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Chula Vista Resort

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Chula Vista Resort
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2,042 Reviews from our TripAdvisor Community

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Showing 2,029: English reviews
Lakeville, Minnesota
1 review
Reviewed yesterday NEW via mobile

Checked in last night to a welcoming room. Also was able to buy some Fresh from the day Wisconsin squeaky cheese curds. A business associate and I had a very well prepared dinner (filet and lobster special) at Kaminski's Chop house. We were able to eat in the the bar. The bartender John amazed us with his knowledge of craft... More 

Helpful?
Thank bobgolf24
Batavia, Illinois
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 days ago NEW via mobile

We went to Chula Vista for a family weekend. It was nice that you could access most of the resort with going outside. It was a very cold weekend. The grounds are beautiful. The resort itself is a little worn. We stayed in a renovated room but if I hadn't known it was renovated I would not have been able... More 

Helpful?
Thank Melissa B
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Melissa B- Thank you for your feedback. We're happy to hear you enjoyed the views throughout our grounds and the size of our rooms. We're sorry to hear you wouldn't plan to come back and see us again. We hope you will give us another chance in the future. More 

Chicago
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

There is something for everyone at Chula Vista Resort. First time to Wisconsin Dells. The water park was amazing. I have small children, but teens had a great time on the 7-8 water slides that you had to climb seven stories to reach. I myself loved them! The Thanksgiving buffet and Grill was wonderful and fairly priced (perhaps a bit... More 

Helpful?
Thank chicorico70
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

chicorico70- We're honored you chose to stay with us for your first trip to the Dells! We're thrilled to hear you whole family was able to enjoy our waterpark and the Thanksgiving buffet! We're excited for your return! We hope it's soon! More 

wisconsin
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 week ago

It had been awhile since I had been at the Chula Vista and I thought I found a good deal online. Once I signed up for their emails...I got even a better deal for their Black Friday specials. A two bedroom condo for $165. It was pretty awesome. The waterpark is just the right size for the kids, the 1/2... More 

Helpful?
Thank smilenyc
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

smilenyc- Thank you for choosing to stay with us. We are glad you were able to come back and enjoy another stay with us! We're glad your children liked the waterpark and you were able to enjoy some time at the bar. We hope to see you back soon! More 

Joliet, Illinois
1 review
Reviewed 1 week ago

our stay was ok food was ok not great but ok we went to the grill for the breakfast buffet we had four adults a baby of four months and two kids one age 2 the other age 3 but we where charged for SIX ADULTS when we notice it we called them the same day in the evening they... More 

Helpful?
Thank vilmacolon
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

vilmacolon- We are for this inconvenience. We have spoken to Joel, our Food and Beverage Manager, and he said he was able to connect with you and will be sending you your refund. Again, we are sorry and we hope you will come back and see us again soon. More 

Chicago
Level Contributor
137 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 weeks ago

We stayed for two nights this weekend. The staff at the front desk were very nice. We tried the water park, The water was cold in the afternoon. When we mentioned it to the lifeguard we were informed they turn the heaters on later afternoon when more people are there. Cleanliness is a challenge. Our room was not that clean.... More 

Helpful?
Thank mhardy01
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

mhardy01- We are so sorry to hear about the frustrations you experienced during your stay. We will pass your comments on to our management team for future planning. We are happy to hear the front desk staff was nice. We hope you will give us another chance in the future. More 

Stevens Point, Wisconsin
Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

Our family of 2 adult children, spouses and a granddaughter just stayed in one of the 2-bedroom condos this weekend. We've always loved the layout, decor, views and convenience of these condos for family get aways. Yet this time we had a few disappointments with the room. The in-room hot tub had a yucky film yet, liked they tried to... More 

Helpful?
Thank KJS7560
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

KJS7560- Thank you for your feedback. We are honored to hear Chula Vista Resort is your go-to waterpark resort in Wisconsin Dells!! We are sorry to hear about the slight disappointments in your room. We will pass your comments along to our management team. We look forward to your return. More 

Green Bay, Wisconsin
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

We stayed in the condos. We had unit 2423 and it was beautiful. I can't believe how much room we had! 2 bedrooms and 2 bathrooms that would easily sleep 8 people. And, the unit was so beautiful... 2 fireplaces, a huge whirlpool in the living room, granite countertops, and a beautiful view looking out over the Wisconsin River. I... More 

Helpful?
Thank TinaB036
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

TinaB036- We are thrilled to hear you enjoyed your condo unit and view! We hope to see you back soon! More 

Madison, Wisconsin
1 review
Reviewed 2 weeks ago via mobile

I just want to say I have had the most enjoyable experience talking with "Lindsey" at Chula Vista. She was so incredibly kind and patient with all of my questions.... There were many! Our trip isn't until thanksgiving but we are so excited as it is our Anniversary too. I just felt the urge to say that customer service like... More 

Helpful?
Thank dawn8018
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

dawn8018- Thank you for your review. We are so happy to hear Lindsey answered all your questions and assisted you with everything you needed. We will pass your kind words along to her. Happy anniversary from all of us at Chula Vista Resort! We look forward to seeing you. More 

Green Bay
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago

First walking into room it is very impressive with a lot of amenities. But for $200+ a night it did not live up to my expectations. I enjoyed a lot of things regarding hotel but this suite was a bit of a disappointment for the rate. The most cheap pillows I have every experienced at a hotel...BRING YOUR OWN. I... More 

Helpful?
Thank Go_GreenBay
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Go-GreenBay- Thank you for your feedback. We are currently in the process of renovating our rooms, but have passed your comments along to our management team for future planning. We are happy to hear you enjoyed our amenities and found our staff to be friendly and helpful. We hope you will come back and stay with us again in the... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Region: United States > Wisconsin > Wisconsin Dells
Price Range: RM565 - RM1,209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#13 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Chula Vista Resort staff and other travellers.
32 questions
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Questions? Get answers from Chula Vista Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room that is NOT by the woods in order to get a cheaper price”
 of 5 bubbles chicorico70, 27 Nov 2016 | Read review
“rooms by the elevator are noisy at night”
 of 5 bubbles familytraveler54485, 15 Nov 2016 | Read review
“Fireplace rooms usually have great views in fall”
 of 5 bubbles 193jeremyk, 1 Nov 2016 | Read review
“Don't go here!”
  • Spider on our wall of the room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
 of 5 bubbles MommySaver123, 25 Oct 2016 | Read review
“Choose a top floor room. Nice to be close elevator to the tunnel that goes to the water park.”
 of 5 bubbles UWPPioneer, 17 Oct 2016 | Read review
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