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All reviewscoconut islandocean viewseafood buffetqueen's courtbanyan treesmauna keathe big islandbanyan driveliliuokalani gardensjapanese gardenbit datedbeautiful parknational parkclose to the airporthotel restaurantken's pancake housean older hotel
Recently stayed overnight at the Hilo Hawaiian. The bathroom had so much mold! The doorway had mold along the door jam, the walls, in the creases of the wallpaper (looked like they tried to patch the peeling wallpaper and mold was growing in the opening),...More
Thank L H
Response from Concerned_HI_Manager, General Manager at Castle Hilo Hawaiian HotelResponded 2 weeks ago
Dear Valued Guest:
Aloha! Thank you for your email regarding your unfortunate experience with your bathroom. Thank you for letting us know. The night clerk reported your concerns to the maintenance department on the 7th and it has been addressed and corrected. My apologies again....More
The hotel is situated in Banyan Drive, a road that is flanked by beautiful banyan trees. Each of these trees was planted by an American celebrity in the 1930s, and his/her name is presented at the foot of the tree. That gives the area a...More
This hotel is clean and comfortable. It is centrally located to Hilo town. If you get a ocean room view, you will see Hilo Bay. There is a restaurant and a bar where they have good food. Overall a pleasant stay.
great location and friendly staff. great area to walk around and explore. balcony room was clean and quiet with a great view. hotel has restaurant and cafe. coupons were given for the buffets but was still a bit pricey. location is close to downtown and...More
It’s either dated or retro depending on your mood. We chose retro and had a great stay. Big rooms. Be sure and get the bayside view. Close to everything in Hilo. We are once in the coffee shop and it was just ok.