The customer service from the front desk, should you need any, was HORRIBLE! Also, the internet/wifi at the hotel does not work well at all. It is very poor quality. Also, I didn’t have hot water in the shower of my room.
HORRENDOUS customer service!!! And the wifi/internet works really bad at this property. The restaurant has also been closed for so long, I don’t know if they’ll ever reopen it. But worst of all, the customer service at this hotel is HORRIBLE!!!
Front desk employee did nothing to correct reservation. We paid for a partial ocean view and got something else. Front desk staff horrible. I would never recommend this place as it was our first time in Maui. Stay some where else
While it is a Days Inn, no frills, basic room, it is a great location right on the beach. Friendly staff too. We called to see if they would store our luggage prior to check in (so it wouldn’t be visible in our jeep while we drove the road to Hana). They accommodated us gladly. They provide nice beach towels as well.
If you do not mind the small size of the room, this is perhaps the best value for your money in Wailea-Kihei area. The Hotel is right on the beach. You walk out into the sand. Parking is free. The room has hand showers, microwave, fridge, etc. Location is very convenient, within striking distance of high-end restaurants, as well as not so high-end places.
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