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Management does not care about their customers, they profile their customers, elevator has been out for 4 days and being on 3rd floor with elevation sickness is terrible, management lies about fixing it quick! They have excuse after excuse, they offered to let us exchange...More
Response from ChyMicro, General Manager at Microtel Inn & Suites by Wyndham CheyenneResponded 1 week ago
Thank you for your recent comments. We are 100% aware of the obstacles that are presented by our elevator not properly working and am very sorry that we have not been able to be more accommodating as a result of your elevation struggles. This has...More
staff was very rude and accomodations were below average made reservations several months in advance and they did not have the rooms that we had reserved and made it impossible to deal with I ended up calling xorporate to get the issue resolved to less...More
Response from ChyMicro, General Manager at Microtel Inn & Suites by Wyndham CheyenneResponded 3 weeks ago
Thank you for your recent comments. I am extremely disappointed to hear that our team and guests satisfaction was not delivered during your recent stay with us. I am not sure exactly what happened with the reservation however, would like to speak to your directly...More
This is a very basic hotel. It was clean and easy to find. Staff was okay but certainly could have used some customer service training. Neighborhood is not the best...you would not walk around at night. Breakfast was also basic. Wish we had spent more...More
Very pleased with overall experience here. Super clean room, great breakfast selection of cereals, muffins, pound cake, juices, waffle maker and sausage patties, plus fresh fruit. Love Wyndam standards.
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Response from ChyMicro, General Manager at Microtel Inn & Suites by Wyndham CheyenneResponded 11 October 2018
WE APPRECIATE YOU MORE!!!! Thank you for you positive energy and committment to the Wyndham Brand. We are only going to get better and better. Cant wait to see you again! THANK YOU!
We offer brand new well-appointed rooms and suites. Enjoy our free long distance calls and wireless internet. We also serve a deluxe continental breakfast each morning. We also offer a business center, fitness …Moreroom, and meeting space. Less
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