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Flat Creek Inn & Suites

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Flat Creek Inn & Suites
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94 Reviews from our TripAdvisor Community

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There are newer reviews for Flat Creek Inn & Suites
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Showing 94: English reviews
Callender
Reviewed 23 August 2016 via mobile

We loved it here. Clean facilities & very friendly staff. Awesome food in the restaurant & beautiful dining area. I got to buy my coffee cup to remember our stay. I'd go back in a heartbeat. Very happy with our stay.

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Helpful?
Thank Gail M
CAROL T, General Manager at Flat Creek Inn & Suites, responded to this review

Thank you for staying with us and I am glad that you had a great time. Enjoy your mug, and think of us as you are enjoying your coffee. Come back and see us again.

Merrifield
Reviewed 15 August 2016 via mobile

Called to reserve a room and talked with assistant manager, Erik. Booked a double Queen room for the night. When we arrived, Deon was working and told us there was no reservation and they had no double Queen room left. Showed him confirmation email from Erik. Then he was able to find where Erik had started the reservation but didn't...

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Helpful?
Thank Barry Y
CAROL T, General Manager at Flat Creek Inn & Suites, responded to this review

I am sorry that you had a problem at check in, both Eric and Deon are only a few months into there jobs and we have had an extremely busy summer for them to work on the system. I am glad that they were able to accommodate you. Hopefully you will come back and stay with us again and things...

Waunakee, Wisconsin
Reviewed 11 August 2016 via mobile

This hotel is decent for the business traveler. The hotel is located close to a movie theater, gas stations, and restaurants. It even has a good restaurant/bar attached to the hotel that I found to have nice service. The rooms are large and beds are fairly comfortable. A nice surprise was that the rooms have a kcup coffee machine. Showers...

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Helpful?
Thank Kelley A
CAROL T, General Manager at Flat Creek Inn & Suites, responded to this review

Thank you for staying with us. I am sorry that your room smelled of smoke, this fall we are going to be changing out some of the carpets that were smoking rooms. Thank you for the info about the ice buckets, so that we can correct these problems. Without comments like this we can not do anything to change the...

Green Bay, Wisconsin
Reviewed 11 August 2016 via mobile

Furniture and furnishings are average at best. HVAC missing knobs. Unconcerned with no smoking rules so we got a stinky room. No mattress pads. We Anticipate a decent breakfast. No elevator. We are Very disappointed in the quality of Flat Creek Inn.

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Helpful?
Thank SASinGB
CAROL T, General Manager at Flat Creek Inn & Suites, responded to this review

I am sorry that you were not happy with your stay. Maybe you will come back and stay with us and have a different room and be happier. Some rooms may be a little more worn, we try really hard to stay on top of the rooms.

WashingtonDC
Reviewed 7 August 2016

My partner and I stayed at the Flat Creek Inn again for the lumberjack championships, and two years later, the most of things are the same, the hotel quality has suffered. I would say that this is roughly equivalent to staying in a Motel 6. The air conditioning unit is extremely loud, and my partner had a little bit of...

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Helpful?
Thank jg325
CAROL T, General Manager at Flat Creek Inn & Suites, responded to this review

Thank you for sharing your experience with us, we can't fix things unless we here from the guests. Hopefully you will give us another chance.

Appleton, Wisconsin
Reviewed 31 July 2016 via mobile

We got the very last room that was listed as a king bed. What we got was the Couderay Suite. I called day of check in to see if we could have extra people. Jeanette said of course! The room was amazing! Huge with a pull out bed in the front room with its own TV. They brought up a...

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Helpful?
Thank Askiola
CAROL T, General Manager at Flat Creek Inn & Suites, responded to this review

Thank you for staying with us, and the kind words about our staff and facility. Hopefully you were here for the $5.00 Tuesday theater specials. Come back and see us again.

Plymouth, Minnesota
Reviewed 29 July 2016

Nice motel, but nothing to make it stand out. Room was quite spacious, with a nice couch and easy chair. TV was wonky - picture was much smaller than the screen. The numbers on the bedside clock didn't light up, so it wasn't much good at night. Everything was clean. Ask for a ground floor room if you don't like...

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Helpful?
Thank Scrapper1948
CAROL T, General Manager at Flat Creek Inn & Suites, responded to this review

Thanks for your comments and will look into the problems with the TV and alarm clock. Thanks for staying with us and hopefully you will come back and stay again.

Fairfield, Ohio
Reviewed 29 July 2016

Due to the nature of our visit, we ended up not staying in the room, however, we had checked in and unloaded our car. The rooms are non-smoking but smelled of smoke and we are non-smokers. The room was clean. Windows were unlocked and the latches needed to be tightened. We ended up staying in a cabin with friends we...

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Helpful?
Thank M0m77
CAROL T, General Manager at Flat Creek Inn & Suites, responded to this review

Thank you for the kind words about our staff. If you are in the area again please try us again.

Reviewed 22 July 2016

I was there the weekend the power went out in June due to severe thunderstorms. Okay I understand that was not there fault, however we checked in about 6:00 pm sat. we went up to are room to drop off are luggage and headed down stairs to the restaurant to grab something to eat. About 7:00 pm the lights went...

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Helpful?
Thank Susie S
CAROL T, General Manager at Flat Creek Inn & Suites, responded to this review

I am very sorry that this happened, but it was out of our control. This was the first time in 21 years that we had experienced this type of outage. We had learned a lot with this and have installed more emergency lights that will stay on longer than 4hrs. I am also sorry for the inconvenience with the charge...

Chicago, Illinois
Reviewed 17 July 2016

This was our 3rd stay at Flat Creek. The accommodations are spacious and clean. The staff is always attentive and helpful. I highly recommend Flat Creek if your travels bring you to Hayward. We come up every summer to visit our son who attends an overnight camp nearby.

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Helpful?
Thank hrhanover
CAROL T, General Manager at Flat Creek Inn & Suites, responded to this review

Thank you for staying with us and look forward to having you as a guest next year.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Number of rooms: 66The newly renovated Flat Creek Inn & Suites, Hayward is your complete Northwoods destination. All 66 rooms are non-smoking and feature refrigerators, microwaves, hairdryers, iron sets, coffee makers, and complimentary wireless internet. Relax in our beautiful indoor swimming pool and spa, or enjoy our restaurant, The Flat Creek Eatery and Saloon. Experience the best happy hour in town with a game of pool. Our Convention Center offers event space for up to 400 people with full onsite catering. The convention center host banquets, meetings and weddings. We offer adult swim after 9pm. We offer a free pass to snap fitness for our guests located just 1 mile from the hotel. ... more   less 

Additional Information about Flat Creek Inn & Suites

Address: 10290 Highway 27 South, Hwy 27 S & Cty Rd B, Hayward, WI 54843
Region: United States > Wisconsin > Hayward
Price Range: RM460 - RM616 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Flat Creek Inn & Suites 2*
Number of rooms: 66
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Also Known As:
Flat Creek Inn And Suites
Flat Creek Hotel Hayward
Ramada Hayward
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Questions & Answers

Here's what travellers have asked, with answers from Flat Creek Inn & Suites staff and other travellers.
2 questions
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Duluth, Minnesota
9 months ago
Duluth, Minnesota
9 months ago

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Questions? Get answers from Flat Creek Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the elderly best to stay on main floor level.”
 of 5 bubbles Paco609, 20 Jan 2017 | Read review
“Ask for a first floor room if steps are an issue. No elevator.”
 of 5 bubbles michellecS5006GB, 18 Oct 2016 | Read review
“There are no elevators in this hotel, so if stairs are a problem for you, book a main floor room.”
 of 5 bubbles Keely15, 5 Oct 2016 | Read review
“First floor is easiest to access with multiple side entrances.”
 of 5 bubbles teresamarie1979, 28 Mar 2016 | Read review
“all rooms are great”
 of 5 bubbles worldtravellers123, 5 Mar 2016 | Read review
5 of 5