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Very disappointed. I'm here now at the Hyatt Regency Maui Resort and Spa. I'm on my 6th day of an 8 day stay. I checked in very late and was too tired to reguest a room change. This room is creepy. Dark stains on carpets...More
5 Thank deegalNYC
Wailea, United States
Reviewed 13 April 2016
Review collected in partnership with Hyatt Hotels
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Response from HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and SpaResponded 15 April 2016
The Good; comfortable spacious room, pleasant lobby seating area overlooking he ocean and Lanai and nice Fitness center overlooking ocean and Lanai.
The Bad; the southern most tower facing the mountains was treated to nightly Luau's 7 days a week so don't plan on a...More
2 Thank KellySGD
Response from HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and SpaResponded 14 April 2016
I appreciate you taking a moment of your time to provide us with your feedback. I am pleased that you found your room and the views to be great. I apologize for the noise level you experienced. Your feedback has been shared with our Management...More
We were here 20 years ago and it was classy...no more. The property is in need of a major facelift. The bathrooms look the same, dark and a bit dingy. The Swan Court where breakfast is served, reminded me of a school cafeteria. The buffet...More
Response from Hyatt M, Sales and Marketing Coordinator at Hyatt Regency Maui Resort and SpaResponded 14 April 2016
We appreciate your feedback of our guest rooms, and are very excited about our room enhancement program that is in the works! We are also happy to have our brand new sister property, Hyatt Residence Club, where our guests can share four more beautiful...More
We have been coming to this hotel every year for the past 5 years. Our kids love the pool and playing on the beach. Many of the staff are really friendly and recognize us and our kids especially the people at the pool. They continue...More
Response from HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and SpaResponded 13 April 2016
Thank you for taking the time to share your feedback from your stay at Hyatt Regency Maui Resort and Spa. I am glad the staff remembers you and your family each year and makes it special for your family. We look forward to...More
It is pricey but while there last week, they set up for a wedding between the Residence club pools and the beach. It looked like a fabulous location for a wedding with the ocean right behind the altar. Check with them on... More
It is pricey but while there last week, they set up for a wedding between the Residence club pools and the beach. It looked like a fabulous location for a wedding with the ocean right behind the altar. Check with them on pricing and weigh price vs location for you and potential guests