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Hilton Waikoloa Village

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Traveller (5618)
Room & Suite (1151)
Pool & Beach (939)
Ratings and reviews
GreenLeaders Silver level
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“ocean tower”(1,640 reviews)
“dolphin quest”(472 reviews)
“hilton waikoloa”(689 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
4 Star Hotel
Let the aloha spirit wash over you in one of the world's most beautiful resorts: Hilton Waikoloa Village - Lagoon Tower and Palace Tower. Experience the magic of Hawaii at our hotel, an oasis dotted with lagoons, pools, water slides, a wide variety of restaurants and bars, and staffed...
Offers from Hilton Waikoloa Village
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
Hotel website
24.4 km to Kamuela Airport
14 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,811)
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8,016 results
Traveller rating
3,157
2,527
1,280
651
401
Traveller type
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LanguageEnglish
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3,157
2,527
1,280
651
401
Show reviews that mention
All reviewsocean towerdolphin questhilton waikoloakona poolthe big islandlagoon grillhuge resortpizza placechinese restaurantkamuela provision companybuddha pointboat rideswim with the dolphinsfishboat servicemain lobbydolphin encounter
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1 - 5 of 8,016 reviews
Reviewed yesterday

I stayed here for a business conference, and brought by wife, who had never been to Hawaii before. The location and the property are beautiful, but also sprawling, consisting of three major lodging areas and a conference center. There's a transportation system connecting consisting of...More

1  Thank cirejcon
Hotel's Favourite
Reviewed 4 weeks ago

This review is not so much about the hotel (which was fantastic) but about the "Big Island Breakfast". We bought a package deal from Costco which included daily breakfast. Our first morning we went to breakfast and oh what a breakfast it was!! There were...More

2  Thank Buttons560
Response from HiltonWaikoloa, General Manager at Hilton Waikoloa VillageResponded 3 weeks ago

I'm really happy that our breakfast impressed you so much! Thanks for taking advantage of that packaged deal and leaving us this review. We'll have more breakfast with plenty of bacon for you next time! Sincerely, Simon, tripadvisor@hiltonwaikoloavillage.com

Reviewed yesterday

Hot water and electricity were turned off for hours on two days and we were not offered anything for this lack of basic utilities. The room had several maintenance issues. We will not choose this resort again anytime soon.

Review collected in partnership with Hilton Hotels & Resorts
1  Thank mistylanewilcox
Reviewed yesterday

A beautiful resort with good restaurants, beautiful pools and waterfalls, beautiful Makai rooms, friendly employees and a great vacation atmosphere. The biggest complaint was that the food prices are higher than other restaurants on Hawaii Island that we visited.

Review collected in partnership with Hilton Hotels & Resorts
Thank wsurferFtMyersFL
Reviewed 2 days ago via mobile

$27 a DAY to park at this hotel... it’s a joke... also don’t stay in the Ocean Tower. This resort has a train that’s slow as hell and a boat that’s even slower. The only way to get around this massive resort is to walk...More

Thank Hunter H
Response from HiltonWaikoloa, Manager at Hilton Waikoloa VillageResponded yesterday

Thank you for your recent feedback about your stay. I sincerely apologize that you felt your experience was undervalued. We will address your concerns with our management team here at the hotel. I hope Hawaii has left you with many memorable moments. Kind regards, Simon...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$215 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$215 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5618)
Room & Suite (1151)
Pool & Beach (939)
Dining (218)
Amenities (110)
Family and Play Areas (31)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Nickishook
20 July 2018|
AnswerShow all 3 answers
Response from Computer0101 | Reviewed this property |
They do, however, if you drink it black no sweetener, it is awful. You will end up purchasing it from the coffee bar for $5 or $7 for Kona. No free refills. However, if you have a vehicle, just take the 2 minute drive or... More
0
Votes
travel4ever2world
19 July 2018|
AnswerShow all 6 answers
Response from Vicstur123 | Reviewed this property |
Yes small safe and under cabinet refrigerator
1
Vote
562hamster
18 July 2018|
AnswerShow all 5 answers
Response from rnakas808 | Reviewed this property |
Yes, go to the Hilton website for the resort.They have one you can download. I still have it loaded to my iPad for the next time we return!
2
Votes
Room Tips
"Try to get an ocean view"
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"Makai ocean view"
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"Get a tower closer to the center of the property"
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"We stayed in the Ocean Tower and they are doing some construction around the property. Some rooms are in need..."
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