I could not give the hotel the top mark is that the beds were way to hard and cheap and in poor quality.

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Thank D3108SNjimp
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for providing us with your feedback and your opinion of the beds we have. I assure you that these are purchased from a highly reputable company that provides beds to many of the top hotel chains and are made specifically for hotels. Each guest has preferences for the firmness of the mattresses and I am sorry that they...

Beaver Dam, Wisconsin
Reviewed 29 May 2016

We always stay here when we visit Eau Claire. The hotel is always very clean and Roxi at the front desk is a delight! We have never been dissatisfied with our room. The beds are very comfortable. The staff is always very helpful when we are in need of something. We will stay here again.

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Thank scottanddonna2016
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank your for taking your time to provide us with your valuable review of the GrandStay. Roxi is fantastic and we are so lucky to have her as part of our team!

Lafayette, Indiana
Reviewed 26 May 2016

This is one of the best hotels I have ever stayed at. We always look forward to our trips to Eau Claire. The staff are very friendly. We thought the breakfast was better than normal this time. We highly recommend this facility

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Thank mauriced412
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for your review and for staying with us each and every time. We look forward to seeing you again very soon!

San Diego, California
Reviewed 26 May 2016

Everyone from GM Erik to the breakfast staff housekeeping, front desk, etc were great friendly hosts! In addition the facility is comfortable, convenient and affordable! The Eau Claire GrandStay has become our "home away from home"!

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Thank 960allanr
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you very much for providing us with your comments and review of the GrandStay. We enjoy taking care of you and providing clean, comfortable and friendly accommodations to all of our guests.

Saint Cloud, Minnesota
Reviewed 18 May 2016

The hotel itself was clean and quiet. Average breakfast. We stopped in while passing through late one evening to inquire if they had a room available. We were informed there was for $109/night. We had just looked at prices via Trip Advisor and the rate on there was $88/night. We asked the desk clerk to match this price and she...

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Helpful?
Thank Private9874
GrandStay5, General Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review

Thank you for providing us with your input regarding the hotel and the booking process. At times we offer promotional rates that are only bookable through our travel partners and we apologize if that process is frustrating. We look forward to seeing you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Newly Renovated GrandStay Residential Suites Hotel is Eau Claire’s only all-suite hotel and is conveniently located near Interstate 94 and Hwy 53 on the southeast side of Eau Claire. Experience our updated and beautiful guest rooms! All of our suites provide the highest levels of comfort with fully equipped kitchens, separate living areas, open concept and private bedrooms. Enjoy the indoor relaxation pool, whirlpool, fitness center and Gourmet Express Breakfast each morning. Unlike other hotels, GrandStay can provide you with the accommodations you are looking for whether it is nightly, weekly or monthly stays. ... more   less 

Additional Information about GrandStay Residential Suites Hotel Eau Claire

Address: 5310 Prill Road, Eau Claire, WI 54701
Region: United States > Wisconsin > Eau Claire
Price Range: RM420 - RM649 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Eau Claire 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Grandstay Residential Hotel Eau Claire
Hotel Style:
#1 Romantic Hotel in Eau Claire
#1 Business Hotel in Eau Claire
#1 Family Hotel in Eau Claire
#2 Best Value Hotel in Eau Claire
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel Eau Claire staff and other travellers.
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Questions? Get answers from GrandStay Residential Suites Hotel Eau Claire staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor looking out the backside was very quiet. We were next to a stairwell that did not get used much as far as I know.”
 of 5 bubbles 334bruceh, 27 Feb 2017 | Read review
“Stay on the TOP floor if you want a fan in the bathroom!!”
 of 5 bubbles Sophie_Colbyjack, 14 Dec 2016 | Read review
“Test the bedroom door and see if it Squeaks before you settle in.”
  • Bedroom TV and Mirror
  • Kitchenette
  • Bathroom
  • Shower
  • View from the room in the morning
  • Bedroom
  • View from the room at night
  • Living Room
 of 5 bubbles Sid_and_Roxy, 5 Oct 2016 | Read review
“I like end rooms which cuts down traffic in the hall ways”
 of 5 bubbles IowaGasman, 4 Oct 2016 | Read review
“Rooms facing north are quieter, nothing but grass and trees help keep it that way.”
 of 5 bubbles 432jeret, 15 Jun 2016 | Read review
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