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Grand Geneva Resort & Spa

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2,000 Reviews from our TripAdvisor Community

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Showing 1,994: English reviews
Reviewed 4 days ago NEW

My husband and I recently spent a weekend in Lake Geneva and stayed at Grand Geneva Resort & Spa. We have been to Lake Geneva several times, but this was our first time staying at Grand Geneva. Our stay at this resort exceeded our expectations. Upon entering, we were warmly greeting by several employees who thanked us for being there....

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1Thank Alexia K
illinois
Reviewed 1 week ago

For the third year in a row we have enjoyed our Thanksgiving feast in the Chop House at the Grand Geneva. Plenty of food and choices, The staff exceeded our expectations, they did a superior job providing special meals for those who are gluten free. Plan ahead to get the best seating times for your family.

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Thank ORDOGG
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for choosing to spend your Thanksgiving holiday with us at Grand Geneva. I'm so glad you enjoyed the food and that we were able to accommodate those with dietary restrictions. I hope you keep up the tradition and join us again next year. Regards, Steve Magnuson, General Manager

Lake Forest, Illinois
Reviewed 1 week ago

We just returned from a ride up to the Grand Geneva to see their holiday lights. What a fun time! Upon entering the winding path to the hotel, guests are treated to a feast for the eyes. Santa golfing, the gingerbread man, skaters, and the twelve days of Christmas---just a few of the lit holiday scenes. The grounds are aglow...

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Thank roseyswan
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you so much for wonderful review and detailed description of the holiday decor. It is quite spectacular this year. I'm thrilled that you captured holiday photos and created memories while visiting us. I hope that you will turn this into an annual tradition. Regards, Steve Magnuson, General Manager

chicago
Reviewed 1 week ago via mobile

Go to the Grand Geneva every year for girls weekend. Good location, close to downtown Lake Geneva. Restaurants are good, the entertainment is good also. They decorate for Christmas at this time and it's beautiful! Only complaint was the bathroom in out room needed some extra cleaning, the tile baseboard was very dirty. We had 2 rooms and they were...

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Thank choochnbabe
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

I'm so glad you chose Grand Geneva for your girlfriend getaway and enjoyed the entertainment and restaurants during your stay! Thank you for bringing the bathroom to our attention. I will certainly address this with the team. Looking forward to having you and your girlfriends join us next time you're in Lake Geneva. Regards, Steve Magnuson, General Manager

Reviewed 1 week ago

Our stay was from 11/21/16-11/23/16, Room 4202 Arrival - We arrived early for check-in on 11/21/16, Desiree was at the front desk, she greeted us with a friendly smile, but awkwardly dismissed us. After she told us where we were to go for our room, she just looked at us. No - I hope you enjoy your stay, Is there...

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Thank Evie P
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Evie, I'm so glad that you enjoyed your stay with us at Grand Geneva. I do apologize about not being able to find your earring. We will certainly give you a call if it is discovered. Next time you're in Lake Geneva, I hope that you will stay with us. Happy holidays, Steve Magnuson, General Manager

Reviewed 1 week ago via mobile

Great experience! Kids enjoyed it! Really puts you in the Christmas spirit! Staff was cheerful, organized and friendly! Rooms are clean, the pool was great. Restaurants were delicious, make sure you make reservations!

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Thank Erinillinois
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you so much for joining us for the Illumination Ceremony Erin! I agree with you that it really puts everyone in the Christmas spirit. I'm so glad that you enjoyed the pool and restaurants during your visit. I hope that you will turn this into an annual tradition. Regards, Steve Magnuson, General Manager

Waukegan, Illinois
Reviewed 1 week ago

If you need a quick refresher, head to the Grand Geneva. Starting with the valet service it is a joy. Rooms are excellent,quite comfortable. Go for a walk, play a round of golf, relax in the restaurants. All good. Clears your head. Holiday time is very festive.

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Thank Geoffrey F
Reviewed 1 week ago

Spring for the Premier Suite upgrade and the Geneva Club access. The bathroom in the Premier Suite is LUXURIOUS with a 2 person jetted tub, a HUGE shower with 4 shower heads and a TV in the mirror. The Geneva Club is the way to go because you can eat dinner (hot and cold hors d'oeuvres) and breakfast without having...

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Thank Miranda R
Chicago, Illinois
Reviewed 2 weeks ago

We went up for a quick overnight stay. We received a free upgrade to a suite, which was very nice. The suite was very spacious and comfortable, and the patio overlooking the water was lovely. We ate at the Chophouse twice, once for breakfast and once for dinner, and our meals were very good, as was the service.

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Thank lacy312
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

Thank you for the kind words and very nice review. I'm so happy you were upgraded to a suite and enjoyed the views from your room. Geneva ChopHouse is so delicious, I'm glad you had great food and service for both meals. Thank you for choosing Grand Geneva Resort and I do hope you will come back and visit us...

Milwaukee, Wisconsin
Reviewed 2 weeks ago

Hotel could use some updating, but overall was nice. Text messaging customer service was great. Shampoo/Conditioner wasn't changed out from previous guest, which sort of sucks, but they immediately came with new supplies. Our bathroom had an outlet which was hanging out of the wall and should be addressed immediately (2203). The well spa/fitness center was great. I will do...

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Thank RK8610
Steve M, General Manager at Grand Geneva Resort & Spa, responded to this review

I apologize that you experienced a few inconveniences in your room but am happy they were corrected quickly. I'm so glad that you enjoyed the spa and fitness center. Thank you for the feedback. I will be sure to share this with the team. Hope you will stay with us on your next trip to Lake Geneva. Regards, Steve Magnuson,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Grand Geneva® Resort is the place to meet. Whether a corporate meeting, convention or a gathering with friends and family, the endless range of meeting rooms & space and activities will keep everyone engaged. Conveniently located between Chicago and Milwaukee, there is so much to do at Lake Geneva’s only four diamond resort.Corporate travelers and families alike will find what they need to re-focus, relax or rev-up. With over 62,000 square feet of banquet space, guests have multiple options to choose from for that important business meeting, church retreat, wedding reception or family vacation. Or take time and enjoy a relaxing experience at the newly renovated WELL Spa or one of many dining options, while an indoor waterpark and kid’s program offer the excitement kids crave. Enjoy a group bonfire at the horse stables, a fast plunge down a ski hill, a serene walk through the trails or a drive down a fairway on two championship golf courses – all situated on Grand Geneva’s seemingly endless acres.No matter your reason for meeting….it’s all here in one Grand location in Lake Geneva, Wisconsin. ... more   less 

Additional Information about Grand Geneva Resort & Spa

Address: 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147
Region: United States > Wisconsin > Lake Geneva
Price Range: RM723 - RM1,201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Geneva Resort & Spa 4*
Number of rooms: 355
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Groupon, Orbitz, Expedia, Priceline, Odigeo, HotelQuickly, Hotels.com and Jetsetter so you can book your Grand Geneva Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Geneva Hotel Lake Geneva
Grand Geneva Resort And Spa
Grand Geneva Lake
Lake Geneva Illinois
Hotel Style:
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Grand Geneva Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Geneva Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in buildings 4 or 5, they are connected to the main lobby.”
 of 5 bubbles 997eviep, 25 Nov 2016 | Read review
“Ask for a water view. Beautiful way to wake up”
 of 5 bubbles 727geoffreyf, 23 Nov 2016 | Read review
“Upgrade to a Junior Suite”
 of 5 bubbles 463mirandar, 22 Nov 2016 | Read review
“Best views higher floors, but few elevators. Building 5 was beautiful”
 of 5 bubbles copterman64, 13 Nov 2016 | Read review
“Lakeview rooms are terrific. The view is incredible.”
 of 5 bubbles RPMChicago, 2 Nov 2016 | Read review
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