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Hilton Waikoloa Village

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Hilton Waikoloa Village
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7,061 Reviews from our TripAdvisor Community

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Showing 6,410: English reviews
Reviewed yesterday NEW

I agree with others, avoid the ocean tower if you can, but the many pools and lagoon are really where you are spending your time on the property anyways. Check in took forever, even through the HHonors desk. All of the staff we encountered were quite friendly and helpfull. Plan to walk or not be in a hurry, the trams...

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Helpful?
Thank Sean F
Stockton, California
HOTEL’S FAVOURITE REVIEW
Reviewed 23 November 2016

This is the 4th time I have stayed at the Hilton Waikoloa and it won't be the last! I've been 3 times in the Ocean Towers and this last trip in the Palace (WOW!! 7th floor, ocean view...doesn't get much better than this! However, my goal is to stay in the Lagune Tower!!). Anyway, this is one of those incredible...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
8Thank Corie C
About Hotel's Favourite Review
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Aloha Corie C, We're absolutely delighted to hear that you had such a wonderful stay with us and that you enjoyed the new Palace Tower accommodations. You definitely will need to check out the Makai at Lagoon Tower experience on your next visit, too. It's terrific that you had a chance to explore the trails at the resort and that...

Morgan Hill, California
Reviewed yesterday NEWvia mobile

Check In... long lines HH line was longer and slower than regular line and the staff did nothing to resolve. Weird but ok. We finally get to an agent. We are all checked in and she says to us you are in the Palace Tower with a garden view. We inform her we reserved an ocean view. She proceeds to...

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Thank Webby1640
Reviewed yesterday NEWvia mobile

Great Location! Centrally located on the big Island. Less than 20 miles from Kona airport. Excellent service, easy access to the beach, golf courses and numerous outdoor activities. Very relaxing environment. 45 min drive to Mauna Kea and Mauna Loa mountains. 90 minute drive to Volcano National Park. Priceless views along any drive from the hotel.

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Thank Rexx1
Reviewed yesterday NEW

Last night I ordered a glass of Sonoma-Cutrer Chardonnay, and a glass of Edmeades zin from one of the best (most expensive) restaurants on site. Being from Sonoma County I'm quite familiar with both wines. I gotta tell you something is just not right - either they switched the bottle or both bottles had been open for weeks - worst...

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Thank Todd S
Lebanon, Oregon
Reviewed yesterday NEWvia mobile

We have visited this property before and unfortunately it has deteriorated some. One tram was down for days and for a while neither was running. The tiki-torches which ring the property have been tapped off so there is a single torch instead of a cluster of two or three (changes the ombiance) and some do not light. Boats were reliable...

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Thank Springer077
New Orleans, Louisiana
Reviewed yesterday NEWvia mobile

We just stayed here for 4 nights for a conference and it was a great place. The resort is really huge and they have a monorail and boat to get you around the entire place. The staff was really friendly and was there for us for whatever we needed. There is also a bus that goes around waikiloa village that...

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Thank RahulMD
Philadelphia, Pennsylvania
Reviewed yesterday NEW

This is an excellent hotel and I highly recommend it. The only reason it got 4 out of 5 stars is because of the cost. It's pricey but worth it. Our room was spectacular with gorgeous views. The lagoon is relaxing and the pools are amazing. The restaurants are a little on the high side so I recommend going off...

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1Thank stef9371
Sussex, Wisconsin
Reviewed yesterday NEW

The property is breath taking . The staff aims to please . My wife and daughters swam with the dolphins, it was a lifetime memory !! The girls loved paddle boarding and swimming in the lagoon, especially with the turtles . Dinner on the ocean maybe the best setting in the whole world .

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Thank fgkelbel
Reviewed 2 days ago NEWvia mobile

We love coming to this resort. The staff are so helpful and nice, especially Nicholas at the front desk!!! They take pride in keeping everything clean and beautiful. Everyone in our family has their favorite activity. From water slides, to snorkeling in the saltwater lagoon, to lounging in the hammocks! This is our go to place on the Big Island....

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Helpful?
Thank Randijones1
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Dear Randijones1, Thank you for your favorable review on your recent stay. We are happy that you all enjoyed your time at the resort. I'm glad that our team was helpful, especially Nicholas, and will share your message with them. We appreciate your loyalty and we look forward to welcoming you and your family again on your next visit to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hilton Waikoloa Village is located within the Waikoloa Beach Resort area on the sunny Kohala Coast on Hawaii's Big Island - just 18 miles from the Kona International Airport. It is a unique 62 acre oceanfront resort with trams and canal boats transporting you throughout the resort. Enjoy a serene snorkeling lagoon, interactive dolphin encounters, spectacular pools with waterslides, the Kohala Spa, exciting shopping and dining, and golf at one of two championship golf courses. ... more   less 

Additional Information about Hilton Waikoloa Village

Address: 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Price Range: RM1,128 - RM1,796 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Waikoloa Village 4*
Number of rooms: 1240
Reservation Options:
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Also Known As:
Hilton Waikoloa Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Waikoloa Hilton
Hilton Waikoloa Village Resort
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waikoloa Village staff and other travellers.
189 questions
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Questions? Get answers from Hilton Waikoloa Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Makai or lagoon tower if you can. Avoid Ocean tower or plan to be out and about and accept an aging room.”
 of 5 bubbles E4052YYseanf, 19 Jan 2017 | Read review
“get an ocean view well worth the upgrade”
 of 5 bubbles fgkelbel, 19 Jan 2017 | Read review
“Stay away from the jungle area. too much birds singing too early in the morning.”
 of 5 bubbles 824shellai, 17 Jan 2017 | Read review
“Avoid Ocean Tower like the plague unless you are into birds”
 of 5 bubbles jebett, 16 Jan 2017 | Read review
“If you want a view, ask. They are available”
 of 5 bubbles pcokfarm, 16 Jan 2017 | Read review
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