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01/10/2017 02/10/2017
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    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632
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    01/10/2017 02/10/2017
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    US$132US$141
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    Traveller (252)
    Room & Suite (83)
    Pool & Beach (19)
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    Overview
    • Excellent29%
    • Very good34%
    • Average19%
    • Poor10%
    • Terrible8%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Concierge
    Wheelchair Access
    Conference Facilities
    Laundry Service
    Housekeeping
    3.5 Star Hotel
    All hotel details
    Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
    Special Offer: Double Points,Every Stay
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    Castle Hilo Hawaiian Hotel
    1,817 reviews
    #4 of 7 hotels in Hilo
     
    Sheraton Kona Resort & Spa at Keauhou Bay
    2,601 reviews
    #6 of 14 hotels in Kailua-Kona
     
    Dolphin Bay
    674 reviews
    #2 of 7 hotels in Hilo
     
    Hilo Seaside Hotel
    1,053 reviews
    #3 of 7 hotels in Hilo
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (542)
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    1 - 5 of 503 reviews

    Reviewed 3 days ago

    If I can only help one person from having the same experience by commenting all well and good We stayed at the Hotel for 5 night and when we booked in all seemed ok However when we went down for dinner everything turned to crap...More

    Review collected in partnership with DoubleTree by Hilton
    1  Thank Q7306BPbriant
    Hotel's Favourite
    Reviewed 30 April 2017

    Although you can find this property on the Hilton website, it is privately owned and more closely associated with Aqua-Hotel and Aston brands. I mention this because I am accustomed to staying almost exclusively at Hiltons and as a Diamond for Life member of Hilton...More

    17  Thank SoCalSchmedley
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 2 May 2017

    Aloha SoCalSchmedley, Thank you so much for such a great review, We at the Grand Naniloa are happy that you enjoyed your stay with us and hopefully we will get the chance to have you as our guest again sometime in the near future. Mahalo...More

    Reviewed 3 days ago

    Avoid at all costs No restaurant ( and not told even when checking in) Rooms not very well cleaned No help when requested Phone in room didn't even work Please note Some staff were wonderful however very disappointing and horrible stay here. Pool tiny and...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Inger-jane C
    Reviewed 3 days ago

    Stayed here with my wife and daughter and really used it as a base of operations to explore the island. Most of our stay was driving around to the beaches or to Kona or getting out and exploring rather than staying at the hotel. The...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Christopher M
    Reviewed 3 days ago

    Still, after several years of renovation and its publicized re-opening, it remains a work in progress. Much remains to be done in terms of facilities - no restaurant yet, off-site overflow parking across the street is dark and sketchy. Daily servicing of rooms and common...More

    Review collected in partnership with DoubleTree by Hilton
    Thank richard11261946
    Castle Hilo Hawaiian Hotel
    1,817 reviews
    #4 of 7 hotels in Hilo
     
    Sheraton Kona Resort & Spa at Keauhou Bay
    2,601 reviews
    #6 of 14 hotels in Kailua-Kona
     
    Dolphin Bay
    674 reviews
    #2 of 7 hotels in Hilo
     
    Hilo Seaside Hotel
    1,053 reviews
    #3 of 7 hotels in Hilo
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Banquet Room
    • Laundry Service
    • Conference Facilities
    • Meeting Rooms
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$126 - US$233 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Travelocity, Hotwire, Priceline, Hotels.com, Orbitz, Booking.com, TripOnline SA, Cheap Tickets, Cancelon, HotelsforEveryone, HotelQuickly and getaroom.com so you can book your Grand Naniloa Hotel Hilo - a DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Hilo
    • Also Known As
    • Naniloa Volcanoes Hotel Hilo ,
    • Hawaii Naniloa Hotel Hilo ,
    • Naniloa Volcanoes Hilo ,
    • Hi Naniloa Hotel Hilo
    Add Photo Photos
    Traveller (252)
    Room & Suite (83)
    Pool & Beach (19)
    Dining (3)
    Hotel & Grounds (186)
    Bathroom (17)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Castle Hilo Hawaiian Hotel
    1,817 reviews
    .24 km away
     
    Sheraton Kona Resort & Spa at Keauhou Bay
    2,601 reviews
    96.32 km away
     
    Hilo Seaside Hotel
    1,053 reviews
    .68 km away
     
    Dolphin Bay
    674 reviews
    2.66 km away
     
    Nearby Restaurants
    Suisan
    257 reviews
    .80 km away
    Hilo Bay Cafe
    1,173 reviews
    .74 km away
    Sombat's Fresh Thai Cuisine
    315 reviews
    .88 km away
    Ken's House of Pancakes
    2,097 reviews
    .81 km away
    Nearby Attractions
    Liliuokalani Gardens
    869 reviews
    .44 km away
    Coconut Island
    490 reviews
    .39 km away
    Reeds Bay Beach Park
    37 reviews
    .60 km away
    Banyan Gallery
    17 reviews
    .30 km away
    Ask a question
    Questions & Answers
    Bob820
    6 August 2017|
    AnswerShow all 3 answers
    Response from trvltee | Reviewed this property |
    I agree with the others. Call the hotel directly. My room was an ocean view and it was awesome. Good luck.
    1
    Vote
    pkillaby
    20 July 2017|
    AnswerShow all 6 answers
    Response from JudyMagin | Reviewed this property |
    I don't know, sorry.
    0
    Votes
    Eliza T
    14 July 2017|
    Answer
    Response from Naleilehua1069 | Reviewed this property |
    I'm not a sports bar fan, so I don't have much to suggest. The Grand Naniloa has a bar with a TV, but the bar is very popular with local residents, so finding a spot to watch might be a challenge. Have you checked with... More
    0
    Votes
    Room Tips
    "Odd number rooms are not ocean side."
    Read review
    "get on the higher floors"
    Read review
    "Ask for a newly renovated room."
    Read review
    "Oh with a bay view for sure"
    Read review
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