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Atlantis Waterpark Hotel & Suites

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Traveller (120)
Room & Suite (62)
Pool & Beach (46)
Overview
  • Excellent30%
  • Very good24%
  • Average23%
  • Poor11%
  • Terrible12%
Travellers talk about
“neptune suite”(53 reviews)
“noah's ark”(41 reviews)
“free breakfast”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (511)
Filter reviews
507 results
Traveller rating
141
125
118
57
66
Traveller type
Time of year
LanguageEnglish
141
125
118
57
66
Show reviews that mention
All reviewsneptune suitenoah's arkfree breakfastindoor waterparkpizza pubbar and grillnew carpetwhirlpool suitebeds were comfortablezip linecoffee makergreat familymt olympusspring breakwater slidespoolskids
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1 - 5 of 507 reviews
Reviewed 3 days ago

We wanted a hotel where we could walk to Noah's Ark water-park as well as slept 6. This hotel did both. Room cost included water park passes for each day we were there. We were only there 2 days, and we didn't spend much time...More

Thank Loriontherun
Response from Jenny O, Manager at Atlantis Waterpark Hotel & SuitesResponded 2 days ago

Thank you for your detailed review. We will make sure to discuss the housekeeping issues with staff to ensure that isn't an ongoing problem. We hope you will visit again!

Reviewed 5 days ago via mobile

This place is stretched to it limit. Outdated, smells, rooms are trashed, breakfast is basically bread and eggs served in a musty, humid, room. Maintenance is an issue EVERY place you turn. I will say that Alex, the Manager was very helpful in resolving several...More

Thank luckycharm999
Response from Jaymie B, General Manager at Atlantis Waterpark Hotel & SuitesResponded 3 days ago

Many good men and women should have been added. Thankyou for your review. We are a lover not a fighter. We have updated many of our rooms and enjoy a large repeat customer base. Breakfast is free not mandatory. We offer a basic continental breakfast...More

Reviewed 1 week ago

If you are looking for a place to stay in Wisconsin Dells, do not choose this place. Very run down, terrible breakfast - if you can even call it that. Room service was nonexistent and the entire hotel was in very bad shape.More

Thank Melanie S
Response from Jenny O, Manager at Atlantis Waterpark Hotel & SuitesResponded 1 week ago

Hi Melanie - I am very sorry to hear you didn't enjoy your stay. We have done multiple renovations recently, offer a free continental breakfast and some great pool areas for young kiddos. I hope you will give us another chance in the future. Thank...More

Reviewed 1 week ago via mobile

This is a terrible hotel. The customer service is terrible. The lady at the front desk gave me the wrong keycard to my room and I ended up walking in on other guests. I also had to request toilet paper and toiletries. I asked for...More

Thank jbryant404
Response from Jenny O, Manager at Atlantis Waterpark Hotel & SuitesResponded 1 week ago

Hi jbryant404. I am so sorry about the terrible service you received, that is certainly not the level of service we wish to provide our guests. I hope you will give us another chance to make it up to you so you can see the...More

Reviewed 2 weeks ago via mobile

I wouldn’t recommend this hotel to anyone. For the price, I expected more. The hallways and rooms smelled old and dirty. The room we stayed in had dust accumulating on tables and tv. The next day after the housekeeping service their was still crumbs on...More

2  Thank Lauren M
Response from Jaymie B, General Manager at Atlantis Waterpark Hotel & SuitesResponded 2 weeks ago

Thank you for the review. They all help us be a better hotel. I will check into your complaints. If in the future you have problems please reach out to the manager. This is the person who can get things corrected for you. Thank you...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$129 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (120)
Room & Suite (62)
Pool & Beach (46)
Dining (3)
Amenities (47)
Family and Play Areas (5)
Questions & Answers
Ask a question
Lua L
26 July 2017|
AnswerShow all 2 answers
Response from Milan N | Reviewed this property |
i don't know if they allow pets but they do offer a military discount.
1
Vote
Katie W
20 June 2017|
AnswerShow all 2 answers
Response from Jenny O | Property representative |
It is a cold breakfast. Cereal, fruit, yogurt, bread, juice, milk, coffee. Thank you!
1
Vote
Dominic H
6 May 2017|
AnswerShow all 5 answers
Response from | Reviewed this property |
the room was actually very clean
1
Vote
Room Tips
"Forth floor was great - no one above us."
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"Choose Best Western down the roda."
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"Top floor away from the pools!"
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"Great for families, balconies, free wifi"
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