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The Ridge Hotel

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The Ridge Hotel
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157 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Normal, Illinois
Reviewed 2 days ago NEW

Love this hotel! Very unique! Service was excellent, beginning with our check-in! Everything you could want is in house-superb restaurant, great coffee bar as well! Great place to stay with so many attractions close to Lake Geneva!

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Helpful?
Thank cherber562016
tbaior, General Manager at The Ridge Hotel, responded to this review

Cher'ber562016, Thank you for sharing your comments. We're glad you "Love" The Ridge. We hope to see you again in the near future. Best, Todd B.

Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017 via mobile

Without a doubt, the hotel staff is very attentive to your comfort and pleasure. I can not say enough nice things about the people that work there. The hotel is very clean and inviting. The food at the restaurants is great. You cannot go wrong with a stay at the Ridge!!!

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Helpful?
Thank Ron W
About Hotel's Favourite Review
tbaior, General Manager at The Ridge Hotel, responded to this review

Ron W, Thanks for sharing your comments. We are constantly striving to improve the guest experience from start to finish. Thanks for noticing! Regards, Todd B.

Chicago, Illinois
Reviewed 2 days ago NEW

had a great time staying at this hotel, service was amazing, hotel atmosphere was amazing, everything looked great! planning on coming back soon. the staff were all very friendly, the room was nice and clean, the pool and hot tub were, of course, very nice as well. would definitely reccomend staying here!

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Helpful?
Thank kirstendelonge
tbaior, General Manager at The Ridge Hotel, responded to this review

kirstendelonge, Thank you for sharing your comments regarding your stay. We're glad you enjoyed your time at The Ridge. We appreciate your feedback. Best Regards, Todd B

Reviewed 2 days ago NEWvia mobile

The Ridge is the best resort for my sister's family to stay when they come in town. The lobby is amazing! Great lounge area with a great cafe for coffee, breakfast, and sandwiches. We enjoy breakfast at the restaurant. There is a great view and a nice relaxing outdoor area with a fire. The kids love swimming in the pool...

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Helpful?
Thank Kyle H
tbaior, General Manager at The Ridge Hotel, responded to this review

Kyle H, We're pleased that you enjoyed your time at The Ridge and appreciate the recommendation. It sounds like you were able to take advantage of some of our Winter amenities. We look forward to seeing you at our Easter Brunch! Regards, Todd B

Aurora, Illinois
Reviewed 4 days ago NEW

This was our first trip to Lake Geneva and didn't have a clue where to visit. My husband and I were celebrating our wedding anniversary and decided on the Ridge because we felt it would be a tad quieter than a facility that included a water park. The facility is just a short drive from Downtown Lake Geneva which was...

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Helpful?
Thank gfbrunt
tbaior, General Manager at The Ridge Hotel, responded to this review

gfbrunt, We're so pleased that you chose the Ridge for your Anniversary! Thank you for taking the time to share your comments. We have some great rates for the upcoming Summer season when booking directly through the hotel. We look forward to seeing you again. Best, Todd B

Racine, Wisconsin
Reviewed 4 days ago NEW

My husband and I checked in at The Ridge Hotel on Friday, 3/17/17 and checked on Sunday, 3/19/17. We celebrated our 29th wedding anniversary and I can't elaborate enough on what an excellent experience our stay was. I could really go on and on about our experience. Outside of The Ridge Hotel being a beautiful place, the staff was very...

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Helpful?
Thank btownsend3608
tbaior, General Manager at The Ridge Hotel, responded to this review

Betty, We're so pleased that you decided to spend your anniversary with us! We can't wait so see you again in the near future. We hope to see you for your 30th! All the Best, Todd B

Brookfield, Illinois
Reviewed 6 days ago NEW

Nice place to stay...worth the money, good value, friendly staff close to Downtown Lake Geneva. ***Thank you Nicole - Front Desk / Excellent Customer Service !!! ***** ***Thank you Scott - Bartender / Excellent Customer Service !!! *****

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Thank dagtag
tbaior, General Manager at The Ridge Hotel, responded to this review

dagtag, Thank you for sharing your comments regarding your recent stay. We're glad you enjoyed your time at The Ridge. Hope to see you soon, Todd B

Fontana, Wisconsin
Reviewed 6 days ago NEWvia mobile

Stayed at the newly remodeled ridge hotel in lake Geneva. It was fabulous. The hotel is just gorgeous. The dining room was delicious. The staff couldn't be more helpful and friendly. I'll be back. Thank you.

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Thank Jane P
tbaior, General Manager at The Ridge Hotel, responded to this review

Jane P, Thank you for sharing your experience at The Ridge. We're pleased that you enjoyed your stay with us and look forward to seeing you soon. Best Regards, Todd B

Park Forest, Illinois
Reviewed 2 weeks ago

When I arrived I was not wow-ed by the exterior for the price we paid. Upon entry it was a relief. The lobby nice and chic. Check in/out quick and everyone was very nice. We had a junior suite which was nice. I paid extra to be on the lakeside but the view was wack. I saw the lake but...

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Helpful?
Thank messiah4me
tbaior, General Manager at The Ridge Hotel, responded to this review

messiah4me, Thank you for taking the time to review your recent stay with us. I'm glad you enjoyed your stay for the most part. I'm sorry to hear that your spa treatment was interrupted. We hope to see you again in the future. Sincerely, Todd B

Staten Island, NY
Reviewed 2 weeks ago

Stayed one night for a family birthday gathering. Rooms were great. Pool was clean and enjoyable. Ate dinner and the restaurant and food was fantastic! Got massage at the spa with LaVonne and Steven; both were truly wonderful. Enjoyed the Hawaiian music they played during the session. Overall a great time at this modern, hotel. Only small item that was...

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Helpful?
Thank luggageinhand4
tbaior, General Manager at The Ridge Hotel, responded to this review

Luggageinhand4, Thank you for taking the time to share your comments regarding your recent visit to The Ridge. I must say, your "handle" is pretty creative! We're glad you enjoyed your visit to the Spa and time at Time at The Ridge. We are installing a new elevator which we anticipated to be completed by the end of May. We...

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Sleek and edgy with a twist of Wisconsin tradition, the 146-room Ridge Hotel delivers a new take on Lake Geneva with its multi-million-dollar 2016 contemporary redesign, including a welcoming tech-savvy lobby, smart and sumptuous new Crafted Americana restaurant and perky bean + vine coffee and wine bar. Recent upgrades also include the poolside BAR 55 on the property’s sprawling veranda with 12’ fire feature, outdoor lounge and picturesque shoreline views. Formerly known as Geneva Ridge Resort, The Ridge Hotel is located just off the tourist track some four miles from downtown Lake Geneva, making The Ridge your perfect base camp for watery adventures, championship golf and retail therapy. Parked along the shores of secluded Lake Como and the award-winning Geneva National Golf Club, The Ridge offers exclusive golf rates and packages, an onsite salon & spa, indoor pool & sauna, and 10,000 square feet of versatile event space for weddings, corporate retreats, golf outings and group travel. In addition to its engaging social calendar with live weekend entertainment, The Ridge is home to nature trails, complimentary bicycles, an indoor pool and a seasonal onsite ice skating rink as well as nearby boat and paddleboard rentals, cruises, fishing charters, beaches and parasailing. Come experience the latest – and only contemporary – transformation in Lake Geneva. Come experience The Ridge Hotel. ... more   less 

Additional Information about The Ridge Hotel

Address: W4240 State Road 50, Lake Geneva, WI 53147-3422 (Formerly Lodge at Geneva Ridge)
Region: United States > Wisconsin > Lake Geneva
Price Range: RM603 - RM1,179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ridge Hotel 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Lodge At Geneva Ridge Hotel Lake Geneva
Hotel At Geneva Ridge
Hotel Style:
#3 Spa Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from The Ridge Hotel staff and other travellers.
9 questions
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Questions? Get answers from The Ridge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We checked in on a Thursday and was able to get a requested room. Fri/Sat are busy and specific room requests may not be available.”
 of 5 bubbles gfbrunt, 20 Mar 2017 | Read review
“I highly recommend 'lake view' rooms.”
 of 5 bubbles btownsend3608, 20 Mar 2017 | Read review
“Outstanding property; lackluster rooms”
 of 5 bubbles 577richz, 19 Feb 2017 | Read review
“A few miles away from town. They have a free shuttle service and uber is available.”
 of 5 bubbles 548rickj, 12 Feb 2017 | Read review
“1st floor Rooms off the pools are the best. you can walk right out to the bar or the pool”
 of 5 bubbles grush65, 11 Feb 2017 | Read review
5 of 5