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Hilton Milwaukee City Center

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Hilton Milwaukee City Center
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1,912 Reviews from our TripAdvisor Community

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Showing 1,879: English reviews
Chicago, Illinois
Reviewed 6 August 2015

Very good hotel. Staff could use a refresher course. They lack knowledge about public transportation. Did not offer to refer us to people who did. Glad there was internet service so we could find our way. If you sleep late call the front desk for housekeeping not the number slipped under the door on a card.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Walter G
Benjamin N, Manager at Hilton Milwaukee City Center, responded to this review

Walter G, You have my apologies for the lack of customer service you experienced while staying with us. If our associates are not aware of a certain city amenity, we should be directing you to someone who is. I am glad to hear that you enjoyed the hotel hope that you will return during your next visit to Milwaukee. Thank...

Los Angeles, California
Reviewed 5 August 2015 via mobile

The hotel is adjacent to the convention center and I am sure that makes it very convenient for attendees. But we were not attending a convention and were not ready for the partying, drinking, loud and rude behaviour that would fill the halls of the hotel. We complained to the hotel security person, but it did not change. Otherwise: not...

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Helpful?
Thank CarthayTraveller
Benjamin N, Manager at Hilton Milwaukee City Center, responded to this review

Good Day CarthayTraveller, I am disappointed to be made aware of your poor experience at the Hilton Milwaukee. While we cater to all groups and travelers, there is no excuse for not being able to provide you with a welcoming and restful experience. My hope is that you will consider staying with us again. We are always working hard to...

Richfield, Minnesota
Reviewed 4 August 2015

We have stayed at the Hilton Milwaukee City Center multiple times and have experienced exceptional service. The entire staff is focused on making your stay most enjoyable. Except, we recently stayed at this location and experience a very poor reception and service at the lobby lounge. The bartender seemed to have only one thing in mind, "GOING HOME. There were...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bruce H
Benjamin N, Manager at Hilton Milwaukee City Center, responded to this review

Bruce H, Despite your poor experience in the lobby lounge, I am very grateful for the kind review. We appreciate your business and are excited that you are willing to stay with us again. The next time you are here, please be sure to ask for myself for Christina G. from the Chop House to discuss your experience. We are...

Las Vegas, United States
Reviewed 4 August 2015

I had a great experience and thank you for the Great Services! I especially enjoy the courtesy ride of your shuttle services. I came for a business meeting, which was held at Hilton's a sister hotel Milwaukee Intercontinental Hotel. The free and courtesy shuttle down town service was a big help. Thank you!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Amy C
Benjamin N, Manager at Hilton Milwaukee City Center, responded to this review

Amy C, Thank you for staying with us and taking the time to review us on TripAdvisor. Our shuttle is able to take guests within a mile of the hotel and I am pleased that they were available to accommodate you. I will be sure to share your comments with the staff at both properties. Regards, Benjamin J Nowalk Director...

Waunakee, WI, United States
Reviewed 3 August 2015

We have been attending German Fest for 35 years and typically stay at this hotel due to the convenience, service, parking, beauty of the hotel-- which has been restored over the years to one of the classic hotels, and the professionalism of the staff. The location of this hotel is ideal for just about anything you would like to do...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bill A
Benjamin N, Manager at Hilton Milwaukee City Center, responded to this review

Hello Bill A, Thank you for staying with us and taking the time to post a review on TripAdvisor. We appreciate you letting other users know what you enjoyed about your experience and I will be sure to share your rave review with the staff. Come visit us again! Benjamin J Nowalk Director of Front Office

Reviewed 2 August 2015 via mobile

I think the photos don't do the hotel justice. It's beautiful. The staff was extremely friendly and that includes all the staff I met in the halls. I would recommend hotel. Trolley stops right by hotel and we were able to get everywhere downtown from it.

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Helpful?
Thank Tamera74
Benjamin N, Manager at Hilton Milwaukee City Center, responded to this review

Hello Tamer74, We are so pleased you enjoyed your experience with us and decided to share it with other TripAdvisor users. Thank you for choosing the Hilton Milwaukee City Center for your recent travel to Milwaukee and please come visit us again! Regards, Benjamin J Nowalk Director of Front Office

Saint Charles, Illinois
Reviewed 2 August 2015 via mobile

Great hotel located downtown. Was built in the 1920's. They've kept the old charm with modern conveniences. Room are nice size but baths are small Staff helpful and friendly Good place to stay for weekend getaway

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Helpful?
Thank lope1430
Benjamin N, Manager at Hilton Milwaukee City Center, responded to this review

lope1430- I am happy to see that you appreciated the classic charm of our historic property! Our building has a unique, and renowned history which is interwoven with the story of downtown Milwaukee, and we have taken great strides to ensure its preservation. Thank you again for taking the time to write a review. We look forward to welcoming you...

Las Vegas, Nevada
Reviewed 2 August 2015 via mobile

Friendly staff throughout property. Room was comfortable. Central location and walking distance to many shops and dining. Close to convention center and Harley-Davidson Museum. Only drawback was a single elevator services all floors. Other elevators were not in working condition.

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Helpful?
Thank Michele E
Benjamin N, Manager at Hilton Milwaukee City Center, responded to this review

Michele- Your review is much appreciated and I am thrilled to see that you had a great stay! Our friendly and accommodating staff at the Hilton Milwaukee is a point of pride, and I am glad to know you were able to experience it firsthand. I am sorry to hear that an elevator was down during your stay. From the...

Blairsville, Georgia
Reviewed 1 August 2015

We stayed at the Hilton for five nights. Our corner room on the 18h floor gave us a fabulous view of the lake. Beds were comfortable but the down comforters, as usual in Hilton properties, were stiflingly hot. One needed the thermostat set to 68 to sleep comfortably. Location was within walking distance to many attractions. Yes, there were homeless...

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Helpful?
Thank jazzgran
Benjamin N, Manager at Hilton Milwaukee City Center, responded to this review

Jazzgran- Thanks for taking the time to give us a great review! The fantastic views from our guest rooms have been remarked upon since the hotel first opened its doors in 1927. I am also pleased to know that you enjoyed our many restaurants and outlets during your stay, however my apologies if the thickness of our linens caused you...

Saint Paul, Minnesota
Reviewed 31 July 2015 via mobile

Great hotel in a convenient location downtown! Room was very spacious and felt updated and clean; however, I think the hotel can use some better signage as to which way the rooms are once you get to your floor. Ordered room service twice and was very impressed with breakfast but not with dinner (pasta was flavorless and cheesecake was so...

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Helpful?
Thank Ashley T
Benjamin N, Manager at Hilton Milwaukee City Center, responded to this review

Ashley- Your kind review is appreciated! We are thrilled to hear you had a wonderful stay, and further, thank you for adding some photos to your review. My apologies for what sounds like a subpar dinner experience. I would love the opportunity to wow you with another offering next time you stay with us, please reach out! Thanks again, and...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This elegant, historic hotel is a landmark in downtown Milwaukee. Recently renovated guest rooms and suites provide modern comforts. The hotel is connected by skywalk to the Wisconsin Center and is in the middle of thriving downtown shopping, eating and theater areas. All of Milwaukee's great attractions are minutes away including Miller Park, BMO Harris Bradley Center, Milwaukee Art Museum, Harley Davidson Museum and Discovery World. ... more   less 

Additional Information about Hilton Milwaukee City Center

Address: 509 W Wisconsin Ave, Milwaukee, WI 53203-2001 (Formerly Hilton Milwaukee City Center)
Region: United States > Wisconsin > Milwaukee
Price Range: RM501 - RM907 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Milwaukee City Center 4*
Number of rooms: 729
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Cheap Tickets and Jetsetter so you can book your Hilton Milwaukee City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Milwaukee City Hotel Milwaukee
Hilton Hotel Milwaukee City Center
Milwaukee Hilton
Hotel Style:
#3 Luxury Hotel in Milwaukee
#7 Family Hotel in Milwaukee
#8 Romantic Hotel in Milwaukee
#8 Business Hotel in Milwaukee
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Milwaukee City Center staff and other travellers.
13 questions
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Wimberley, Texas
over a year ago
Joliet, Illinois
7 months ago
Powell, Ohio, United States
8 months ago

See all questions (13)

Questions? Get answers from Hilton Milwaukee City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms facing North Ave where u can see the city and the sunrise.”
 of 5 bubbles michelepK4494HU, 17 Nov 2016 | Read review
“Ask for a Lakeside View, up high.”
  • Sunrise over Milwaukee from the 24th floor
  • Nighttime view of Milwaukee from the 24th floor
 of 5 bubbles Butmomwhy, 1 Nov 2016 | Read review
“View of Lake Michigan from the higher floors”
 of 5 bubbles Tarquinvi, 31 Oct 2016 | Read review
“Had a room ending in 37, facing north. I couldn't see the lake but had a city view. Still better to pick a different hotel.”
 of 5 bubbles Person2, 30 Oct 2016 | Read review
“Get a room that does not face Wisconsin Ave. to get a quieter night's sleep.”
 of 5 bubbles blonde1023, 25 Oct 2016 | Read review
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