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About
#5 of 25 resorts in Maui
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Situated on 40 oceanfront acres on Ka'anapali Beach, this AAA 4-Diamond award-winning resort is an authentic Hawaiian experience set in tropical paradise. Each of 810 renovated guestrooms, 31 suites, affords Hawaiian elegance with private lanais and panoramic views. Amenities include oceanfront spa, an athletic club, half-acre pool with waterfalls and slides, golf, and tennis. Activities include Drums of the Pacific Lu'au, Tour of the Stars rooftop stargazing, cultural lessons, water sports, shopping on property and nearby, and wildlife tours with penguins, flamingos and more. World-class dining at Japengo, 'Umalu, Swan Court and Son’z—emphasize using locally grown ingredients to provide unique cuisine to suit every palate.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Snorkelling
Aerobics
Entertainment staff
Evening entertainment
Waterslide
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family Resort
Languages Spoken
English, Spanish
Location
63Somewhat walkable
Grade: 63 out of 100
22Restaurantswithin 1 km
9Attractionswithin 1 km
200 Nohea Kai Drive, Lahaina, Maui, HI 96761-1985
Getting there
Car HireSee all Lahaina car hire
10357Reviews435Q+A100Room tips
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+1
Beautiful property right on the beach with amazing views, beautiful birds, penguins, koi, great restaurants and great service from a friendly staff. Room was nice and very clean. There was a huge pool, an additional kid pool with a water slide too.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Beach towels are provided so don’t bother packing any.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Management Team, General Manager at Hyatt Regency Maui Resort and Spa
Responded 1 week ago
We're delighted to hear that the beauty of our beachfront property, our diverse array of wildlife, and the array of dining options contributed to your wonderful stay. It's also great to know that our dedicated team made a positive impression and that you enjoyed our clean accommodations and the fun pool facilities. Mahalo for taking the time to share your experience, and we can't wait to welcome you back for another memorable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Booked a package through Costco… great price and value for an ocean front room with airfare, rental car, free breakfast buffet for 2 per day and a $250 dining credit included. Our family of 4 loved our week long stay at the Hyatt! I spent months researching resort reviews before selecting the Hyatt which seemed to have the most consistent positive reviews and most of our “must have” features when selecting a hotel. Here are some things we loved about this resort: 1. Two Queen beds. Most other hotels had doubles. 2. Fantastic storage space for 2 adults and two teenage girls. There was plenty of closet space as well as lots of drawers for us to completely unpack all of our luggage and hide the suitcases under the beds. This is unique feature for most standard rooms. It really helped us feel completely settled in and was so nice not to be tripping over 4 pieces of luggage in our rooms. 3. Great bathroom with lots of shelf’s to put away 3 girls makeup bags and toiletries. Lots of counter space and more storage under the sinks too. Mirror was well lit and we enjoyed that the shower and toilet were in a separate room so hubby could shower and not steam up our mirror! 4. The hotel grounds are beautiful and the pool is open 24hours and heated! Not super warm but nice enough that it was still refreshing in the heat and no goose bumps! Many other hotels do not heat their pools. The pool slide was fun. Pool service was always friendly. Sometimes we had a longer wait than ideal because they were busy but our servers were always friendly and pleasant. We rented a cabana one day and a day bed another day so we had zero pressure of coming down early to find chairs. The cabana day was awesome. Beautiful and relaxing view of the ocean. We even left a few times for a beach walk and a Lei making class. It was nice to come and go and have a home base to order food and drinks and nap in the shade. They do provide 4 extra lounge chairs you can pull around the side of the cabana if you want to get some sun as well. A couple other days we would come out early and grab a couple chairs without issue. If you came out later in the morning it would definitely be more challenging to find chairs but even on the days we came out in the afternoon, we always found something, even if it was further away from the pool. 5. We loved that you could walk to whalers village. About 15 min from Hyatt. We got sick of sweating so a couple times we just Uber’d over and that was quick and easy. My girls loved shopping there. We really enjoyed eating at Monkeypod and Hula grill. We also did the Sea Maui dinner cruise which takes off from there, so this was a very convenient location. 6. We enjoyed the convenience of the pool towel kiosks around our hotel. This was a super easy way to grab and dispose of our daily towels. Very efficient system! We also liked that they give you a wristband you wear that serve as a waterproof room key. 7. The staff were helpful and friendly and the hotel grounds were gorgeous. We would let our teens walk around on the resort together and always felt safe. We loved the birds and penguins and the girls loved having the shaved ice on site as well as the convenient gift shop for quick snacks. We loved the coffee place too. Sometimes there were long lines but they moved quickly. We often enjoyed some delicious pastries and specialty coffee on our room balcony in the morning. 8. Location is great. We could walk if we wanted to whalers village but on a couple days we took our rental car to Lahaina, to the Surfing Goat Farm in Upcountry, to the Costco food trucks, and Fleming Beach. 9. Great staff. Our bellman gave us a full tour of the property after we checked in. We loved getting the fresh Leis to wear. We were pleasantly surprised that they had left fresh flowers and a card on our beds to celebrate our 25th anniversary. Such a nice gesture many hotels don’t offer anymore. Other observations : 1. Yes the beach area is pretty narrow right in front of the hotel. A fact many other reviewers have already mentioned. But honestly, you can just walk 5-10 minutes to your right and find great beach spots very near our hotel. The beach front issue was not a dealbreaker for us, especially with all the other outstanding features the Hyatt offered. 2. We loved our ocean front room. The views were spectacular. We were on floor 15, which is actually the second floor of the hotel. We were in the center tower in the middle of the resort, directly over the pool and special event lawn area. Some have complained about the noise level from weddings, etc. We stayed 6 nights (Tuesday through Monday) and encountered this issue one night only. There was a corporate sales award event that was extremely loud … they had loud drums with dancers and lots of very loud speeches over the microphone. Even with our sliding door closed and the tv full volume we could hear it all like it was inside our room. It was actually pretty comical since the speeches we were listening too were almost cult level crazy but that’s besides the point! This would have been very annoying if it has gone on all night but fortunately they wrapped up around 10 pm which we thought was completely reasonable. The other wedding that happened our week was in the day time so other than seeing their beautiful set up below us, we weren’t affected at all. I would advise if you are super sensitive to noise and like to go to sleep early, ask for a room further away from all the action. For us it was a non issue. 3. Some have complained about the Buffet. The Costco package we got came with two breakfast buffet a day and if you didn’t use them, you lost them for the day. So our fam of 4 would rotate daily with 2 of us ordering off the menu instead. The buffet was fine. Nothing over the top great but not bad either. Kids liked the options. And yes, overpriced but welcome to everything in Maui. . But let me tell you, the items we got off the menu were fantastic. The eggs Benedict was great and the Kahulua pork hash was so delicious we ordered 3 times while we were there! Ranking of area places we ate from most loved to least : 1. Monkeypod 2 Hula grill 3. Down the Hatch 4. Umalu at hotel (loved the poke nachos and hurricane fries). Pasta and pizza were tasty too. 5. Japengo. (Just okay, not worth the money spent…. We’d go to monkey pod again instead) Sorry for the long review, but I appreciated and relied on other review for months while we were planning, I thought I should return the favor for anyone who likes details like I do, especially when it comes to the rooms! This was by far the most expensive family vacation we’ve ever taken. Costco was an excellent value and we compared the cost of buying each part separately and Costco will save hundreds if not thousands when you bundle airfare and rental car. Maui is outrageously expensive but we knew that when we were saving up for this experience. Whatever you think your “spending budget” is for food, drinks and activities, just double it! Lol. Having said all that, we had such a fun vacation and loved this resort. We would absolutely Recommend to families looking at staying at a resort.…
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Valet was quick and easy and only a little be more than the daily parking fee. It was worth it...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
112 Helpful votes
Helpful
Very nice resort fun wildlife vibe swans, parrots and penguins but our favorite was 'Umalu bar restaurant great drinks and good bar food. Andy was great but Rob is a riot you must sit in his section at least once when you visit. Mo was a great help getting to know the ropes at the front. We really enjoyed our stay and hope people go back to west Maui they need our support.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Management Team, General Manager at Hyatt Regency Maui Resort and Spa
Responded 1 week ago
Mahalo for sharing your experience! We're thrilled to hear you enjoyed the vibrant wildlife and your time at 'Umalu, along with the excellent service from Andy, Rob, and Mo. Your support is greatly appreciated, especially as West Maui continues to rebuild. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is a beautiful property. But there were a several issues that kept me from giving it 5 stars. The comforter on one of the beds was stained with some purple substance and the sheets on the other bed had blood stains. There was a hair tie in the bottom shelf of the night stand which indicated that it had not been cleaned. The toilet bowl also looked like it had not been cleaned. When I got up during the night to go to the bathroom, there was a cock roach on the bathroom floor. The pool was difficult to enter and exit became there was no stairway entrance. While at the pool, one of the pool staff members approached us and rudely chastised us because we had moved some of the pool chairs from one spot to another, even though it had been hours since we had moved them and there was nothing that indicated that the chairs could not be moved. The staff member was very embarrassing and disrespectful to us.…
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Management Team, General Manager at Hyatt Regency Maui Resort and Spa
Responded 2 weeks ago
Thank you for sharing your feedback about your stay. We would appreciate the opportunity to discuss these issues further and address your concerns directly. Please contact us at guestserviceoggrm@hyatt.com at your earliest convenience. We are committed to making things right and ensuring your next stay reflects the true aloha spirit of Hyatt Regency Maui.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
From the moment we arrived we felt welcomed. Staff at this resort are awesome. Valet, bell service and check in were outstanding. Very friendly and personable, we were impressed and felt warm and welcomed. Our room had been upgraded to ocean front and it was beautiful. I have stayed at this resort before. I gave it may be a 4 maybe 4.5 stars but this time it was all 5 star. Keep in mind, part of the pool was being renovated, and not all restaurants were open. But the places we did visit were outstanding.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Check with the hotel to find out what restaurants are open during your stay?
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Management Team, General Manager at Hyatt Regency Maui Resort and Spa
Responded 2 weeks ago
Aloha Joanna, mahalo for your glowing review and for choosing Hyatt Regency Maui again. We're delighted that our staff's warmth and the beauty of your oceanfront room made your stay exceptional. We eagerly await your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved this hotel. Great facilities and all the staff are fantastic. Breakfast was good with a lot of variety. But most of all every staff member is very friendly and welcoming. Loved our stay and can't wait to come back again. Thank you. Kind and helpful.
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Management Team, General Manager at Hyatt Regency Maui Resort and Spa
Responded 2 weeks ago
We're so grateful for your kind words and thrilled to hear that you had a lovely stay at our hotel. It's wonderful to know that our facilities met your expectations and that the variety at breakfast added to your experience. We eagerly look forward to welcoming you back for another memorable stay on Maui. Mahalo for choosing us and for your appreciation of our team's kindness and helpfulness.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is probably the best resort we’ve ever stayed at as a family. The staff were so welcoming, helpful, timely and organized. The facilities are dropdead gorgeous and I loved walking through the hotel with the nice breeze blowing through. We used extra points to get access to the club, which had a pretty good breakfast and dinner. Hands-down, though the best part was the pool and ocean proximity. What an amazing place. Magical. We checked out of the hotel a couple of days before the Lahaina fire. We wish for the best for all of the locals that we met. May you find comfort in your community as you adapt, adjust, rebuild and recover. Please remember to ground yourselves and practice your breathing exercises. They can help.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Management Team, General Manager at Hyatt Regency Maui Resort and Spa
Responded 2 weeks ago
Mahalo for sharing such a wonderful review! We're delighted to hear that your family had an exceptional stay with us. Aloha and take care.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family was actually on property during the tragic events on 8/8. I’m still trying to process this whole event. I’ve personally been through a wildfire at my own home in 2008 so this was a trigger for me. Our room was a suite in the Lahaina tower, 2 balconies with a unobstructed view so my family literally watched the entire thing unfold with so many emotions. We’ve brought our family to Maui for 9 summers, only missing 2020. Maui is my happy place and I was especially grateful to be on Maui this year. We weren’t supposed to come but somehow we made it happen. First of all, I would like to thank each and every staff member for doing their best under the circumstances. It was a 2 day nightmare but absolutely nothing compared to what the people of Maui are going through. Could things have gone differently, of course. Are there things to learn from this disaster, of course?! But as person who has been through this before I understand with more compassion than the average person. We were without power well before the fire broke out. 48 hours with no power, no hot water, no cell service, no pool, limited food. Many on Kaanapali had no idea of the magnitude of the event. We waited for 1 1/2 hours for food but I’m thankful that we were fed by the hotel. We had children of workers that were evacuated help serve us food! Thank you to all the staff for doing your best under the circumstances, our family appreciates all of you and our hearts go out to all of you. A big thank you to the club staff on the first day did their best to continue to serve the guests. Second day the club was closed, understandably. With communication compromised, I feel like even the staff wasn’t fully informed. I could go on forever about what happened but what I do know is that everyone was doing their best under the circumstances. Thank you! * photos added are prior to the disaster out of respect*…
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Response from Management Team, General Manager at Hyatt Regency Maui Resort and Spa
Responded 2 weeks ago
Aloha, thank you for taking the time to share your experience during such a challenging period. We are deeply grateful for your understanding and compassion under these extraordinary circumstances. Our team is committed to providing care and support, even in the most difficult of times, and it's a relief to know that we could be there for you and your family, especially given your personal history with such events. Your acknowledgment of our staff's hard work and dedication means a great deal to us. We appreciate your ongoing support and love for Maui. We look forward to welcoming you back for many more summers to come.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an excellent stay at the Hyatt Regency; we loved the location directly at the see and had a great ocean view; hearing the sound of the waves when going to bed and waking up gave that extra 'paradise feeling'! Both our children loved the resort and the swimming pool. We also stayed at the Andaz in Maui but preferred our stay at the Hyatt! We left Maui just before the disaster happened and our hearts are with all the people of Maui!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Management Team, General Manager at Hyatt Regency Maui Resort and Spa
Responded 2 weeks ago
Mahalo for sharing your positive experience at Hyatt Regency Maui! We're delighted to know that the ocean views and sounds added a special touch to your stay, creating that 'paradise feeling'. It's wonderful to hear that your children enjoyed the resort and swimming pool, and we're honored to have been your preferred choice. Your kind thoughts for the people of Maui during this difficult time are deeply appreciated. We look forward to welcoming you and your family back to our slice of paradise in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our time at the Hyatt Regency Maui! Fabulous property with gorgeous views! The pool with the ocean backdrop was beautiful and so serene. We hope the devastating wildfires did not impact Ka'anapali too much. Praying for Maui.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Management Team, General Manager at Hyatt Regency Maui Resort and Spa
Responded 2 weeks ago
Mahalo for your wonderful feedback and your thoughts for Maui during this challenging time. We're thrilled to hear that you enjoyed the beauty and serenity of our property, especially the pool with its stunning ocean backdrop. Your kind words and support are greatly appreciated, and we look forward to welcoming you back to Hyatt Regency Maui soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$734 - US$1,044 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency maui hotel lahaina, hyatt lahaina, hyatt regency maui resort spa, hyatt regency lahaina
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
810
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Claim Your ListingHYATT REGENCY MAUI RESORT AND SPA: UPDATED 2023 Reviews, Price Comparison and 6,704 Photos (Lahaina, HI) - Tripadvisor
Frequently Asked Questions about Hyatt Regency Maui Resort and Spa
Which popular attractions are close to Hyatt Regency Maui Resort and Spa?
Nearby attractions include Maui Escape Rooms (1.0 km), Whale Center of the Pacific (1.0 km), and Drums of the Pacific Lu'au (0.2 km).
What are some of the property amenities at Hyatt Regency Maui Resort and Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Maui Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Maui Resort and Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Regency Maui Resort and Spa?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Maui Resort and Spa?
Conveniently located restaurants include Island Vintage Coffee, Japengo, and Leilani's On The Beach.
Are there opportunities to exercise at Hyatt Regency Maui Resort and Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hyatt Regency Maui Resort and Spa have an airport shuttle?
Yes, Hyatt Regency Maui Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Regency Maui Resort and Spa have airport transportation?
Yes, Hyatt Regency Maui Resort and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Maui Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Maui Resort and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.