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Chula Vista Resort

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Chula Vista Resort
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2,116 Reviews from our TripAdvisor Community

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Showing 2,102: English reviews
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Verona, Wisconsin
Reviewed yesterday NEW

Experience poor from the start at check-in. You must wait 20-30 minutes in line to inform the front desk that you arrived. Then once you get your text that the room is ready you stand in the (wink...wink) fast lane for another 20-30 minutes to get your room assignment and keys. An hour to actually check in. Not funny! I...

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Helpful?
Thank Iou4u
Chicago, IL
Reviewed yesterday NEWvia mobile

Stayed in a 2 bed/2 bath condo..it was large and clean. The water park was crowed, but it is spring break. Lots to do for kids up to 12-13. I can see older kids getting bored. Great food at any one of the many restaurants on site. Would return there with our Family of 5.

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Thank Sgt224
Reviewed yesterday NEWvia mobile

My family (6 adults, 2 teens, and 4 kids) went to the Dells this past weekend. We decided to stay at this resort because they offered the best rate, they had an indoor Waterpark, and they had availability for the room type I wanted. Prior to check in, I received a text letting me know my room was ready, which...

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Thank Nettie M
Reviewed 4 days ago NEW

We got married here in March. They did everything they could to accommodate our group. Mikayla the wedding coordinator was great and efficient she also helped me get a great wedding planner. They were an amazing combination!

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Helpful?
Thank Betsey B
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Betsey B- Congratulations! We're so glad everything went so well on your special day! We hope you'll come stay with us again soon!

Elmhurst, Illinois
Reviewed 5 days ago NEWvia mobile

Good weekend and good resort and waterpark and thanks for the waterpark and good resort and good weekend and thanks for the breakfast and the arcade and dinner and lunch and water and rooms and soap and shampoo and towels

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Helpful?
Thank rovwa
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

rovwa- Thank you for choosing to stay with us. We're glad you had such a good weekend! We hope to see you back soon!

West Bend
Reviewed 1 week ago

The framework is there, but it needs some management help. Good location with a nice indoor water-park. That water-park is starting to show it's age. Plenty to do, but leaks and rust are becoming more and more a part of the area. Went to the game room and half the games were broke. Stayed in the condo portion and the...

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Helpful?
Thank SURESHOT17
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

SURESHOT17- Thank you for your feedback. We are currently in the process of renovating our rooms. We will pass your comments on yo our management team. We are happy to hear you enjoyed our location and waterpark! We hope to see you back in the future.

Wausau, Wisconsin
Reviewed 1 week ago

We arrived at Chula Vista at 4 pm which is check in time. they had 1 employee checking people into rooms, we stood in line for over an hour and finally we up in our room by 5:30. Our Room was old and had a strange layout. Microwave stacked on top of a mini fridge, no pictures or wall decor...

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Helpful?
Thank Jerrycur1s
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Jerrycur1s- We are sorry to hear about the delay getting into your room. We are currently in the process of renovating our rooms. We hope you will give us another chance in the future.

Chicago
Reviewed 1 week ago

We stopped here on the tail end of road trip on the way back form the Northwoods. Our kids, 4 & 5, had a great time. The weather was a bit cool for August, but we were still able to enjoy both indoor and out door waterparks. The food we had was decent, and our room was nice. The setting...

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Helpful?
Thank cnote100
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

cnote100- Thank you for your review. It's great to hear you thought of us at the end of your road trip. We're glad you children had a great time! We hope to see you back soon!

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

The hotel is very old and dumpy. The room I recently had stayed in had a bathtub that slowly drained and so I had to shower with a puddle of water underneath me. The indoor water park is small and if you've gonna on pretty much all the rides you would think there isn't much to do. The water coaster...

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Helpful?
Thank A TripAdvisor Member
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

We are sorry to hear about the frustrations you experienced during your stay. We are currently in the process of renovating our rooms. We hope you will give us another chance in the future.

Springfield
Reviewed 1 week ago via mobile

We checked in on a Sunday and out Tuesday. It was the week before Wisconsin schools spring break. Also no big conferences or sports. Check in at 5:00 with no problem. We selected the cheapest room. Was put in the north tower so it was a short walk through parts of the hotel to the indoor water park. Not a...

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Helpful?
Thank Kepster1
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Kepster1- Thank you for your review. It's great to hear you were able to spend so much time enjoying the waterpark! We look forward to your return!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Region: United States > Wisconsin > Wisconsin Dells
Price Range: RM627 - RM1,573 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#13 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Chula Vista Resort staff and other travellers.
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Questions? Get answers from Chula Vista Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at a different resort”
 of 5 bubbles Iou4u, 29 Mar 2017 | Read review
“Go to another water park hotel”
 of 5 bubbles JerryK7, 4 Mar 2017 | Read review
“I prefer the river view.”
 of 5 bubbles CHADVG, 1 Mar 2017 | Read review
“If you want to spend the money and be off the main drag, ensure you have an updated room.”
 of 5 bubbles SisterMM, 28 Feb 2017 | Read review
“The higher the floor the better chance of a view of the water.”
 of 5 bubbles MarieParker, 27 Feb 2017 | Read review
5 of 5