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Ambassador Hotel

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Ambassador Hotel
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1,295 Reviews from our TripAdvisor Community

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Showing 1,287: English reviews
Marinette, United States
Reviewed 12 December 2016

We always enjoy staying at the Ambassador and the staff is always amazing! We asked if we could leave Saturday and get our room charges refunded due to the storm. The front desk clerk called the Front Desk Manager and she said YES! That was amazing. We immediately booked our rooms for May 2017 for our annual Brewers Weekend. Thank...

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Helpful?
Thank Barb V
justmeande, Manager at Ambassador Hotel, responded to this review

Thank you for the kind words. We appreciate your loyalty and are happy that Susan was able to help you.

Reviewed 11 December 2016 via mobile

Great hotel, and a great night's rest and relaxation in our hot tub suite. Ordered in room service that was pricey, but prompt and delicious. Only issue encountered was a long wait for the charming (but very antique) elevators.

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Helpful?
Thank Poke R
justmeande, Manager at Ambassador Hotel, responded to this review

Thank you for the kind words. Please know that the mechanics and elevators cars are new as of 2015. The elevator doors are original. We have two elevators to service 8 guest room floors. Unfortunately, during high volume use there can be a bit of a wait.

Reviewed 7 December 2016 via mobile

Stayed here while attending a show at The Rave - great location being able to walk to the venue. Hotel was very clean and staff very friendly. We had appetizers in the bar area very good. Hotel was decorated beautifully for the holidays

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Helpful?
Thank Carol M
justmeande, Manager at Ambassador Hotel, responded to this review

Thank you!

Plainfield, Illinois
Reviewed 6 December 2016

We had a decent stay at the hotel. The room we had was a nice size and clean. The bed was not very comfortable and the pillows were flat as could be. Found out later there was a "pillow menu" wish I would have known. Hotel seems ideal for Marquette University but if you want to go to the bars...

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Helpful?
Thank Candace W
AmbassadorAGM, Manager at Ambassador Hotel, responded to this review

Thank you for your input. In the future, please know that we do offer a complimentary shuttle service to anywhere in the downtown Milwaukee area. This alleviates most of the need to spend additional money on a cab or an Uber. We will note that you did not find our pillows comfortable. We recently purchased all new pillows so we...

Hanover Park
Reviewed 5 December 2016

Were placed in a room next to the freight elevator and woken up by loud staff very early. Called down and complained to the front desk and were given an apology and that's it. Not even a comped bottle of water. A decent night sleep is the bare minimum expected of a stay at a hotel. If a hotel can't...

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Helpful?
Thank Kelly B
AmbassadorAGM, Manager at Ambassador Hotel, responded to this review

Thank you for letting us know. We will use this as a training tool for our team. You are absolutely right. Our team should have offered to "Make it Right".

Grafton, Wisconsin
Reviewed 5 December 2016 via mobile

I have stayed at this hotel many times. I continue to return because I like it's style, comfort, location, restaurants and shuttle. It's a small boutique hotel that retains its original 1920s look and feel. While I am normally quite pleased with my stays, on this particular visit a few details were irritating. First, the temperature control in my room...

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Helpful?
Thank Stacy B
AmbassadorAGM, Manager at Ambassador Hotel, responded to this review

Thank you for your feedback. Please know that our hair dryers are attached to the wall. We are unsure why a member of our team would report that the hair dryers are being stolen and that they are on order. It's simply not true. It is unacceptable that your room was missing a hair dryer, as it's a fixture in...

Wisconsin Rapids, Wisconsin
Reviewed 3 December 2016

This hotel is so beautiful and unique. The staff was beyond amazing and helped out with anything I needed. The hotel is also in a great spot. It's not right in the middle of the busy town but it's also not too far from the town.

Review collected in partnership with this hotel
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Thank 803laryssaw
AmbassadorAGM, Manager at Ambassador Hotel, responded to this review

Thank you!

Naperville, Illinois
Reviewed 1 December 2016

Stayed for three nights in late August, 2016. This hotel is not five star service, but it doesn't pretend to be. On the other hand, in my opinion it's far better than most of the standard hotels. Although not a five star hotel in the sense that it compares to hotels charging a small fortune, I gave it five stars...

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Helpful?
Thank Darren M
AmbassadorAGM, Manager at Ambassador Hotel, responded to this review

Thank you!

Monona
Reviewed 30 November 2016

The hotel was very comfortable and clean and in a perfect location for what we came to town for. The staff was friendly and helpful, even over the phone before we arrived. I would recommend this property to anyone.

Review collected in partnership with this hotel
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Helpful?
Thank Taylor S
AmbassadorAGM, Manager at Ambassador Hotel, responded to this review

Thank you!

Madison, Wisconsin
Reviewed 30 November 2016

A co-worker of our reserved the room and provided us all the documents requested to have us stay. When we arrived at the hotel we were then informed that we needed a credit card authorization form before they could provide us a room. This was not communicated in the original registration of the room. So we waited 40 minutes trying...

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Thank veronicalM5703ED
AmbassadorAGM, Manager at Ambassador Hotel, responded to this review

It is possible that when your coworker made the reservation, they did not indicate that a credit card that does not belong to the guest would be used to pay for the room. We are dedicated to ensuring that all charges are authorized by the card holder. Please know that our policy to obtain authorization from the card holder is...

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Hot Tub
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Laundry Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A shining example of true Art Deco style, the Ambassador Hotel provides an urban oasis near the heart of downtown Milwaukee. Discover a remarkable blend of modern amenities and 1920's Art Deco design. From the original marble floors and bronze elevator doors to the ornate plasterwork, every detail of the Ambassador Hotel is a testament to the bold beauty of Art Deco. Our spacious guest rooms share the same level of sophisticated decor. Guests enjoy luxurious bedding, HD smart elevisions and complimentary Internet access. Savor sumptuous global American cuisine in an upscale yet casual atmosphere at Envoy Restaurant & Lounge. Chef Michael Long crafts globally inspired innovative dishes made using fresh, local ingredients. But first, work up an appetite with a visit to our well-equipped fitness center that features cardio equipment with individual TV screens. Ready to explore all that downtown Milwaukee has to offer? Our complimentary shuttle service provides front door, red carpet service. Host your next social gathering in our Art Deco designed Embassy Room or host a corporate meeting that takes advantage of state-of-the-art audiovisual equipment in our Attache' Room. The Ambassador Hotel offers a variety of intimate event venues that can comfortably accommodate 20 to 80 people. Perfectly located on the west side of downtown Milwaukee near the Marquette University campus, our stylish hotel offers the perfect base for exploring the best attractions in the city. Catch a ball at a Milwaukee Brewers baseball game under Miller Park's retractable dome, attend a show in the Milwaukee Theatre District, tour the Miller Brewery or explore the Harley-Davidson Museum. If you have any questions about area attractions or need assistance arranging tours, please don't hesitate to ask our Guest Experience Manager. Reserve a room at the Ambassador Hotel during your next visit to Milwaukee and experience legendary customer service in extraordinary Art Deco style. ... more   less 

Additional Information about Ambassador Hotel

Address: 2308 W Wisconsin Avenue, Milwaukee, WI 53233
Region: United States > Wisconsin > Milwaukee
Price Range: RM541 - RM1,014 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ambassador Hotel 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
Ambassador Hotel Milwaukee
Hotel Style:
#3 Spa Hotel in Milwaukee
#4 Luxury Hotel in Milwaukee
#8 Family Hotel in Milwaukee
#10 Business Hotel in Milwaukee
#16 Romantic Hotel in Milwaukee
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Questions & Answers

Here's what travellers have asked, with answers from Ambassador Hotel staff and other travellers.
6 questions
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Questions? Get answers from Ambassador Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 7th floor, corner room with windows along 2 walls.”
 of 5 bubbles smssafetyco, 11 Jan 2017 | Read review
“We love the 7th floor - very quiet!”
 of 5 bubbles 334LindaC, 27 Nov 2016 | Read review
“King rooms are much more spacious and comfortable (have a couch and desk with chair) than queens.”
 of 5 bubbles WindyCityProf, 25 Nov 2016 | Read review
“King delux are spacious”
 of 5 bubbles Jen_and_RJ, 6 Nov 2016 | Read review
“Garbage truck came early on Saturday, but we were already up.”
  • Water pressure could be a little better.
  • Sofa and tv. Real glasses! Not plastic
  • Almost full view of the whole room.
  • Double Queen Size Room in the corner of the hotel.
 of 5 bubbles TantienHime, 29 Sep 2016 | Read review
5 of 5
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