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The Country Springs Hotel

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The Country Springs Hotel
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306 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Oak Creek, Wisconsin
Reviewed 15 February 2016

Stayed there for my daughters birthday weekend. Staff is very pleasant and helpful. Check-in was quick with using on-line registration. Room was clean, but needs to be updated. Water park was great. Pool has a access for people with restricted mobility. Food at snack bar is a little pricey. Daughter had fun in arcade. Only real problem was other occupants....

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Helpful?
Thank Robert S
CSH2810, Manager at The Country Springs Hotel, responded to this review

Robert S: Thank you for taking the time to write a review on TripAdvisor. We are happy to hear that you found our staff to be pleasant and helpful. It was also nice to see that you enjoyed the water park and that your daughter had a fun time in the arcade. Regarding your comments about noise from other guests,...

Lake Geneva, Wisconsin
Reviewed 28 January 2016

Last weekend we stayed at Country Springs with 2 Adults and 4 Children to equate to 2 rooms. 2 Executive Suites - not the cheapest!!!!. We arrived at 2:30 and were to the waterpark by 3:30 or 4:00 p.m.. Shortly after around 6:00 p.m. there was talk about a gunman on site and a fight. Police were present and we...

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3Thank Jakics
CSH2810, Manager at The Country Springs Hotel, responded to this review

Jakics: Thank you for taking the time to write a review. As with the previous review, I want to start by letting you know I am sorry to hear about your experience. On the night you visited, the police department was contacted regarding a domestic issue between a man and woman in one of the guest rooms. Waukesha police responded...

Chicago, Illinois
Reviewed 24 January 2016

We stayed single night for a 12 y.o. bday outing. I won't be back. There was a massive lacknof communication related to the law enforcement presence. 10 o'clock news told us it was a domestic with a n armed, barricaded subject. So, we are staying overnight with 3 boys who don't belong to us and we can't even find out...

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2Thank DLogsdon
CSH2810, Manager at The Country Springs Hotel, responded to this review

DLogsdon: Thank you for taking the time to write a review about your stay. I am sorry to hear about your experience and wanted to address your concern. On the night you visited, the police department was contacted regarding a domestic issue between a man and woman in one of the guest rooms. Waukesha police responded to the situation and...

Reviewed 18 January 2016 via mobile

I'll review this in 3 parts - hotel, waterpark, and food. We visited on a Monday when the kids 5 and 10 had a day off of school. Hotel - it's your typical lower end resort style hotel. We had a standard room with 2 double beds which were hard. Overall not bad but definitely not upscale. Room had microwave...

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Helpful?
Thank Ronald G
CSH2810, Manager at The Country Springs Hotel, responded to this review

Ronald G: Thank you for taking the time to write such a detailed review. I appreciate your feedback and have shared it with our management team. Regarding your comments about breakfast, I am sorry to hear that you did not enjoy the waffle or pancakes in the restaurant. We take great pride in our food quality and wish we would...

Wisconsin
Reviewed 17 January 2016 via mobile

From the outside the hotel looks very nice. Lobby is clean and inviting. Rooms are outdated, old furniture and worn out carpeting. Clean but definately needs updating. When housekeeping cleaned my room they removed all of the soap and shampoo, so I had nothing to shower with. I went to the front desk to get some and they said they...

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Helpful?
Thank rickolig
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear rickolig: Thank you for taking the time to write a review. I am sorry to hear about your recent experience and want to assure you that I have shared your concerns with our management team. If you would like to discuss your stay further, please don’t hesitate to contact me. Thank you, Tiffany Woodward twoodward@countryspringshotel.com

Waukesha, Wisconsin
Reviewed 1 January 2016

We have been here many times to just the water park. We used to live in the area, and this is a fun place to take the kids. We moved away a few years ago and decided we wanted to go back to visit. We stayed here fro the first time. What a mistake. The rooms are very run down,...

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3Thank Tayler777
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Tayler777: Thank you for taking the time to write a review about your recent stay. While we are happy to hear that you enjoyed the water park and the restaurant, we are disappointed to see the issues you encountered with your guest room. Please know that your feedback has been shared with our management team. If you would like...

Reviewed 22 December 2015

This is still a very good and affordable hotel and water park for the kids. One improvement I'd like to suggest is to maybe add more recycling bins throughout the place, if not in every room. Staff was very polite and cheerful on our last visit. I'm a big fan of wood work so I really enjoy the crown molding...

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1Thank Miguel E M
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear Miguel E M: Thank you for your review and for choosing to stay at Country Springs Hotel. We are happy that you enjoyed your stay and that our staff was very polite and cheerful. I have passed your suggestion about adding more recycling bins throughout the property on to the appropriate managers. Looking forward to seeing you again in...

Milwaukee, Wisconsin
Reviewed 16 December 2015

Spent Friday night at Country Springs enjoying the christmas lights package - which includes a pizza dinner, admission to the light display, cocoa and cookies. The pizza can be enjoyed in either of the restaurants or delivered to your room. The children in our group really enjoyed the lights and the train display. We had third floor adjoining rooms in...

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2Thank budgettraveler55
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear budgettraveler55: Thank you for taking the time to write a review about your recent stay. We are happy to hear that you enjoyed the Country Christmas Getaway Package. It sounds like the children in your group had a great time in the water park and at Country Christmas, Wisconsin's Largest Drive Thru Holiday Lights Display. We hope you visit...

Milwaukee, Wisconsin
Reviewed 16 December 2015

The waterpark was great, but room was dirty. Children running through hallways banging on doors in early morning and people procreating in jacuzzi downstairs. Manager said it was "normal", not for me!

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1Thank CnJmAmA
CSH2810, Manager at The Country Springs Hotel, responded to this review

Dear CnJmAmA: We appreciate you taking the time to provide us with feedback on your recent stay. I apologize for your experience and want to assure you that I have passed your comments along to the concerned staff. If you would like to discuss this further, please do not hesitate to contact me at the email address below. Thank you,...

Hartford, Wisconsin
Reviewed 28 November 2015 via mobile

When my kids have a day off of school and we feel like having some fun this is the perfect place! I usually check a couple of local school districts calendars to see how many people might have the same idea. We recently went on a Friday. There was a total of about ten people there. No waiting for anything!...

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Helpful?
1Thank Kimberly P
CSH2810, Manager at The Country Springs Hotel, responded to this review

Kimberly P: Thank you so much for your positive comments. We are very happy to hear that you and your children are avid fans of the water park. We look forward to having you visit us again in the near future. Thank you, Tiffany Woodward twoodward@countryspringshotel.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Country Springs Hotel, Water Park and Conference Center, located only 20 minutes west of Milwaukee, is situated on 40 picturesque acres of the Kettle Moraine Countryside. Our luxurious whirlpool suites, 40,000 square feet of meeting space, 2 restaurants and a 45,000 square foot Water Park is the *Essence of Hospitality*. Each of guest rooms include free WiFi, microwave and refrigerator. Suites offer spacious, marble bathrooms with whirlpool tub. ... more   less 

Additional Information about The Country Springs Hotel

Address: 2810 Golf Road, Waukesha, WI 53072
Region: United States > Wisconsin > Waukesha
Price Range: RM483 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Country Springs Hotel 2.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Country Springs Hotel
Country Springs Waukesha
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Questions & Answers

Here's what travellers have asked, with answers from The Country Springs Hotel staff and other travellers.
7 questions
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Questions? Get answers from The Country Springs Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many families- don't expect complete quiet.”
 of 5 bubbles sanchemx, 23 Mar 2017 | Read review
“Stay somewhere else”
 of 5 bubbles byronb729, 21 Mar 2017 | Read review
“Pick something on the east side of the hotel, second floor. Farther away from the water park, but gives you a quieter night of sleep.”
  • Mini-fridge, Coffee Maker, and Microwave
  • Caked on layers of paint on bathroom door with flakes missing.
  • Very small sink area.
  • A bit dated. Pastels and impressionist paintings have a '90's feel.
  • Loose tile.
 of 5 bubbles W8009LHtims, 18 Mar 2017 | Read review
“The Executive suites are nice, wifi is spotty”
 of 5 bubbles JenC838, 12 Feb 2017 | Read review
“Governors suite could be nice with updates, corner with balcony”
 of 5 bubbles F5175KEjeffb, 4 Jan 2017 | Read review
5 of 5