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Hilton Garden Inn Madison West/Middleton

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Enjoy your stay at our Hilton Garden Inn Madison West/Middleton hotel, located within the Greenway Station entertainment district in Middleton, Wisconsin. Our suburban hotel features a swimming pool with water volleyball, basketball and a zero-depth entrance. Find attractions such as the University of Wisconsin-Madison, the State Capitol and American Girl Company, 7 miles or less from our hotel.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Restaurant
Bar/Lounge
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Reviews & more
739Reviews
62Photos
1Q+A
43Room tips
Traveller rating
  • 517
  • 165
  • 37
  • 15
  • 5
Time of year
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  • English
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Absolutely oneof the most friendliest and positive experiences in a very long time.

Very clean, all staff (from maids to check in staff, restaurant, to include anyone walking around with a HGI namebadge was so accommodating and friendly. Felt like family.

One week later, ev
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Response from Kristen A, Guest Service Representative at Hilton Garden Inn Madison West/Middleton
Responded 3 days ago
Dear Karin, Thank you so much for taking the time to leave a review of your recent stay and experience with our hotel! I'm very happy to hear that you enjoyed your time at our property and that our staff were very friendly throughout your stay. Our goal is to make each guest feel comfortable and at home when staying with us, so I'm glad we achieved that with you. We hope to see you again the next time you're in the area!
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Rented a whirlpool room. The whirlpool did not work and the TV remote only worked if you were within 5 feet of the TV. Breakfast was also subpar. They did discount my room. The hotel in general was nice.
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Review collected in partnership with Hilton Garden Inn
Response from Kristen A, Guest Service Representative at Hilton Garden Inn Madison West/Middleton
Responded 6 days ago
Dear Valued Guest, Thank you very much for taking the time to leave a review on your recent stay at our hotel. We truly value your feedback and use it to evaluate which areas of our hotel and service are needing attention and growth with our guests. I would like to apologize for the issues with the whirlpool and the remote in your room during your stay. I can understand how frustrating your stay was without being able to use the whirlpool tub in your room. We did not meet your expectations and for that I am sorry. I will pass along your comments to the rest of our staff. We hope to see you again in the future.
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The facility had an excellent staff. I enjoyed all the people who helped with my visit. The facility was recommended because it was near the wedding reception. I breakfast was amazing and so was the bar staff.
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Review collected in partnership with Hilton Garden Inn
Response from Kristen A, Guest Service Representative at Hilton Garden Inn Madison West/Middleton
Responded 8 Nov 2018
Dear John, Thank you very much for taking the time to review your recent stay with us! We're happy to hear you enjoyed your time at our hotel and that you were able to take advantage of our delicious buffet breakfast. We hope to see you again the next time you're in the area!
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It’s a bit outside of Madison, but totally worth the distance! We will be staying there again! Breakfast was excellent! Pool was fun for the family! Really clean, peaceful hotel. Great restaurants nearby!
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Review collected in partnership with Hilton Garden Inn
Response from Kristen A, Guest Service Representative at Hilton Garden Inn Madison West/Middleton
Responded 8 Nov 2018
Dear Valued Guest, Thank you so much for reviewing your recent stay at Hilton Garden Inn Madison West / Middleton! We appreciate your feedback and are pleased to hear that you enjoyed your time with us. I'm happy to hear that you were able to enjoy breakfast in the morning, and that your family enjoyed our awesome pool area! We hope to see you again the next time you're in Madison.
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Can’t beat the location, service, and staff here. The staff here is always warm and welcoming. Room is always ready ahead of arrival. The complimentary shuttle takes you plenty of places. Lots restaurants and options within walking distance.
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Review collected in partnership with Hilton Garden Inn
Response from Kristen A, Guest Service Representative at Hilton Garden Inn Madison West/Middleton
Responded 1 Nov 2018
Dear Valued Guest, Thank you so much for taking the time to review your recent stay at Hilton Garden Inn Madison West / Middleton. We appreciate your feedback and I'm happy to hear that our staff were welcoming during your time at our hotel. We hope to see you again the next time you're in the area!
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Photo provided by managementHilton Garden Inn Madison West/Middleton
Guest room
My room
View of the coffee station in my room
Photo provided by managementHilton Garden Inn Madison West/Middleton
Whirlpool Suite
Photo provided by managementHilton Garden Inn Madison West/Middleton
Guest room
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Is there any complimentary breakfast?
Like the others mentioned, if you are a Hilton Rewards member it's complimentary. Otherwise $10.95 per person. Seems a bit high for Breakfast, but it's all you can eat. Lots of options to choose from. Fruits, yogurt, oatmeal, made to order omletes, eggs, biscuits/gravy, bacon, sausage, breakfast potatoes, waffles, cereal, muffins, bagels, donuts, coffee, hot chocolate, milk, orange juice, other fruit juices, etc... You will not leave hungry.
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"4th Floor was quiet"
"The hotel is in a quiet location so all rooms are suitable."
"As far as we could tell they were all nice"
"The back side of the hotel offers views that look out onto a shopping center."
"First floor, Near lobby"
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PRICE RANGE
US$107 - US$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn madison west/middleton hotel middletonhilton garden inn middletonhilton middleton
LOCATION
United StatesWisconsinMiddleton
NUMBER OF ROOMS
133
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