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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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#11 of 30 hotels in Lahaina
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Travellers' Choice
When you visit historic Lahaina, treat yourself to the hospitatlity of Hawaii's plantation era while enjoying all the comfort and convenience of the Best Western Pioneer Inn. Although the exterior faithfully preserves this historical hotel, inside and around the grounds, visitors will enjoy up to date accomodations and facilities. Guests are surrounded by constant reminders of Hawaii's special beauty and will find the Inn's staff as warm and hospitable as a gentle island tradewind.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Business Centre with Internet Access
Meeting rooms
Baggage storage
Street parking
Wifi
Outdoor pool
Restaurant
Complimentary Instant Coffee
Non-smoking hotel
Shops
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Refrigerator
Flatscreen TV
Complimentary toiletries
Private balcony
Safe
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Centrally Located
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Stay 2 Nights and Earn a $50 Best Western Gift Card!
Location
100Great for walkers
Grade: 100 out of 100
55Restaurantswithin 0.5 km
78Attractionswithin 0.5 km
658 Wharf St, Lahaina, Maui, HI 96761
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1227Reviews33Q+A100Room tips
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The only thing great about this hotel is the location. There is no elevator so plan on dragging your luggage up some stairs. You must park your car a couple of blocks away and hope it doesn’t rain. The staff was great but the hotel was run down. I felt that it was very expensive for what i got but you can’t beat the location.
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Review collected in partnership with Best Western
Date of stay: April 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favourite
We chose the Pioneer Inn for the beginning of our holiday in Maui. It’s an ideal location to catch the ferry to Lanai and boat trips around the islands. The staff are very welcoming and the reception a font of local knowledge and advice. Everything is walkable nearby and so we took an Uber from Maui Airport rather than have a hire car. However if you drive they do have parking available. The hotel has both a colonial history and look and our courtyard room overlooked the pool. The nearby beach was good and also safe (and relatively shallow) with many learning to body board on the gentle waves slightly further out. Hot breakfast at the hotel is served from 8am, though the menu might not suit all (it’s more an upmarket brunch offering). There are coffee and items to 'grab and go’ available earlier, especially useful if you are off exploring by ferry. The rooms were comfortable with ceiling fans and noisy old air-conditioners. They have Coffee making machines and fridges in the rooms along with hair dryer and ironing boards, but no room safes. However The Pioneer does have character (and a parrot called Alex in the courtyard) and it is an ideal place to base yourself in Lahaina. …
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Go for a courtyard room to avoid noise from the rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The staff are exceptionally caring and helpful. There is free parking (important value). We go a room with a great view of the harbor. The room was very clean with an updated bathroom. Careful... the rooms are upstairs with no elevator. Great location for the city activities.
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Review collected in partnership with Best Western
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Pioneer Inn is a fantastic place to stay in the historical heart of Maui. Don't expect the latest in flashy decor, but do expect a traditional lanai and a comfortable bed. The bathrooms have been updated as well.
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Review collected in partnership with Best Western
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This was a quirky hotel - we aren't sure whether to describe it as 'tired' or ' has character'! It was the first hotel built on Mauii, so is historic. There is an onsite restaurant but we didn't use it. Good things - friendly receptionist, we enjoyed meeting Alex the Parrot and Wuss Puss the tabby cat, lovely balcony which overlooked the street so you could watch the world go by, a nice courtyard where we sat and ate ice creams, excellent location on the harbour and very close to the whale watching boat trips, nice comfy bed Negative things - bizarrely there are chickens roaming around Lahaina and the cockerels woke us up at 4am the first morning crowing loudly, the air conditioning was noisy, you had to ask to have the room serviced, we were on the first floor but there was no lift so we had to carry out bags to the room, there is car parking but it is a 2 minute walk from the hotel and it is a public car park that you get a voucher for…
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Date of stay: April 2023Trip type: Travelled as a couple
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed at the Pioneer Inn 6 years ago and had planned to stay again in 2020 but had to cancel due to the Pandemic. This time we stayed 5 nights and were in a room facing the Banyan Tree Park which we had requested. The room has a verandah with a table and 2 Adirondack rocking chairs. The room was just the right size for my husband and I, the bed was very comfortable, there was a fan over the bed as well as A/C. We mostly used the fan. The staff members Mark, Samantha, and Kiely were the best! They were so helpful and always said if we had any questions or problems to let them know. Our fan broke near the end of our stay, and Mark had an electrician come in the next day and replace it with a new one. We were amazed that this was done so quickly. They really know how to take care of their guests! …
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This is an old building, but holds old building charm. It is near the water, and all of the touristy town is walkable. Our room had a second story patio that overlooked the pool, and was open to a very nice courtyard. My wife and I are early risers, so we liked the morning chatter of chickens and birds. One bird, Alex, an African Grey tropical bird was the morning star. He talks, whistles, and eats bacon and eggs. He is cared for by the staff, and the staff member we met that was very delightful as well as helpful was Kiley. My wife and I would go back to the Pioneer anytime.
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Review collected in partnership with Best Western
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Becky Lennon, Owner at Best Western Pioneer Inn
Responded 2 weeks ago
Thank you so much for choosing to stay with us. Hope to see you again when you vacation in Maui.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Right opposite the bustling harbour and Banyan Tree Park and close to Front Street.Easy access to such an interesting historical town. The Inn met all our needs. Helpful staff with cudos to Samantha and Mark.
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Review collected in partnership with Best Western
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Right in the heart of Lahaina. We had an interior courtyard side room for which we were grateful as it was much quieter than rooms facing the public courtyard or Main Street… but if you like people watching or hanging out and kibitzing with outsiders then go for an exterior room. But we like it quiet so we were happy. There is a room air conditioner… prior reviews said they are noisy but no noisier than a regular window air conditioner. It is a unit up above the window so it doesn’t black your views. That way you can also turn it off and enjoy the breezes. The lanai overlooking the inside courtyard was nice in the morning for tea or evening for relaxing. The staff were really friendly and helpful. When we asked where to rent beach chairs they said they had a pair left behind , and a cooler, which they let us borrow and that was a real cost saver because we could then pack our drinks and a lunch for our outings. But it’s not like there were a bunch to borrow… just 2 chairs… so don’t count on it, but we were lucky enough to borrow them on our stay. The bed was very comfortable. The local roosters do crow … starting early… but we enjoyed it. If your room in interior courtyard you will also enjoy the litany of songs from Alex the parrot/macaw (not sure what he was) but we did not find this bothersome. We sort of liked hearing his Andy Griffith tune and his little run through of musical phrases. We did not use the pool but other people did… it’s not overly large… but big enough for a small group to enjoy. It was clean. The whole hotel did a good job of being clean and what you expect from Best Western. We always enjoy when we stay BW and have never had a bad experience. The banyan tree next door is amazing. The restaurant is expensive but the food was good. We had breakfast… once… food was delicious but we needed to find a few more budget conscious options for our other days. Being right near a bunch of restaurants and shops was handy. Being right in the wharf area made it really convenient to catch 2 of the adventures we had planned which departed from there. They provide a window tag for complimentary parking in a nearby lot. We would definitely stay there again.…
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If you like to people watch get an exterior room if you like it quiet get an interior. Courtyard...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Mark at the front desk was FANTASTIC. if you’ve never visited Maui, or are a repeat visitor and never stayed at this hotel you need to. Mark was very friendly and patient with all of my questions. He gave so many tips and tricks for what I wanted to see and do. 20+ years with this location. The beds are so comfy! You’re right there with everything going on so there’s music at night across the street but things seem to close early. They have a resident African grey who is just a doll.
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Review collected in partnership with Best Western
Date of stay: May 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$384 - US$406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western pioneer hotel lahaina, best western lahaina, lahaina best western
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
34
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Claim Your ListingBEST WESTERN PIONEER INN: UPDATED 2023 Hotel Reviews, Price Comparison and 871 Photos (Lahaina, HI) - Tripadvisor
Frequently Asked Questions about Best Western Pioneer Inn
Which popular attractions are close to Best Western Pioneer Inn?
Nearby attractions include Maria Lanakila Catholic Church (0.4 km), Lahaina Banyan Court Park (0.2 km), and Lahaina Harbor (0.2 km).
What are some of the property amenities at Best Western Pioneer Inn?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Pioneer Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Pioneer Inn?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Best Western Pioneer Inn?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Best Western Pioneer Inn?
Conveniently located restaurants include Lahaina Grill, BanyanTreats, and Ululani's Hawaiian Shave Ice.
Are there opportunities to exercise at Best Western Pioneer Inn?
Yes, guests have access to a pool during their stay.
Does Best Western Pioneer Inn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Pioneer Inn?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Best Western Pioneer Inn?
Many travellers enjoy visiting Old Lahaina Courthouse (0.9 km), Lahaina Jodo Mission (1.5 km), and Wo Hing Temple Museum (0.5 km).
Does Best Western Pioneer Inn have any great views?
Yes, guests often enjoy the harbour view available here.