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Ramada Plaza Gillette

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Ramada Plaza Gillette
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301 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Bismarck, North Dakota
Reviewed 23 July 2016

The front desk check in went well and we found the staff to be pleasant and friendly. Our room was clean and the beds/pillows were comfortable. However, the rest of the facility was dated and the floors were dirty. The whirlpool did not work. The workout room was very dirty with no water and empty water bottles setting around. For...

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Helpful?
Thank Rosemary58501
Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Dear guest, Thank you for sharing your experience on your last visit with us. I am sorry, parts of the hotel did not meet with your standards. Rest assured that I take your points very seriously, and will address all of them. Again, thank you for your time and business. Regards, Max Zikra General Manager

Lakewood, Colorado
Reviewed 23 July 2016

First of all the lady checking us in was very rude to me when I ask about my $100.00 rebait. She assigned our room to some one else while we were in . the room a man walked in on us. The Lady this morning working the front desk was very friendly and helpful.

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Helpful?
Thank brianhT9745GR
Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Dear Guest, Thank you for taking time out of your schedule to share your experience. All front desk agents will be talked to in our next weekly meeting. I'm glad you had a better experience in the morning. Again, thank you for your time and business. Regards, Max Zikra General Manager

Bismarck, North Dakota
Reviewed 23 July 2016

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Thank 588beckyt
Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Sheridan, Wyoming
Reviewed 21 July 2016

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Thank 565gwent441
Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Chippewa Falls, WI
Reviewed 21 July 2016

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Thank rodgerh175
Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Reviewed 21 July 2016

Arrived 45 minutes after check-in time, & our room was not ready. We were advised it would not be ready for awhile. I asked to speak to a manager, because after a long day of driving, this was not acceptable. The manager, who had been outside smoking, came in, never acknowledged us, & we had a room. She walked away,...

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Thank Kary M
Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Dear Kary, Thank you for taking the time to evaluate our hotel on your last visit. I am very sorry for the bad experience you have encountered while checking in. I will talk to Jessica personally about this incident, and I promise you it would not be repeated. I also apologize for the wait till your room was ready. It...

Reviewed 19 July 2016

I paid cash for my room and then the hotel charged my debit card. Something was amiss with their book keeping. I called them several times and they never even had a record of my staying there.I think someone stuck the cash in their pocket and fudged my records.

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Thank Edward H
Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Dear Edward, I was informed of your situation and I attempted to call you, but the number I had was incorrect. We were not able to find your name or the credit card in our system. Please reach for me directly to resolve this issue. I can be reached at (307) 686-3000 Thank you Max Zikra General Manager

Reviewed 18 July 2016

This is not only the best deal in Gillette, it's the best deal for hundreds of miles! My husband and I stayed here while traveling across country from NC to Glacier NP. We made a few stops for interesting sites along the way, including Devil's Tower. Then we proceeded to stay at this hotel. We are traveling on a budget,...

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Thank Lois P
Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Dear Ms. Lois P. Thank you for your kind word, and taking the time to post them. We are extremely happy you enjoyed your stay with us. I will let all my staff read your review. Thank you again for your time and business. Max Zikra

Idaho Falls, Idaho
Reviewed 17 July 2016

Spent over 2300.00 for about 11 days in rooms. only got cleaned three times... floors dirty all the time in the hallways hot tub didn't work gym was one of the poorest saddest things I've ever seen!! Never change the sheets in our room or vacuumed or cleaned the bathroom. How to track down the maids to get toilet paper...

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Thank 566rhetth
Ramada P, Manager at Ramada Plaza Gillette, responded to this review

Thank you for your candid account of your stay; we do appreciate all comments, both good and bad. I am sorry to hear that your stay was not up to our standards. We do take pride in providing spectacular guest service, and we particularly hate to hear of our service causing any problems for our guests. We truly hope to...

American Canyon, California
Reviewed 16 July 2016

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Thank patrickbK1501VP
Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

33 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Heart of Gillette, our newly renovated hotel is the perfect place for your next stay. As a full service hotel we pride ourselves in the art of hospitality. We are a full service hotel providing many amenities and have a location close to shopping and many restaurant favorites. Our Full Service hotel also offers over 7,000 sq. ft of banquet space between 5 meeting rooms to accommodate meetings, conventions, weddings and special events for up to 300 people. With our on site catering services and knowledgeable sales staff, planning your event here is a breeze. Please join us at the Ramada inside our new bar the Rustic 13 Bar! ... more   less 

Additional Information about Ramada Plaza Gillette

Address: 2009 S Douglas Hwy, Gillette, WY 82718-5413 (Formerly Clarion Inn & Convention Center)
Region: United States > Wyoming > Gillette
Price Range: RM196 - RM271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Gillette 3*
Number of rooms: 159
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Also Known As:
Clarion Inn And Convention Center
Clarion Hotel Gillette
Clarion Gillette
Gillette Clarion
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Questions & Answers

Questions? Get answers from Ramada Plaza Gillette staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the hot room is not working right”
 of 5 bubbles debbiee2015, 15 Nov 2016 | Read review
“If you have to stay here bring your own coffee.”
 of 5 bubbles W1142QUrobertc, 11 Nov 2016 | Read review
“We had to change our room, the thermostat was broke, and the lights kept flickering like a short in the connection. ”
 of 5 bubbles CorinaMontana, 8 Nov 2016 | Read review
“ask for one that does not have a balcony overlooking the pool.”
 of 5 bubbles jenniferfS7768VK, 12 Aug 2016 | Read review
“accessibility with lift seats to help get into and out of pool and hot tub”
 of 5 bubbles , 7 Aug 2016 | Read review
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