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Sheraton Maui Resort & Spa

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#21 of 31 Hotels in Lahaina
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Sheraton Maui Resort & Spa
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4,107 Reviews from our TripAdvisor Community

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Showing 3,867: English reviews
Illinois
Reviewed yesterday NEW

This was our second stay at the Sheraton Maui. We got a great price on a Deluxe ocean Front room. The view was wonderful and it was nice to have the parking lot at the top of the rock so we didn't always have to go through the main lobby (it was SO far away). It was a bit of...

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Helpful?
Thank ItsDickers
Milwaukee, Wisconsin
Reviewed 2 days ago NEW

Had a great stay at the Sheraton Maui in November 2016. The grounds were exceptional and my room was wonderful and had an awesome view. I was in Building 4 with an oceanview room. It was a little bit of a hike to get to the room, but I didn't mind. It was very close to the access to the...

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1Thank stjohnlover70
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha stjohnlover70, Thank you for taking the time to share your experience. It's great to hear you enjoyed your stay in November, and that you found our staff and management team to be friendly and helpful. We look forward to welcoming you back for your next Maui vacation. Warmest Aloha, Guest Experience Team

Hurst, Texas
Reviewed 2 days ago NEWvia mobile

Our wonderful travel agent Mindy Sly at Beach Bum Vacations did an amazing job setting us up on our Christmas Hawaiian vacation. Even though we were late booking, she was able to make our trip so memorable. The Sheraton has beautiful grounds. Love the amazing views, the sculptured lawns and great food. The beach was great with plenty of room...

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12Thank jcjeffery
Las Vegas, Nevada
Reviewed 2 days ago NEWvia mobile

Upon checking we were asked if we wanted an upgrade, for a fee of course even though we were Sheraton members. We should have taken it. Looking out of the door to our room were exposed pipes and a stone wall surrounded by dirt. There were no plants or flowers along the hall, only dirt and dark stone. It was...

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Helpful?
Thank chele533
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha chele533, Mahalo for taking the time to share your experience. We are sorry to hear about the inconveniences you experienced and that your view wasn't as expected. We appreciate you sharing your valuable feedback and will review it with our management team. We look forward to the opportunity to welcome you back again in the future and provide a...

Dartmouth
Reviewed 2 days ago NEW

I worked my business to earn a trip to Maui for free and it was amazing--we were secluded and had the perfect location to enjoy Ka'anapali beach to the fullest. I snorkelled with my own gear each day but they offer rentals for a great rate and you don't have to go far to see schools of tang and other...

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Thank Kerri M
Long Island, New York
Reviewed 2 days ago NEW

We were quite happy with Sheraton, while not perfect we enjoyed our stay and would recommend it. Property/Location: Loved the open air lobby. Check in was easy and friendly. The property is lovely and the location is good. We saw rainbows everyday! It is situated right on a great beach… Ka’anapali, and near many restaurants, walk in medical services, and...

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Thank havesuitcase153
Great Falls, Virginia
Reviewed 2 days ago NEW

We breezed into this beautiful resort the day after Christmas and the lobby was decorated in an exciting brand of Hawaiian-themed seasonal trappings. The resort is flat out beautiful and while the geography is a little convoluted, it's a peaceful bookend to Maui's most popular beach. The hotel does give the impression of being a little older in terms of...

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Thank Tobinanthony
Montreal, Canada
Reviewed 2 days ago NEW

After reading all the reviews, I was a bit leery about the negative comments so I asked for a room at the hotel section and not in building 4, 5 or 6. The room was great, very comfy, updated and reminded me of the Westin's I have stayed in. My only complaints were that I requested a room away from...

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Thank Beachgrl1010
Laguna Beach, California
Reviewed 2 days ago NEW

We stayed two nights at the hotel after staying at another property in the area. Our room was great, two balconies overlooking the resort and ocean including the black rock. The property has several bars and restaurants. The pool wanders around like a stream and the beach is the best. We have stayed several times and will again.

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Thank RDK12345
Reviewed 3 days ago NEW

What a lovely resort. We booked a resort view room with two double beds to accommodate our 17 year old daughter. Room was a little older although very spacious and clean. We were placed in a room with a small ocean view, facing the resort and pool with a lovely balcony where we enjoyed afternoon snacks and drinks. Such a...

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Thank Stacey A

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Region: United States > Hawaii > Maui > Lahaina
Price Range: RM1,793 - RM2,887 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Number of rooms: 508
Reservation Options:
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Also Known As:
Sheraton Maui Resort And Spa
Sheraton Maui Hotel Lahaina
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina, HI
Hotel Style:
#1 Business Hotel in Lahaina
#6 Luxury Hotel in Lahaina
#10 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#18 Family Hotel in Lahaina
#19 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Maui Resort & Spa staff and other travellers.
67 questions
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4 months ago

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Questions? Get answers from Sheraton Maui Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Ocean Front is a killer view with a larger room but a long trip to the pool & beach”
 of 5 bubbles ItsDickers, 18 Jan 2017 | Read review
“Rooms with a vista view are far from the beach and amenities but some may choose that as the beach is public and gets crowded after 10am. 4”
 of 5 bubbles 603kerrim, 17 Jan 2017 | Read review
“Spend a little more if you able to get a room that is larger and closer to the ocean.”
 of 5 bubbles Tobinanthony, 17 Jan 2017 | Read review
“If you don't want to pay for an oceanview, ask for a higher floor with a view of the golf course.”
  • View from the first room with the
  • View from the room after we were persistent about a room change
 of 5 bubbles Beachgrl1010, 17 Jan 2017 | Read review
“rooms in building 4 overlook the entire resort”
 of 5 bubbles RDK12345, 17 Jan 2017 | Read review
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