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Castle Hilo Hawaiian Hotel

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Traveller (980)
Room & Suite (373)
Pool & Beach (45)
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Overview
  • Excellent18%
  • Very good42%
  • Average31%
  • Poor7%
  • Terrible2%
Travellers talk about
“coconut island”(262 reviews)
“ocean view”(125 reviews)
“seafood buffet”(25 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
Additional information
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,005)
There are newer reviews for Castle Hilo Hawaiian Hotel
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1,736 results
Traveller rating
338
687
524
132
55
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338
687
524
132
55
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All reviewscoconut islandocean viewseafood buffetqueen's courtbanyan treesmauna keathe big islandbanyan driveliliuokalani gardensjapanese gardenbit datedbeautiful parknational parkclose to the airporthotel restaurantken's pancake housean older hotel
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11 - 15 of 1,736 reviews
Reviewed 2 weeks ago

Recently stayed overnight at the Hilo Hawaiian. The bathroom had so much mold! The doorway had mold along the door jam, the walls, in the creases of the wallpaper (looked like they tried to patch the peeling wallpaper and mold was growing in the opening),...More

Thank L H
Response from Concerned_HI_Manager, General Manager at Castle Hilo Hawaiian HotelResponded 2 weeks ago

Dear Valued Guest: Aloha! Thank you for your email regarding your unfortunate experience with your bathroom. Thank you for letting us know. The night clerk reported your concerns to the maintenance department on the 7th and it has been addressed and corrected. My apologies again....More

Reviewed 2 weeks ago

The hotel is situated in Banyan Drive, a road that is flanked by beautiful banyan trees. Each of these trees was planted by an American celebrity in the 1930s, and his/her name is presented at the foot of the tree. That gives the area a...More

1  Thank jho137
Reviewed 2 weeks ago via mobile

This hotel is clean and comfortable. It is centrally located to Hilo town. If you get a ocean room view, you will see Hilo Bay. There is a restaurant and a bar where they have good food. Overall a pleasant stay.

Thank sean96823
Reviewed 2 weeks ago via mobile

great location and friendly staff. great area to walk around and explore. balcony room was clean and quiet with a great view. hotel has restaurant and cafe. coupons were given for the buffets but was still a bit pricey. location is close to downtown and...More

Thank McMillanAndWife
Reviewed 2 weeks ago via mobile

It’s either dated or retro depending on your mood. We chose retro and had a great stay. Big rooms. Be sure and get the bayside view. Close to everything in Hilo. We are once in the coffee shop and it was just ok.

Thank TheCaretaker
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Beachfront
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$178 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$178 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (980)
Room & Suite (373)
Pool & Beach (45)
Dining (32)
Family and Play Areas (16)
Business Centre & Event Rooms (2)
Questions & Answers
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12trip1287
7 April 2018|
AnswerShow all 5 answers
Response from Suzy7837 | Reviewed this property |
A very short cab ride, 5 minutes, to the hotel from airport!
1
Vote
occams-razor
15 January 2018|
AnswerShow all 3 answers
Response from Phyllisblower | Reviewed this property |
No, the beach is green lawn that spreads down to lava rock shoreline on the bay. However, there is a state park just a 5 minute walk away with beach area and swimming around it.
1
Vote
Ben_et_Cha
5 December 2017|
AnswerShow all 5 answers
Response from 406karoly | Reviewed this property |
I propose you ask the hotel to install one in your room.
0
Votes
Room Tips
"Ocean view"
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"Bay side rooms offer fantastic views"
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"Ocean view is amazing, and there are fewer coqui on that side."
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"Don't stay here."
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