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Polynesian Resort Hotel

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Polynesian Resort Hotel
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611 Reviews from our TripAdvisor Community

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Showing 611: English reviews
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Virginia Beach, Virginia
Reviewed 1 week ago

Hotel is being converted to timeshare so I will not pick on the hotel. Great staff, fun waterpark for the kids, cute Bar and the kids loved their drinks in the coconut monkey nuts from cocobongos. Front desk staff was very helpful with towels and issue solving. Josh at the Bar was very helpful with things for the family to...

Thank chungfox
Cudahy, Wisconsin
Reviewed 4 weeks ago via mobile

The good: Great pool area for the kids. For the most part all of the front desk staff was very friendly . Maintenance staff was really nice and helpful. The bad: we stayed in room 235. As soon as we walked in you could tell the room wasn't cleaned very well. There was a portable bar being stored across from...

Thank Mskidd
Chicago, Illinois
Reviewed 17 April 2017 via mobile

I found this hotel online because me and my family has been traveling to the dells for our spring break for the last few years. I wanted to venture different hotels because we stayed at great wolf and mount olympus and they were great hotels! From arrival the front desk people were very nice and informative; but the hotel itself...

6Thank Simone1504
Reviewed 17 April 2017

When my children and I arrived at the hotel the staff greeted us wonderfully and they were very helpful. If we called down to the front desk it was sent to our room right away. The hotel was close to a lot of stores and if you used your GPS to navigate to and from you would never get lost....

Thank mackpam38
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

Ms. Pamela Mack We are thrilled to read your review and hear about what a wonderful time you and your family had with us at the Polynesian over your Spring Break. Thank you for taking the time out of your day to write this review. We have shared it with the entire onsite team. Please do come back and visit...

Cedar Rapids, Iowa
Reviewed 13 April 2017

I have seen so many negative reports about this hotel/resort that I want to puke. For the price you pay, it is a wonderful hotel. Yes, the indoor water park is much smaller than others in the area however, the outdoor park (closed when I went), looks excellent. Compared to Mt. Olympus Resort (would not recommend anyone stay there), Polynesian...

Thank P297HFchrism
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

We could not have said it better ourselves. Thank you for your positive review and comments about previous posts. We hope this means that your and your family will be joining us again in the summer to play in the outdoor water park. Estimated opening date (weather permitting) is Memorial Weekend! Lauren

Madison, Wisconsin
Reviewed 10 April 2017

First off we got there and were told we had to pay another fee of $28.00-which I know some hotels charge you like that but then you get it back. Ice machines on first and third floors were not working . Hair dryer was not working -half the plugs in the room were not working.There was a bug in my...

2Thank LisaKaye7716
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

Thank you for your review Lisa. There are three tiers at the property. Original economy hotel rooms, updated guest rooms and deluxe new one bedroom condos. If you do get a chance to stay again we would love for you to experience the condos. We are converting this original property from the econo condos into beautify appointed condo suites. Regardless...

Janesville, Wisconsin
Reviewed 9 April 2017 via mobile

We brought our grandkids up ages4/6/10 and they had a blast in both waterparks the Polynesian offer and the game room was so much fun! The people are very nice that work here and our room was very clean and it was perfect 2 queen beds and a sofa sleeper. The water was not freezing like in other reviews it...

1Thank Karen6543
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

Thank you Karen How much fun to take a vacation with your grandchildren. We are so happy to hear that you all had a great time at the Polynesian. Making family memories is what it is all about! Come see us again soon! Lauren

Reviewed 3 April 2017

At the time we went, the waterpark was only open on the weekend. This was off season. So, we got a credit to spend at any waterpark around us. They had also offered to extend our stay for free. We felt VERY taken care of. The room was AMAZING! Honestly, the best we have ever stayed. We had everything we...

Thank Lily N
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

Thank you Lily N It means a great deal to us when our guests take the time to post a review. We do hope that you return to visit the Polynesian in the summer months when the outdoor park is open as well. Lauren

Reviewed 29 March 2017

Stayed there this weekend with my family. Stayed in a 1 bedroom condo style room.(should be called a suite rather than a condo) The room was nice you could tell they are trying to make accommodations more appealing for guests. The room had everything you would need to have a relaxing trip. The waterpark was a different story. It was...

Thank yearlydellstrip
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

We appreciate you taking the time to write a positive review about your stay at the Polynesian. You are absolutely correct, our water parks are geared for families with children 12 and under. Giving the little ones a place to safely play. We are gearing up to open the out door water park but not quite next week. Weather permitting...

Reviewed 28 March 2017 via mobile

Stayed here 2 years ago and they were remodeling. Now they have a new reception area and some new condos in the front from remodeled rooms. The rest of the "resort" is in disrepair and shoddy at best. You can't have the 1980's mini fridge and the microwave plugged in at the same time. Capitol tries to sign you up...

1Thank S S

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Polynesian offers a variety of room styles to choose from - King rooms, Queen Rooms, Two Bedroom Suites, & Luxury Suites - one is sure to accommodate your family's stay in Wisconsin Dells. IMPORTANT INFORMATION: The resort is undergoing improvements during 2015 and select areas will be restricted due to these improvements. We make every effort to offer alternatives but will occasionally be unable to do so. Thank you for your understanding. ... more   less 

Additional Information about Polynesian Resort Hotel

Address: 857 N. Frontage Rd., Wisconsin Dells, WI 53965-9604
Region: United States > Wisconsin > Wisconsin Dells
Price Range: RM316 - RM1,099 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Polynesian Resort Hotel 3*
Number of rooms: 195
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Also Known As:
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Polynesian Resort Hotel staff and other travellers.
22 questions
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Questions? Get answers from Polynesian Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room by the outdoor water park, I would not suggest this during the summer time, but in winter/spring, go for it.”
P297HFchrism, 12 Apr 2017 | Read review
“Presidential Suite”
36lilyn, 3 Apr 2017 | Read review
“ask for a condo style room. the highest floor”
yearlydellstrip, 29 Mar 2017 | Read review
“If you like to close to the pool, you need to ask them when you check in. This place is huge.”
82LucyM, 24 Mar 2017 | Read review
“Room was fine and great value. We stayed in a double queen sofa guest room with plenty of room.”
shirleye2014, 22 Feb 2017 | Read review
5 of 5
US$144* /night
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Prices are for 1 room, 2 adults
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