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BEST WESTERN Resort Hotel & Conference Center

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BEST WESTERN Resort Hotel & Conference Center
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225 Reviews from our TripAdvisor Community

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Showing 220: English reviews
East Peoria, United States
Reviewed 2 weeks ago

It was a good stay, hot tub could have been cleaner, but was overall excellent. The breakfast tasted fine, but was overcrowded without enough seating for everyone and the lines for certain hot foods was very long. The rooms were great and all the staff was professional and responsive!

Review collected in partnership with Best Western
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Helpful?
Thank markdX5092KP
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for taking the time to review your stay with us. The breakfast area does get quite crowded during really full weekends, but I am happy to see that you were still able to get some breakfast before starting your day. We hope to see you again when you are in this area.

Chicago, Illinois
Reviewed 4 weeks ago via mobile

We stayed here because we came to ski at Cascade mountain. It is about 10 min away from Cascade. The hotel is well maintained. Pool area is clean, has a hot tub and dry sauna room. Room was clean and ready for us when we arrived. Huge king bed accommodated our family comfortably. Breakfast was well stocked and had plenty...

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Helpful?
Thank Gjamb
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for taking the time to review your stay with us. We are so happy to see that you enjoyed your ski vacation and were able to take advantage of the ammenities that we have at the hotel. We look forward to seeing you again soon.

Plover, Wisconsin
Reviewed 5 weeks ago

I called to make a reservation and the person I talked with was not very friendly. She quoted me a price, and then a AAA price. Upon checkin I noticed that the price quoted was only for one night, and the rate was higher for my second night. When I told her that was not what I was quoted, she...

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Helpful?
Thank stamper286
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

I apologize for the misunderstanding with the rates, I believe this reservation was made after a group block had dropped, so the "group rate" was unavailable, so the AAA Rate was used, I do apologize but the rates are usually different on Saturdays versuses Fridays. If you would care to contact me I would be more than happy to address...

Leavenworth, United States
Reviewed 5 weeks ago

Had a great stay at this hotel - close to the ski area, great restaurant right across the parking lot - great time. This is the first time at this ski area, but the hotel was well recommended, and the rates were great. A very nice stay.

Review collected in partnership with Best Western
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Helpful?
Thank Michael L
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for the great review of your recent stay with us!! I am happy to see that you enjoyed your ski getaway and we hope to see you again, when your in this area.

Pennsylvania
Reviewed 18 December 2016

it is a pleasant stop along the way to Mineanapolis. This Best Western offers a friendly welcome and well-lighted rooms, Breakfast is great and coffee is always available any time. It's a pleasant, comfortable and economical place to stay.we always stay here because of service and comfort,

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Helpful?
Thank Manny965
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for taking the time out of your busy day to leave such a great review! I am so pleased to see that you enjoy your stays with us and will continue to do so.

Green Bay, Wisconsin
Reviewed 24 November 2016

The staff was nice, room was ok. We were put in a handicap room so the shower was not made for us. The paint was peeling and chipping in the bathroom. Overall good rooms for the price. Right off the highway.

Review collected in partnership with Best Western
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Helpful?
Thank 975kristind
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for the review of your recent stay with us. I am happy to see that you enjoyed your stay, and thank you for bringing the items mentioned to my attention so that we can get these taken care of. Hope to see you again when your in our area.

Reviewed 31 October 2016

The experience was amazing as always We always have a excellent when staying with the Best Western in Portage. We will be back and one of our primary places of residence. The staff is as friendly and pleasant as you can ask

Review collected in partnership with Best Western
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Helpful?
Thank 198jessee
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for taking the time to review your recent stay with us. We are very happy to see that we exceeded your expectations and will be staying with us again in the future!!

Reviewed 25 October 2016

Dawn runs a great hotel, excellent value for what you get, always very clean, great service and a great hot breakfast. Exercise room is decent better than most hotels of this price range, nice pool room also.

Review collected in partnership with Best Western
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Helpful?
Thank joey684
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for the awesome review of your stay!! We are so happy that you continue to chose our Best Western when you are in the area. I am glad to see that we also exceeded your expectations on this stay.

Oshkosh, Wisconsin
Reviewed 4 October 2016

I would have given this place 0 stars if I could. When I got to my room it smelled bad but I didn't think to much of it. I then went to get into bed and when I flipped my pillow over I saw lipstick on it. (not a stain but actually lipstick that had never been washed off from...

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Helpful?
1Thank runnin15
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

I apologize for these issues occurring during your stay. I can assure you that this is not a common occurance and I will make sure to find out what room this was. I would appreciate it if you can let me know what the room number was and what your date of stay was. If you can email me at...

Eau Claire, Wisconsin
Reviewed 23 September 2016

When you first pull up to this hotel it looks a little old and worn. It's slathered in a yellow paint and the building looks old. The lobby seemed reasonably newer and clean but some of the guest side entrances are a little rough looking, stained ceiling tiles, dirty floors etc. However the room itself was rather modern and updated....

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Helpful?
Thank BonesC8
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for taking the time to review your stay with us. I apologize for the hotel not exceeding your expectations. We hope you will give us another chance to improve upon your impression of the hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about BEST WESTERN Resort Hotel & Conference Center

Address: 2701 County Road CX, Portage, WI 53901-9268
Region: United States > Wisconsin > Portage
Price Range: RM356 - RM570 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Resort Hotel & Conference Center 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Portage Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Resort Hotel & Conference Center staff and other travellers.
5 questions
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4 months ago
Villa Park, Illinois
6 months ago
Wausau, Wisconsin
over a year ago

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Questions? Get answers from BEST WESTERN Resort Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book on 5th floor for pleasant view”
 of 5 bubbles Manny965, 17 Dec 2016 | Read review
“Be Careful Parking Your Car Due to the Swallows Making Mud Nests on the Walls of the Hotel.”
 of 5 bubbles chibearbob, 15 Aug 2016 | Read review
“I took the ground floor and probably got a handicapped bath. This made it harder to wash my hair and face.”
 of 5 bubbles I7714UTwilliamc, 17 May 2016 | Read review
“Always checks under the sheet and between the mattress and box spring for bed bugs”
 of 5 bubbles Asyngin, 29 Dec 2015 | Read review
“stay on 5th floor”
 of 5 bubbles Manny965, 20 Dec 2015 | Read review
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