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Sheraton Maui Resort & Spa

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Traveller (3638)
Room & Suite (1542)
Pool & Beach (792)
Overview
  • Excellent44%
  • Very good34%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“the cliff”(312 reviews)
“black rock”(1,569 reviews)
“the mai tai bar”(61 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
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Rooms
7 Sep8 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,677)
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4,403 results
Traveller rating
1,866
1,491
610
251
185
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LanguageEnglish
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1,866
1,491
610
251
185
Show reviews that mention
All reviewsthe cliffblack rockthe mai tai barwhalers villageour honeymoonocean frontresort feekaanapali beachbreakfast buffetan upgradestayed in buildingsea turtlespublic beachhula grillan ocean view roomper dayother resorts
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1 - 5 of 4,403 reviews
Reviewed 2 days ago via mobile

My only disappointment was on my birthday I wanted Steak n Lobster. The fancy restaurant there was hibachi and booked. They would not prepare and let me take it to my room. Had to leave resort to get it.

Thank kconover1161
Reviewed 3 days ago via mobile

After much deliberation, we decided on the Sheraton. Based on location, within walking distance of Whaler’s Village (shops and dining), activities snorkeling and swimming at the hotel pool. We also took the shuttle onto Front Street for a day. The hotel is huge. We got...More

1  Thank Robin U
Reviewed 3 days ago

The hotel has a lot of amenities and beautiful views. But everything cost a lot and must be paid for or charged to the room. The staff at the hotel is very helpful and knowledgable about the Maui area. The Ocean view room is very...More

Thank Joseph M
Reviewed 3 days ago via mobile

My wife and kids as I did a wedding vow renewal ceremony at the Sheraton and it was very well done. Kaanapali point on the campus was a perfect location to watch the sunset after the ceremony. The wedding planning agency the Sheraton is using...More

Thank MikeVDE27
Reviewed 5 days ago

Pros Great location for snorkeling and jumping off black rock Close to Whaler's Village Cons Poor service at pool, pool bars, and restaurants Limited lounge chair availability Our family, two girls who love the water, went with another family for our last summer vacation. We...More

1  Thank cuteesq
Response from GuestExperienceTeam, Guest Relations Manager at Sheraton Maui Resort & SpaResponded 3 days ago

Aloha cuteesq, Mahalo for taking the time to share your experience with us. We sincerely apologize for the inconveniences that you encountered with the service you received from our outlets, and are regretful that this impacted your stay with us. We are happy to hear...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$282 - US$784 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lahaina
#8 Luxury Hotel in Lahaina
#13 Spa Hotel in Lahaina
#13 Top resorts Hotel in Lahaina
#17 Family Hotel in Lahaina
#21 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$282 - US$784 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lahaina
#8 Luxury Hotel in Lahaina
#13 Spa Hotel in Lahaina
#13 Top resorts Hotel in Lahaina
#17 Family Hotel in Lahaina
#21 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3638)
Room & Suite (1542)
Pool & Beach (792)
Dining (269)
Business Centre & Event Rooms (66)
Amenities (29)
Family and Play Areas (13)
Questions & Answers
Ask a question
Peru201193
12 August 2018|
AnswerShow all 3 answers
Response from hoffr02 | Reviewed this property |
Yes. Call the pool and ask for KeKe.
1
Vote
Peru201193
11 August 2018|
AnswerShow all 4 answers
Response from joeybear13 | Reviewed this property |
YES! You want Building Six!
1
Vote
lujen
8 August 2018|
AnswerShow all 7 answers
Response from Oliver W | Reviewed this property |
Haleakalā definitely is a must-see, but you don’t have to do the hotel tour they might charge extra. Much easier to get a rental car and do the drive yourself. Park entry is 25$ and for the sunrise when driving up there... More
2
Votes
Room Tips
"The hotel is big, so if you are planning on going to the pool and black rock a lower floor near the north..."
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"Any ocean view or partial view is fantastic"
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"The ocean front rooms on black rock are awesome."
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"Ask about upgrade availability on check-in"
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