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The check-in process was good but beyond that no garbage cans in the room also uncomfortable bed and poor working wi-fi. Also used points and cash with the stay and was charged additionally without being advised. Disappointing.
We stayed in this hotel for two nights over Labor Day 2017. The room was very clean and quiet. We had no issues or complaints during our stay. The breakfast provided was very good including fresh fruit and some healthy items. The staff was very...More
This hotel is excellent. The staff is friendly, it's clean and well decorated, and the rooms are so comfortable. It was a great stay and I couldn't have been more thrilled. Then I checked out and got home and saw a charge on my room...More
Response from Laura K, General Manager at Sleep Inn And Suites Wisconsin RapidsResponded 15 January 2018
I am so pleased that you enjoyed your stay with us so much! Thank you for the glowing compliments and wonderful review. The safe fee automatically goes on the folio when the reservation is made. We cannot ask you if you are going...More
We have stayed at this hotel in Wisconsin Rapids on three other occasions over the past four years. From the moment we checked in, it was very apparent that there had been a very noticeable deterioration in appearance since the previous stays.
We rented two...More
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Response from Laura K, General Manager at Sleep Inn And Suites Wisconsin RapidsResponded 30 November 2017
I apologize for any inconvenience you might have encountered during your stay. The clerk went into your room by mistake, which isn't acceptable. I took care of the matter with the clerk. The weekend you were here we had 2 wedding parties and construction...More
We have stayed at the Sleep Inn twice and both experiences were very good. Nice staff, and very accommodating (we were with 2 kids and 2 pets and they helped us move from a smaller room to a larger room with no issues and no...More
1 Thank JohnnysFamily
Response from Hogzog , General Manager at Sleep Inn And Suites Wisconsin RapidsResponded 4 September 2017
Thank you for taking the time to review our hotel and to give us such a great score. I am glad that we were able to provide you with great service and you enjoyed our pool. We hope that the next time you are in...More
I noticed that you have a question about our hotel accommodations? Please feel free to contact the hotel at 715 424 6800. We are here 24 hours a day 7 days a week, so someone will be happy to answer any of your... More
I noticed that you have a question about our hotel accommodations? Please feel free to contact the hotel at 715 424 6800. We are here 24 hours a day 7 days a week, so someone will be happy to answer any of your questions.