We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

PricelineUS$121*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$135*
US$121*
Great Deal
US$125*
US$130*
Compare best prices from top travel sites
and 13 more sites!
Professional photos
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

317 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 298: English reviews
Start your review of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
 Click to rate
San Diego, California
Reviewed 2 days ago NEWvia mobile

The Grand Naniloa Doubletree Hilton is a nice, updated hotel with a very peaceful relaxing atmosphere. You're greeted by an open lobby overlooking the ocean, live music, and a great seating area. The staff went out of their way to make everything just right for us, and the ocean view room was wonderful. You can walk to nearby restaurants as...

 Report
Helpful?
Thank kilocharlie2
Bedford, NH
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

My wife and I stayed on the Big Island of Hawaii in February 2017, being Hilton Honors members looked for a Hilton branded property and came across the Grand Naniloa. This hotel is under a huge renovation, but our guest rooms were clean, comfortable and had a great view of the Hilo Bay. The bed was very comfortable, along with...

 Report
Helpful?
3Thank ChrisK162
About Hotel's Favourite Review
GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, responded to this review

Aloha Chris K, Thank you so much for such a great review, We at the Grand Naniloa are happy that you enjoyed your stay with us and hopefully we will get the chance to have you as our guest again sometime in the near future. Mahalo Nui Loa!

Sydney, Australia
Reviewed 2 days ago NEW

This hotel locates by the beach with a very nice surrounding, a distant walk to a local park and a Japanese garden. A great place to see sun rise and morning walk surround the compound. It is a short drive to the airport.

 Report
Helpful?
Thank snwtang007
Evanston, Illinois
Reviewed 2 days ago NEW

There are so many positives about this hotel, however, there are a number of negatives, many of which can be easily corrected. The positives: Location is great. Just outside Hilo center it's a convenient ride to volcanoes, beaches, great restaurants, Hilo center, Mauna Lea Observatory. Every morning I took a beautiful walk on Banyon Drive around the gardens and parks-...

 Report
Helpful?
Thank MrB003
Boston, Massachusetts
Reviewed 2 days ago NEW

I am a seasoned and frequent traveler and knew most of the hotels on Banyan Drive were older properties. I therefore booked the Naniloa it was a Hilton but I'm not likely to rely on that branding after this trip. We paid 3 - 4 star prices for down market results. Most frustrating, almost all the shortcomings we experienced could...

 Report
Helpful?
2Thank irene_dwyer
Charlotte, North Carolina
Reviewed 3 days ago NEW

Beautiful room on the ocean with spectacular views of waves crashing against rocks, Hilo and the surrounding hills. Staff was excellent- upon arriving at 9 AM from Honolulu, the lady at the front desk immediately gave us our room, even though check-in is normally at 3 PM. Hotel staff were very helpful in providing information on island activities and sites.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
1Thank kirkush
GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, responded to this review

Aloha Kirkush, Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel and amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Mahalo Nui Loa,

Coffs Harbour, Australia
Reviewed 4 days ago NEW

Fantastic rooms, comfortable beds, beautiful gardens surrounding the hotel, and what an amazing view! (The only issue with parking - a lack of parking at night because of the great entertainment in the bar, but there is parking on the road)

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
1Thank 478charmainef
GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, responded to this review

Aloha, Thank you for taking a moment to share your experience. We, at the grand Naniloa are happy to hear you found our Hotel and amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

San Francisco, California
Reviewed 6 days ago NEW

Hotel is under renovation so much progress from old version but much left to be done. No decent restaurant yet. Hotel staff not well trained or knowledgeable, Understaffed bar means long waits for drinks. Parking insufficient so guests must walk long way to over-flow lot, I could not believe the windows were sealed shut. But this is the best hotel...

 Report
Helpful?
Thank denstewvlad
GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, responded to this review

Aloha, We appreciate your honest feedback about your recent stay with us. We see that the freshness of the room at our hotel was a problem during your stay. Guest satisfaction is our highest priority, and we’ve shared your comments with our team to resolve this situation. Thank you for bringing it to our attention, and we hope you’ll give...

Reviewed 1 week ago

The Grand Naniloa sits on Banyan Drive. The drive up to the hotel is spectacular with the huge Banyan trees lining the street. The grounds behind the hotel are amazing, too. The lobby is open air with very comfortable seating overlooking the bay and grounds of the hotel. Our room was clean and comfortable. This is my first trip to...

 Report
Helpful?
2Thank ssullivans
seattle, United States
Reviewed 1 week ago

THE GOOD The rooms were clean and the hotel was always either odorless, or smelled good. The latter seems difficult for hotels to get down, and I've stayed at pricier places that failed. The bathrooms must have been remodeled recently because they were very nice. Staff is all super cool, standard Aloha spirit, awesome view of the water, food was...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
1Thank Joshua S

178 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (138)
Viewed
View from Room (16)
Viewed
Pool/Beach Area (10)
Viewed
Hotel & Grounds (22)
Viewed
Bathroom (11)
Viewed
Room/Suite (28)
Viewed
Dining (3)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (13)
Viewed
Bathroom (4)
Viewed
Room/Suite (12)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (4)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Hilo
0.2 km away
Castle Hilo Hawaiian Hotel
98.2 km away
Courtyard by Marriott King Kamehameha's Kona Beach Hotel
0.7 km away
Hilo Seaside Hotel
Show Prices
Show Prices
Show Prices
84.8 km away
Hapuna Beach Prince Hotel
96.3 km away
Sheraton Kona Resort & Spa at Keauhou Bay
88.8 km away
Hilton Waikoloa Village
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the relaxed pace of Hawaii Island when you stay at the newly renovated Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo Airport. A favorite destination of both kamaaina and visitors for generations, the newly renovated waterfront hotel welcomes you with modern and stylish accommodations, an outdoor pool, a 9-hole golf course, and 24-hour front desk. Experience warm island hospitality for a truly unforgettable stay in the charming town of Hilo on the Big Island. FREE amenities include: FREE Round of Golf daily, FREE Parking, and FREE WiFi. ... more   less 

Additional Information about Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Address: 93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632 (Formerly Grand Naniloa Hotel)
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: RM530 - RM1,013 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Naniloa Hotel Hilo - a DoubleTree by Hilton 3.5*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Hotels.com, Ctrip TA, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Grand Naniloa Hotel Hilo - a DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Naniloa Volcanoes Hotel Hilo
Hawaii Naniloa Hotel Hilo
Naniloa Volcanoes Hilo
Hi Naniloa Hotel Hilo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and other travellers.
31 questions
Ask a question

See all questions (31)

Questions? Get answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Updated rooms, facing the bay”
MrB003, 22 May 2017 | Read review
“Unless you choose a lanai room you may have A/C problems.”
irene_dwyer, 22 May 2017 | Read review
“Ask for room with lanai”
denstewvlad, 18 May 2017 | Read review
“ask for ocean views, it is well worth it!”
Jenpick, 16 May 2017 | Read review
“OK for sleeping. Not much else.”
120francesp, 16 May 2017 | Read review
5 of 5
Priceline
US$121* /night
View Deal
Doubletree.comUS$125
Orbitz.comUS$130
CancelonUS$135
View all 15 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates