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Hyatt Regency Maui Resort and Spa

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#15 of 31 Hotels in Lahaina
Certificate of Excellence
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Hyatt Regency Maui Resort and Spa
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5,900 Reviews from our TripAdvisor Community

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Showing 5,623: English reviews
Portland, Michigan
Reviewed 25 April 2015

Room 1733 had mold on the shower wall all three days we were there. We were out the first two days, but they didn't come to the room until 4pm to "clean". She made the bed and took the towels. She left the complimentary bottles of water on top of the sideboard. She did not check the ice bucket and...

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Helpful?
Thank newfishes1
HyattGuestRelations, Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for the review. I appreciate you sharing your Hyatt experience. I will pass this information onto our management team. Best Regards, Thimothy C. – Guest Relations

Austin, Texas
Reviewed 24 April 2015

This felt a little carefree away from the center of town. I happen to like that and enjoyed the spa and treatments. We got a great deal including some spa treatments, and breakfast each morning. Wow, it was a feast. Not too far from other attractions, hiking, and exploring. This was my 3rd time on Maui over the years and...

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1Thank ReenTS
HyattGuestRelations, Hyatt Guest Services at Hyatt Regency Maui Resort and Spa, responded to this review

Thanks for sharing your recent experience at Hyatt Regency Maui. It’s great to hear you were able to get a great deal including breakfast and some spa services and you enjoyed both. It is nice to get away from the hustle and bustle and enjoy some quiet time, but still be able to enjoy some hiking and exploring as well....

Seattle
Reviewed 23 April 2015

The hotel lobby and grounds are beautifully impressive. There are a variety of restaurants to choose from and a very nice path along the beach that connects to other hotels and restaurants in the area. We reserved a room for two adults; two children with two beds. We were given a room with a king size bed and a sofa...

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1Thank hshah1
HyattGuestRelations, Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for the great feedback! The hotel grounds are one of kind, I agree. I will pass along the second part of you feedback to our management team. Best Regards, Thimothy C. – Guest Relations

St. Louis, MO
Reviewed 23 April 2015

We booked the Hyatt as part 2 of a 10 day stay, thinking it would be the nicer of the two hotels. That proved to be wrong as this Hyatt didn't meet expectations. First the pros--it's a nice hotel at the end of the Kaanapali strip which is good. The bath products are wonderful and the room is spacious and...

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Helpful?
Thank RickNStl
HyattGuestRelations, Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for your feedback. I appreciate you providing details of your Hyatt experience. I will send your feedback onto our management team. Best Regards, Thimothy C. – Guest Relations

Okotoks, Canada
Reviewed 22 April 2015

An extremely friendly staff at this hotel. The restaurants were also very top notch, offering a massive variety amongst the different dining venues. The rooms on the other hand were extremely sub par. Wallpaper is coming off of the walls, mold and mildew in the bathroom, furniture old and in poor condition. Pretty disappointing. I realize that the resort is...

Review collected in partnership with Hyatt Hotels
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1Thank John L
Hyatt M, Manager at Hyatt Regency Maui Resort and Spa, responded to this review

Aloha and thank you for submitting a review of our property. We are pleased that you enjoyed the friendly staff and the choices of restaurants in the resort. We are truly sorry that your room accommodations did not meet your expectations, and from your description, were not up to our standards. At your convenience, please Direct Message us with the...

Truckee, California
Reviewed 22 April 2015 via mobile

This is a great hotel if you want to be in a perfect spot close to many restaurants and shops as well as a beautiful hotel. Rooms are a bit old but still lovely. On ground animals such as penguins and parrots are awesome for kids including the daily feedings. On site Luau is great with the Old Lahina Luau...

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Helpful?
Thank TruckeeTroutTraveler
HyattGuestRelations, Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thanks for the great feedback! I to like how close all the main attractions are. I am thrilled you had a good time. I will pass along the noise issue to the management staff. Best Regards, Thimothy C. – Guest Relations

California
Reviewed 22 April 2015

This resort is not situated at the best part of Kaanapali Beach, but it's a short distance from beautiful Black Rock. Nice pools for both adults and kids, and really pretty grounds with exotic birds and a swan lagoon next to the breakfast buffet (which is excellent). It may not be the most elegant place on Maui, but it has...

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1Thank olive2eat
HyattGuestRelations, Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thanks for the wonderful feedback! I am glad you experienced our breakfast buffet. It is a great Hyatt experience you provided. Please come back soon. Best Regards, Thimothy C. – Guest Relations

Henderson, Nevada
Reviewed 22 April 2015 via mobile

This hotel stay was my worst ever! The room was old, smelled horrible, was dirty and had shards of broken glass in the carpet. The pool and beach area are beautiful. The bathroom had a rickety sliding door, no vanity space and smelled so strong of smoke and grunge. I have stayed in thousands of hotels and this is by...

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Helpful?
2Thank Yvonne M
Hyatt M, Manager at Hyatt Regency Maui Resort and Spa, responded to this review

Aloha and thank you for taking the time to review your stay with us. Mahalo for your kind words about our bartenders, welcome staff, and beautiful pool/beach areas. We apologize that the room accommodations were not up to our expectations, and from your description, were not up to our standards. If you could, please Direct Message us with the number...

Los Angeles, California
Reviewed 21 April 2015

Honestly, I am generally a Hyatt fan. I know what I'm getting when I book at a Hyatt, and this hotel was no different. Nice rooms, happy staff, well kept facilities. This hotel is no different. Why I am writing a review is because I absolutely loved the property! It's situated in Kaanapali beach, like many other hotels, but they...

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Helpful?
1Thank JeffHarris02
HyattGuestRelations, Hyatt Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for taking the time to share your positive comments regarding your recent stay at the Hyatt Regency Maui. It is always a pleasure to hear that you are a generally a Hyatt fan and you enjoy staying with us. Also, We are pleased to hear that you absolutely loved the property situated in Kaanapali beach. Your appreciation was...

Edmonton, Canada
Reviewed 21 April 2015

Pool and restaurants are great, hotel needs some updating though. For the price and the location I would expect the rooms to be a little more up to par. The absolute highlight is the pool, the kids had an amazing time and never got bored during our week long stay. Plenty of other kids to play with and the Oceanside...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Russell K
HyattGuestRelations, Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Thanks for the wonderful feedback! The pool and restaurants are so amazing and friendly. Thanks again for sharing your feedback. Best Regards, Thimothy C. – Guest Relations

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated on 40 oceanfront acres on Ka'anapali Beach, this AAA 4-Diamond award-winning resort is an authentic Hawaiian experience set in tropical paradise. Each of 806 guestrooms, including 31 renovated suites, affords Hawaiian elegance with private lanais and panoramic views. Amenities include oceanfront spa, 24-hour athletic club, half-acre pool with waterfalls and slides, golf, and tennis. Activities include Drums of the Pacific Lu'au, Tour of the Stars rooftop stargazing, cultural lessons, water sports, shopping on property and nearby, and wildlife tours with penguins, flamingos and more. World-class dining at Japengo, 'Umalu, Swan Court and Son’z—emphasize using locally grown ingredients to provide unique cuisine to suit every palate. ... more   less 

Additional Information about Hyatt Regency Maui Resort and Spa

Address: 200 Nohea Kai Drive, Kaanapali Beach Resort, Lahaina, Maui, HI 96761-1985
Region: United States > Hawaii > Maui > Lahaina
Price Range: RM1,515 - RM3,140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Maui Resort and Spa 4*
Number of rooms: 806
Reservation Options:
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Also Known As:
Hyatt Regency Maui Hotel Lahaina
Hyatt Lahaina
Hyatt Regency Maui Resort Spa
Hyatt Regency Lahaina
Hyatt Regency Maui Resort And Spa Lahaina, HI
Hotel Style:
#2 Business Hotel in Lahaina
#5 Top resorts Hotel in Lahaina
#7 Luxury Hotel in Lahaina
#11 Spa Hotel in Lahaina
#12 Family Hotel in Lahaina
#14 On the Beach Hotel in Lahaina
#15 Romantic Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Maui Resort and Spa staff and other travellers.
202 questions
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Questions? Get answers from Hyatt Regency Maui Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanview rooms are fantastic!”
 of 5 bubbles TravellingL_13, 25 Mar 2017 | Read review
“ask for Ocean view rooms or partial Ocean view rooms, both are excellent views.”
 of 5 bubbles mrpourreza, 24 Mar 2017 | Read review
“Get a room with a view of the ocean!”
 of 5 bubbles jessicamA8014FH, 21 Mar 2017 | Read review
“The rooms are rather old but a room with a view is the best.”
 of 5 bubbles stepheno232, 20 Mar 2017 | Read review
“Anything away from the elevators as the doors didn't seem to be to soundproof”
 of 5 bubbles Cndygrl91, 17 Mar 2017 | Read review
5 of 5