We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The room was old and needed rennovations, but it was comfortable and the staff was friendly and accommodating. We had a Christmas party there with family, and the staff let us have fun and helped us be comfortable during our stay.
Had wonderfull experiance with my stay room was clean and staff was very gracefull manager was so kind and helpfull.complete worth of money and price is very economical i will definatly stay here again i enjoyed lot in swimming pool had good time nice stay.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Nick B, General Manager at Econo Lodge Inn & Suites Stevens PointResponded 30 September 2016
Hi V4620UGmikeb! Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day,...More
I booked and prepaid for two nights via a travel website back in June. Terrible customer service.The VERY worst I have ever experienced. They swiped my debit card and charged me again. When I brought it to their attention, they said they credited my account,...More
1 Thank Edward J
Response from Nick B, General Manager at Econo Lodge Inn & Suites Stevens PointResponded 3 October 2016
Thank you for taking the time to write a review. I would like to apologize for the experience that you had with your credit card. I understand that how frustrating it would be for not getting this resolve.
I have take it over...More
Poor customer service. I paid at the hotel for this reservation but booked with an outside company. Econo lodge charged me the day of our stay which is appropriate but then two months later Econo lodge again charged my credit card for the same amount...More
Thank Ellen H
Response from Nick B, Manager at Econo Lodge Inn & Suites Stevens PointResponded 22 September 2016
Hi Ellen !
Thanks for taking time to review us. Please accept my deep apology for not meeting your expectation. I understand that how frustrating it could be for not getting answers from hotel. I have take it over this hotel this month as new...More
Me and my family stayed there from the 9 to the 11th of September. We arrived at night, the parking lot was poorly lit, and there were people smoking right at the entrance. The hallways and elevator were disgusting, maybe someone should have the job...More
Thank Awaz J
Response from Nick B, General Manager at Econo Lodge Inn & Suites Stevens PointResponded 14 September 2016
HI Awaz J !
I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the housekeeper wasn't up to your standards.
Again, thank you for making the efforts to share your thoughts. We value...More
I do not foresee us adding a fitness room at this time. However, we do have plans to make a walking area through the wooded lot behind the hotel. It actually leads down to the Little Plover River which connects to Iverson... More
I do not foresee us adding a fitness room at this time. However, we do have plans to make a walking area through the wooded lot behind the hotel. It actually leads down to the Little Plover River which connects to Iverson Park. Many years ago they had a walking path that lead to the river and people used to come up from the river to get a drink at the lounge. It is our hope that we can bring something like that back as I think it would be a wonderful addition to the hotel.
We are currently working on the roof repairs and Restaurant/Meeting Space renovations, so in terms of interior guest room remodeling not much has been completed. We have replaced mattresses in one wing so far and should be... More
We are currently working on the roof repairs and Restaurant/Meeting Space renovations, so in terms of interior guest room remodeling not much has been completed. We have replaced mattresses in one wing so far and should be changing the rest out over the course of the month as they arrive (4 truckloads!). Very soon we will be replacing TVs as well. Once winter really sets in we will then begin taking entire sections at a time and renovating them. I expect all work will be completed late Spring or by early Summer at the latest.
I appreciate you asking and I hope this information helps you to make your decision on where to stay. Of course, we would love to have you stay with us, but I also understand that without the remodel this place is not the ideal getaway for some individuals. If you do decide to book, please call and ask to speak with David, or at least mention that you would like our very best room and I will be sure to accommodate your request. Have a great day!
Are you sure you want to delete this answer?
"Back side away from parking lot is probably better."