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Courtyard Milwaukee Downtown

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138 Reviews from our TripAdvisor Community

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Showing 137: English reviews
iowa
Reviewed 6 days ago NEW

We had a group of 2 families and when we arrived asked to be upgraded to family suite which was accommidated at no extra cost. We talked with the front desk staff quite a bit and they were very pleasant and helpful. The boys used the pool and it was well maintained and clean. Our suite was nice but could...

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Helpful?
Thank IowaDental
CYDTGM, General Manager at Courtyard Milwaukee Downtown, responded to this review

I am glad that you enjoyed the property!! I will share your comments with my team. Thank you for the feedback and we look forward to having you back again on your next visit to Milwaukee!!

Norman, OK
Reviewed 3 weeks ago

Our room was starting to feel a bit "used" especially in the bathroom. The public areas were nice. The heat and air system was a constant battle. Nice and friendly staff. Excellent location near everything downtown. Connected to the mall with a CVS which was very convenient.

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Helpful?
Thank bathos13
CYDTGM, General Manager at Courtyard Milwaukee Downtown, responded to this review

Thank you for your feedback on your visit with us. I am sorry to hear about your experience regarding the room and I will discuss this with my Supervisor to address this. I will have the PTAC unit checked as well with Engineering. I am glad the staff service and location was a plus. We hope to have you back...

Waukegan, Illinois
Reviewed 5 weeks ago

Clean and convenient and an inviting lobby area. Rooms were spacious and seemed to be updated. As with many in-town hotels, expect the added fee for parking, although valet was unlimited in-and-out service; remember where you are staying- this is a downtown facility, so parking is typical for the area and convenience. In-house food choice is limited, so do some...

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Helpful?
Thank Chas053
CYDTGM, General Manager at Courtyard Milwaukee Downtown, responded to this review

Thank you for your feedback regarding your stay. I am glad you enjoyed your stay with us. I will share your comments with my team. We look forward to having you back again in the future.

Thunder Bay, Canada
Reviewed 17 October 2016

Visiting Milwaukee for the first time to attend a conference, I booked a room for three nights in the Courtyard Marriott on West Michigan, which is of course a familiar brand in the Marriott chain's hotel empire. This is an older hotel, and it would benefit considerably from an upgrade. There were no major problems but it definitely seems dated...

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Helpful?
1Thank SeanOden
CYDTGM, General Manager at Courtyard Milwaukee Downtown, responded to this review

I am glad to receive your feedback from your stay with us. I am very sorry that the room receptacles were not consistently able to keep charging for your devices. You mentioned that you did not mention this to my staff to be able to address the toilet running/outlets. If you have a chance to let me know the room...

Charlotte, North Carolina
Reviewed 13 October 2016

Stayed here for a weekend as part of a wedding room block. The only 2 real positives that came out of this hotel were the location (very close to German district and river walk) and it was clean and modern. As far as the cons, too many to list. The parking ($22/day) was a complete ripoff. You essentially had to...

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Helpful?
1Thank CMO816
CYDTGM, General Manager at Courtyard Milwaukee Downtown, responded to this review

Thank you for taking the time to give your feedback regarding your stay. I am glad the hotel was clean and you like the location. I am very sorry about the parking situation. Our parking options for the hotel are on the lower end of the scale in compared to the other hotels in the Market. It appears that you...

Reviewed 12 October 2016 via mobile

Very nice hotel, lots of restaurants within walking distance. Close to the Harley Davidson Museum. Needed another plug close to a mirror, so that 2 people can get ready at the same time. Breakfast bar service was extremely slow, we waited and never got asked for an order, so left.

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Helpful?
Thank Jennifer S
CYDTGM, General Manager at Courtyard Milwaukee Downtown, responded to this review

Thank you for your comments regarding your stay. I am glad you enjoyed the hotel and location to the many restaurants in Milwaukee. I am very sorry to hear about your experience in the Bistro. The concept does have you order at the counter and we deliver to the table. It sounds like possibly you may have been seated waiting...

Reviewed 15 September 2016 via mobile

At check-in, attendant asked if I needed the pull-out bed that was in my reserved room. I said that I did not, and he told me we could be moved to a room that had a mini-fridge. I didn't care either way because I was planning on spending very little awake time in the room --we were attending a wedding...

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Helpful?
Thank Aaron F
CYDTGM, General Manager at Courtyard Milwaukee Downtown, responded to this review

Thank you for your feedback regarding your stay. I am sorry about your experience and certainly would like to make this right for you. You mentioned that you were emailing staff who stopped responding. I would like to be able to assist. Please contact me at the hotel when you get a chance.

Columbus, Ohio
Reviewed 13 September 2016 via mobile

Hotel is connected to a mall, with easy access to downtown restaurants with a small walk. Only thing missing that would be nice is a refrigerator in the room. They've got a bar and serve food. Bed was comfortable.

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Helpful?
Thank 971kennethg
CYDTGM, General Manager at Courtyard Milwaukee Downtown, responded to this review

I am glad to hear about your experience. We do have fridges on request and many of our rooms do have them. Glad you enjoyed the Bistro and the new mattresses!!

Chicago, Illinois
Reviewed 12 September 2016

The lobby is nice, clean with plenty of seating. There is a terrace for private party use. The room was nice and clean. Bath area was fine for an overnight stay. There is nothing spectacular about this hotel. It is average. Two problems we had were the young lady who checked us in was unconcerned about us. We were there...

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Helpful?
Thank JulesM1958
CYDTGM, General Manager at Courtyard Milwaukee Downtown, responded to this review

Thank you for your feedback regarding your stay with us. I am glad to hear about the property items listed, but very disappointed in the service level provided to you. This will be reviewed with the Supervisor and Team to ensure we fix this immediately. I am very sorry to learn about this after your stayed with us. We do...

Oak Creek, Wisconsin
Reviewed 2 September 2016

It was clean, easy check in and out. We stayed in here with a block of rooms for a wedding we attended. Basic mid range hotel, but a good location, and efficient staff. It could use better lighting in the bathroom area as the sink area is outside the bathroom.

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Helpful?
Thank mrsasch
CYDTGM, General Manager at Courtyard Milwaukee Downtown, responded to this review

Great to hear you enjoyed your stay with us while attending a wedding. I will forward your comments to the engineering crew to keep and eye on this and replace lighting as needed. We appreciate your feedback and hope to have you back again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Courtyard Milwaukee Downtown

Address: 300 W Michigan St, Milwaukee, WI 53203-2800
Region: United States > Wisconsin > Milwaukee
Price Range: RM449 - RM907 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Milwaukee Downtown 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Courtyard By Marriott Milwaukee Downtown Hotel Milwaukee
Milwaukee Marriott
Milwaukee Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Milwaukee Downtown staff and other travellers.
2 questions
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Osceola, Wisconsin
over a year ago
waukesha,wi
over a year ago

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Questions? Get answers from Courtyard Milwaukee Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid connecting rooms.”
 of 5 bubbles Chas053, 1 Nov 2016 | Read review
“Good views in higher up rooms.”
 of 5 bubbles mrsasch, 1 Sep 2016 | Read review
“be polite to staff and they are helpful.”
 of 5 bubbles suemel604, 15 Jul 2016 | Read review
“North side is quieter.”
 of 5 bubbles johndS6267VU, 11 Jul 2016 | Read review
“Paying for rooms with rewards points is like paying cash! This means that you can't charge things to the room.”
 of 5 bubbles Heretic42, 25 Jun 2016 | Read review
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