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Chula Vista Resort

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Chula Vista Resort
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2,108 Reviews from our TripAdvisor Community

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A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

The hotel is very old and dumpy. The room I recently had stayed in had a bathtub that slowly drained and so I had to shower with a puddle of water underneath me. The indoor water park is small and if you've gonna on pretty much all the rides you would think there isn't much to do. The water coaster...

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Thank A TripAdvisor Member
Springfield
Reviewed 3 days ago NEWvia mobile

We checked in on a Sunday and out Tuesday. It was the week before Wisconsin schools spring break. Also no big conferences or sports. Check in at 5:00 with no problem. We selected the cheapest room. Was put in the north tower so it was a short walk through parts of the hotel to the indoor water park. Not a...

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Thank Kepster1
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Kepster1- Thank you for your review. It's great to hear you were able to spend so much time enjoying the waterpark! We look forward to your return!

Reviewed 3 days ago NEWvia mobile

We went to the Chula Vista to get away for spring break trip. It was a short stay but a wonderful one. I was a bit scared because I had heard that the place had been run down and even had a bedbug scare. Everything was the exact opposite of all the reviews I had read. The service was fantastic....

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Helpful?
Thank Lad618
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Lad618- Thank you for your review. It's so great to hear you had such a fantastic stay! We're glad you enjoyed our waterpark and you loved our pizza! We hope to see you back soon making more memories!

Whitewater, Wisconsin
Reviewed 3 days ago NEW

Let me start with what was good. The view from the room was beautiful, we overlooked the Wisconsin RIver, beautiful. The indoor water park was pretty good, lots of different slides, my 11 year old son liked it a lot. The check in was ok, not overly friendly. The rooms are good sized but very generic. The beds were sloping...

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Helpful?
Thank Tonya6425
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Tony6425- Thank you for your feedback. We will pass your comments along to our management team. We are happy to hear your son enjoyed the waterpark and you liked your view! We hope you will give is another chance in the future.

La Crosse, Wisconsin
Reviewed 4 days ago NEWvia mobile

My family stayed as part of a convention at the property. 4 rooms just in our group. We had people arriving all throughout the day but rooms weren't ready. One of our family members didn't get their room until 10:30 pm, with check in being at 4 pm. That's ridiculous and the explanation we got was all the staff had...

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Helpful?
1Thank Tazkroner
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Tazkroner- We are so incredibly sorry for the delay getting into your rooms. Please do not hesitate to reach out to use via email at info@chulavistaresort.com or by calling (608) 678-3119 if you would like to further discuss your stay. Again, we are very sorry and we hope you enjoyed the rest of your stay.

Reviewed 6 days ago NEWvia mobile

Made reservations to stay with family and friends as members of the club here knowing that checkin was at four we arrived at five and were told our room was not ready we FINALLY got in our room at 1015 pm being told several times they were doing the best they could to clean our room we had five small...

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2Thank James H
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

James H- We are so incredibly sorry for the delay in getting into your room. If there is anything we can help you with please see the front desk or call guest services. Again, we are very sorry and we hope you enjoy the rest of your stay.

Jordan, Minnesota
Reviewed 6 days ago NEWvia mobile

Ok, first time I've ever stayed here, probably the last. Coming for my daughter's volleyball tournament. Check in time is 4 pm. Had one room for me and my daughter not playing, and the club had a suite for my wife(who was chaperoning) and rest of volleyball team Arrived a little before 4. Told single room wasn't ready and they...

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1Thank Rookercj
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Rookercj- We are so incredibly sorry about the delay getting into your room and the team's room. If here is anything at all we can help you with during the rest of your stay please do not hesitate to see the front desk or call guest services. Again, we are very sorry and we hope you enjoy the rest of...

Highland, Wisconsin
Reviewed 6 days ago NEW

Got here about 5:30 thinking we would get right in our reserved room since check-in is at 4...WRONG...was told they would text us when our room was ready. Found a spot at the sports bar and got a mixed drink and a can of soda. $12. While talking to others in the bar it sounded like there were more rooms...

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2Thank Mimi19994
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Mimi19994- We are so incredibly sorry for the delay getting into your room. If we we can help you with anything st all during the rest of your stay please see the front desk or call guest services. Again, we are very sorry and we hope you enjoy the rest of your stay.

green bay, wi
Reviewed 1 week ago via mobile

This was our first stay at Chula Vista in the Dells. My wife and I arrived around 9 pm and check in was a breeze. Our room was in the condo portion of the resort and the room was large with sofa, coffee table and desk with nice tall ceilings making it feel even bigger. However the room seemed a...

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Helpful?
Thank pdubgreenbay
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

pdubgreenbay- Thank you for your feedback. We are currently in the process of renovating our rooms. We will pass your comments along to our management team. We hope you will stay with us again in the future.

Dubuque, Iowa
Reviewed 1 week ago

When booking we where debating on where to stay and we chose Chula Vista based on price. We stayed in a villa suite and the room was nice and clean. It had 2 queen beds and a pull out couch as well as a small kitchenette with a oven microwave dishwasher as well as cups plates bowls and silverware to...

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Helpful?
Thank Brian W
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Brian W- Thank you for your review. We are happy to hear you enjoyed your stay in our villas! We hope to see you back soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Region: United States > Wisconsin > Wisconsin Dells
Price Range: RM624 - RM1,479 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#13 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Chula Vista Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another water park hotel”
 of 5 bubbles JerryK7, 4 Mar 2017 | Read review
“I prefer the river view.”
 of 5 bubbles CHADVG, 1 Mar 2017 | Read review
“If you want to spend the money and be off the main drag, ensure you have an updated room.”
 of 5 bubbles SisterMM, 28 Feb 2017 | Read review
“The higher the floor the better chance of a view of the water.”
 of 5 bubbles MarieParker, 27 Feb 2017 | Read review
“Rooms right off the stairwell made it easier to access the tunnel system to the water-park.”
 of 5 bubbles JulieH991, 24 Feb 2017 | Read review
5 of 5