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Superior Inn

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70 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Eau Claire, Wisconsin
Reviewed 18 April 2016

I stay here for business, the location is a convenient location. The rooms are ok but the rugs and upholstery need cleaning. The breakfast is what to expect for the rate paid. Coffee , juice, fruit and pastries.

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Helpful?
Thank ZippyF1
Kay B, Owner at Superior Inn, responded to this review

Thank you for your feedback! When you stay with us again, please request a room away from Hammond Avenue where it will be a bit quieter. We are doing spring cleaning right now including carpet and upholstery. Breakfast also includes cereal, oatmeal and bagels.

Superior
Reviewed 16 February 2016

Spent Saturday night at the hotel, so the grandkids could come and swim for a couple of hours. Very nice evening. The stay was great, no rowdy people or kids, very quiet and relaxing. Rooms very clean. Only complaint is the refrigerator on the floor. Kind of hard to get to unless you kneel on the floor. It would be...

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Helpful?
Thank pgrandys
Osceola, Wisconsin
Reviewed 6 December 2015

The room was clean but the halls need new carpet because of stains near almost every door. I stayed on the second floor and there were people shouting and making noise until almost 3am. My family went down to the pool and there are no towels. The pool was cold. My wife and I used the hot tub until our...

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Helpful?
Thank KC9NVV
Kay B, Owner at Superior Inn, responded to this review

I have reached out to the customer to discuss their experience. We are in the process of replacing some of the hallway carpet and also buying some new cleaning equipment. We thank the guest for their review so we can continue to improve our operation.

Eau Claire, Wisconsin
Reviewed 30 November 2015

A mix up in the length of our stay led to an angry confrontational clerk who would not be reasonable in anyway, and even though I tried to nicely pay the fee for the next night, she just kept being argumentation and then even made the situation worse as I was trying to pay and then said we had to...

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Helpful?
1Thank Samantha F
Kay B, Owner at Superior Inn, responded to this review

I have reached out to the guest to find out what happened during her stay. We try to be helpful and courteous with every guest and usually succeed. I will definitely follow up with our staff.

Lyndon Station, Wisconsin
Reviewed 29 November 2015

We stayed 2 nights almost 2 months ago. We debated on and off during that time what to say. This is an older place that needs some TLC. Its clean and the beds are comfortable but it's not quiet. Our 'neighbors' on the ground floor had small children who were screaming and running around. We asked them to quiet down....

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Helpful?
Thank 2CAPs
Kay B, Owner at Superior Inn, responded to this review

Thank you for staying with us. I'm glad that you were able to have a quiet breakfast. Noise is definitely the enemy in a hotel. I was glad that our staff worked on getting the other guests to be more courteous.

Saxeville, Wisconsin
Reviewed 7 November 2015

I stayed at the Superior Inn for 2 nights, and it was just what I was looking for... clean, quiet, and with coffee in the morning. It is a great location. I ended up getting bumped up to a huge suite when the rooms were filled for the night, and the continental breakfast had pastries, bagels and fresh fruit to...

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Helpful?
Thank carjanwol
Kay B, Owner at Superior Inn, responded to this review

Thanks for your nice comments. The Superior Inn is conveniently located at the foot of the Blatnik Bridge. It makes us close to all of the Superior attractions and also to Canal Park. Many of our guests are heading over to Bentleyville to see the impressive light display. It is only 6 - 8 minutes away from us.

Reviewed 29 September 2015 via mobile

I have stayed twice and both times the room and common areas were clean and comfortable. The staff was very friendly and welcoming. Our room was a poolside room and other then normal chatter and play from the pool the room was quite. This will be my go to motel when in Supirour in the future. Have already recommended to...

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Helpful?
Thank MUDDYxGIRL
Kay B, Owner at Superior Inn, responded to this review

Thanks for your comments. I was sorry to hear that the pool was colder than you would have liked. We try to maintain a consistent temperature. Of course, some folks want it colder and some want it warmer. I have asked the maintenance staff to monitor the temperature closely to make sure it doesn't vary widely. Please stay with us...

Saint Paul, Minnesota
Reviewed 27 September 2015

We have stayed here a couple of times . Both times the pool was Very COLD . The hot tub is great . One thing I wound say about it is watch your step when going into the hot tub . Its a step drop from the second step into the hot hub. The room is clean, but has a...

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Helpful?
3Thank Rainy F
Kay B, Owner at Superior Inn, responded to this review

Thank you for your comments. We try to provide a clean, quiet and comfortable place to stay for all our guests. If there is ever a problem with the room, please contact the front desk staff immediately. They will do everything they can to make things right.

Addison, Illinois
Reviewed 23 September 2015

For an older hotel, this was a really decent place to stay. The decor inside and out was nothing fancy, but the place was clean and the halls and room smelled ok. (This has not been the case at some other places we've stayed!) The air conditioning worked well, and the beds were quite comfy. I slept really well here....

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Helpful?
Thank Amy T
Kay B, Owner at Superior Inn, responded to this review

Thank you for your nice comments. I think you did a good job of describing our business. We want to be clean, comfortable and affordable. Please stay with us again in the future.

Thunder Bay, Ontario
Reviewed 10 September 2015

i rented the family sweet was perfect for us the only complaint is sofa bed is soft and if two people share it you roll towards the middle and its warm in the living-room area because the air conditioning doesn't reach that far

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Helpful?
Thank Melissa T
Kay B, Owner at Superior Inn, responded to this review

We really appreciate the fact that you took time to write a review. Thank you for your nice comments. I will make sure to pass them on to the staff.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Superior Inn is conveniently located just minutes away from Duluth and Superior attractions such as: Fairlawn, Great Lakes Aquarium, Spirit Mountain and Canal Park. We offer free high speed wireless internet access, free continental breakfast and a swimming pool, sauna and hot tub. 69 rooms. Internet specials and weekly rates available. ... more   less 

Additional Information about Superior Inn

Address: 525 Hammond Ave, Superior, WI 54880-1111
Region: United States > Wisconsin > Superior
Price Range: RM174 - RM641 (Based on Average Rates for a Standard Room)
Number of rooms: 69
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Questions & Answers

Here's what travellers have asked, with answers from Superior Inn staff and other travellers.
2 questions
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International Falls, Minnesota
over a year ago
4 months ago

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Questions? Get answers from Superior Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The smell and humidity of the pool is really strong in the rooms closest to the pool so we always get second floor rooms furthest away.”
 of 5 bubbles zaazaameme, 23 Oct 2016 | Read review
“Only if you are desperate.”
 of 5 bubbles rimal66, 19 Sep 2016 | Read review
“They seem good at all locations of the hotel”
 of 5 bubbles kcollander, 31 Aug 2016 | Read review
“Ask for one on the other side of the hallway from the pool, which can be quite noisy”
 of 5 bubbles TaliskerSaintPaul_MN, 22 Aug 2016 | Read review
“Quiet halls”
 of 5 bubbles bwaring1982, 12 Jul 2016 | Read review
5 of 5