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We chose the Sheraton Kauai for a family and friends gathering of 19 people, ages 12 to 70+, including 7 teenagers. We could not have selected a better property on Kauai. Rooms are large, beds are comfy. We were able to easily fit a roll...More
I just returned home from a 5 night stay at the Sheraton. The location can't be beat. There are restaurants at the resort or many choices close by for when you get hungry. The beach was nice to use right at the hotel. The pool...More
Rave reviews for drinks and sushi at the Rum Fire Restaurant. Each sushi roll is a work of art and it is fun to sit at the bar and watch them being prepared. Taste sensations and extraordinary flavours including a roll with Kobe beef. Best...More
This well known and established property in the Poipu Beach area of Kauai, has been around for decades. It is set on a very picturesque location with lovely pools and pleasant beach. If you are staying in one of the beachside oceanfront buildings you will...More
Thank Daryl H
Response from SheratonKauaiManager, Manager at Sheraton Kauai ResortResponded 4 days ago
Aloha Daryl H,
Thank you for choosing Sheraton Kauai Resort and for taking the time to review your stay. Mahalo for calling attention to the resort's picturesque location, amenities and the Aloha Spirit of our on-site team. However, we are sorry for the aspects of...More
Staying here for 5 nights, SPG gold member @ Sheraton. This hotel is nicely situated and if you are in the beach front units, the view is amazing.
However if you are in buildings 3,4,5 the ones "Across the street" next to the parking lot...More
1 Thank yancantcook
Response from SheratonKauaiManager, Manager at Sheraton Kauai ResortResponded 5 days ago
Mahalo for being a loyal SPG Gold member and for choosing to join us at Sheraton Kauai Resort. We appreciate you highlighting our resort's great location and the view from our oceanfront rooms, however, we are sorry to hear that your experience overall...More
Response from Saulius U | Reviewed this property |
We would not have booked this trip had we been informed our room was located in the building across from main complex. Noise, dust, disruption, pool closed. We felt Sheraton and Vacation Club were obliged to inform guest... More
We would not have booked this trip had we been informed our room was located in the building across from main complex. Noise, dust, disruption, pool closed. We felt Sheraton and Vacation Club were obliged to inform guest of this massive remodel. None of their materials or information e-mails sent to us indicated this was the case. Had to engage in numerous and often unpleasant conversations with various on site management and Vacation Club Management. Received a few hundred dollars off and some SPG points. Ultimately had we been made aware of the on going construction we would not have booked package. If you can get a room in the main ocean front building you should be fine.
We just returned from a stay there in a deluxe ocean view and it was awesome! Rooms across the street (garden view) are definitely impacted by construction (can't believe they actually still have that wing open!), but the... More
We just returned from a stay there in a deluxe ocean view and it was awesome! Rooms across the street (garden view) are definitely impacted by construction (can't believe they actually still have that wing open!), but the complex on the ocean front was totally remodeled already and great. Couldn't hear any construction noise. And our room was brand new!!!