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BEST WESTERN Torchlite

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BEST WESTERN Torchlite
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157 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Powell, Wyoming
Reviewed 2 weeks ago via mobile

Trip Advisor reviews tell a story of a good place to stay and I also agree. Breakfast was good. If you closely there are tons of options for everyone. The room was nice and tons of channels on their tv. Excellent mexican restaurant next door.

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Helpful?
1Thank DMHogen
SUZANNE C, General Manager at BEST WESTERN Torchlite, responded to this review

Thank you for your review of the Torchlite. We are so pleased that you enjoyed our facility and amenities. Please come back soon and see us!! Suzi

Casper, Wyoming
Reviewed 8 January 2017

This is a way a motel should be run! A rarity these days. Anyway the staff can help you they will. We were on our way home to Casper after purchasing a 35 foot travel trailer in Colorado. The roads became nasty so decided to stay at the Torchlite. I had looked on the internet before leaving home for motels,...

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Helpful?
Thank gingerhwrd
SUZANNE C, General Manager at BEST WESTERN Torchlite, responded to this review

It was a pleasure speaking with you, and having breakfast! I hope you come back and see us soon! Your new RV was beautiful and you are always welcome here. We are renovating our rooms, and would like for you to experience modern rooms and experiences in our grand old lady. Thank you for all the kind things you had...

Denver, Colorado
Reviewed 26 December 2016

Keep driving north or south. Your back and pocketbook will thank you. I wish I would have known how bad flags beds were. I would highly recommend this to my competition! Happy sleeping. You'all likely feel better if you sleep in your car or on the floor. I hope my competition stays here. Who calls you three times after check...

Review collected in partnership with Best Western
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Helpful?
3Thank 497joshuat
SUZANNE C, General Manager at BEST WESTERN Torchlite, responded to this review

We are so sorry you didn't enjoy your stay. I am surprised you didn't like your bed because all of our mattresses and beds were installed brand new in October 2016. We call our customers 1 time after check-in, approximately 10 to 15 minutes afterwards allowing you an opportunity to look over the room and let us know if there...

Hayden, Idaho
Reviewed 19 December 2016 via mobile

Needed a place to stop for the night on a recent trip. Ended up here. Older Motel that could use some upgrades but overall comfortable and clean. Front desk called shortly after arrival to ensure we were satisfied with the room. Decent breakfast in the morning with plenty of options. Close to I-25 but with room fan (I always bring...

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Helpful?
1Thank McKBrew
SUZANNE C, General Manager at BEST WESTERN Torchlite, responded to this review

Thank you for staying with us! We are in the process of upgrading our property, and make all necessary accommodations for modern technology and expectations. Please come back and see us! Suzi

Rapid City, South Dakota
Reviewed 25 November 2016 via mobile

Staff are Absolutely wonderful!! I work where customer service is very important I am always looking and listening. The staff did a great job with that. I definitely recommend this place to everyone. Peaceful, relaxing, the best part It was clean!! Don't judge by outside appearance. Well done Best Western Torchlite.

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Helpful?
1Thank miltmon99
SUZANNE C, General Manager at BEST WESTERN Torchlite, responded to this review

Thank you!!! We work hard and are constantly making improvements to modernize this 40 year old property. A lot of our staff have worked here since the 80's, and are very dedicated to their jobs. We receive awards in housekeeping, breakfast, and maintenance by Best Western International on a yearly basis. We are more like a family at the Torchlite,...

Kelowna, Canada
Reviewed 10 November 2016

We always look for BW when traveling. This is an older motel & the manager has plans for a new property. The manager is a very friendly lady, giving a welcome gift & always ready to fix anything wrong.

Review collected in partnership with Best Western
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Helpful?
1Thank Kathy B
SUZANNE C, General Manager at BEST WESTERN Torchlite, responded to this review

Thank you Kathy! I enjoyed visiting with you, and hope that you enjoyed your stay! We are scheduled to open our new Plus property Fall 2017. Travel safe, and come back to see us. Suzi

Cheyenne, United States
Reviewed 29 October 2016

This is suppose to be an informative review and not something that becomes a task or requirement in order to provide you something with which to evaluate the staff of the franchise. I fail to see how you are encouraging people to do so when you place requirements to complete certain sections with minimum requirements.

Review collected in partnership with Best Western
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Helpful?
Thank Nick K
SUZANNE C, General Manager at BEST WESTERN Torchlite, responded to this review

Thank you Nick for your rating! We appreciate that you enjoyed your stay! Please come back and see us. Suzi

Independence, Missouri
Reviewed 19 September 2016

I had forgotten how nice it is to be able to pull up to your door and unload. The room had been nicely redone and was very comfortable. Great beds. We were given a gift basket at check-in that contained water, fruit, granola bar and other goodies. What a surprise and a nice thought! The staff was very friendly and...

Review collected in partnership with Best Western
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Helpful?
1Thank soc5mom1
SUZANNE C, General Manager at BEST WESTERN Torchlite, responded to this review

I apologize for any highway noise you may have encountered. Thank you for staying with us, we are glad you enjoyed your "old school" stay, and we look forward to your return! :) Safe travels! Suzi

Reviewed 15 September 2016

We just needed a place near Glendoe State Park and the Torchlite was great, easy to find, great people and clean quality stay. Breakfast food was tremendous but lobby is tight, not a lot of seating. The Pizza Hut next door was also super convenient.

Review collected in partnership with Best Western
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Helpful?
Thank benjamint972
SUZANNE C, General Manager at BEST WESTERN Torchlite, responded to this review

We are glad you stayed with us and enjoyed your visit. Our hotel location is perfect for people who like to go to the reservoirs or traveling on to other destinations. We are conveniently right off I-25. Next time you come back and visit us, we will have a larger breakfast area, but will always have the highest quality breakfast...

Paola
Reviewed 12 September 2016

Upon checking in, the desk clerk greeted us with a gift basket of fruit, granola bar, muffin and mints. In room Kuerig with coffee/tea pods was a bonus. Fairly quiet rooms, great bed. Breakfast was sufficient.

Review collected in partnership with Best Western
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Helpful?
1Thank JeanettePaola
SUZANNE C, General Manager at BEST WESTERN Torchlite, responded to this review

Thank you for staying with us, and we are thrilled you enjoyed your stay! Please come back and see us! Suzi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about BEST WESTERN Torchlite

Address: 1809 16th St, Wheatland, WY 82201-2241 (Formerly BEST WESTERN Torchlite Motor Inn)
Region: United States > Wyoming > Wheatland
Price Range: RM394 - RM4,679 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Torchlite 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Wheatland Best Western
Best Western Wheatland
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Questions & Answers

Questions? Get answers from BEST WESTERN Torchlite staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a ground floor room and received one!”
 of 5 bubbles chenberg, 3 Jul 2016 | Read review
“as far away from the interstate as possible.”
 of 5 bubbles RayMiller, 29 Oct 2015 | Read review
“Do not rule out small town lodging!”
 of 5 bubbles PhyllisHust, 15 Aug 2015 | Read review
“The Breakfast is excellent and highly recommended.”
 of 5 bubbles cgkoch, 23 Jul 2015 | Read review
“The staff asked about the type of room and honored that request.”
 of 5 bubbles 746garyr, 14 Jun 2015 | Read review
5 of 5