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Montage Kapalua Bay

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Traveller (540)
Room & Suite (620)
Pool & Beach (281)
Overview
  • Excellent88%
  • Very good7%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (576)
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565 results
Traveller rating
489
42
23
5
6
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489
42
23
5
6
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All reviewspacific dream photographycane canoefour seasonsbeach crewcanoe restaurantbedroom residencepremier ocean viewthe ritz carltonhalf bathfull kitcheninfinity poolthree bedroompool staffmoment you arrivecoastal trailin room diningpersonal concierge
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1 - 5 of 565 reviews
Reviewed 3 weeks ago

The Montage rooms are spectacular. We enjoyed a spacious one bedroom with a beautiful living room/ kitchen and stunning, wrap around balcony - what you'd expect for $1500 a night. Unfortunately, most other hotel services/ amenities aren't 5 star. 1) the beach is very average...More

9  Thank Walter M
Response from MontageKapaluaBay, Manager at Montage Kapalua BayResponded 3 weeks ago

Aloha Walter, Thank you for taking the time to share your valuable feedback on TripAdvisor. Rest assured that your experience is important and that your comments have been shared with our team. Please note that in maintaining the natural beauty and landscape of the public...More

Reviewed 4 weeks ago

What can I say? We wanted to take the trip of a lifetime and The Montage was HUGE in making that happen. Our experience was truly flawless! We arrived to warm Hawaiian greetings with leis and a quick tour of the property. The accommodations were...More

2  Thank Andrea B
Response from MontageKapaluaBay, Manager at Montage Kapalua BayResponded 3 weeks ago

Aloha Andrea, Happy anniversary! Thank you for your generous review. Providing exemplary service and lifelong memories to our guests is important to us. Therefore, we are delighted to know you personally experienced all this and more here at Montage Kapalua Bay. We hope Anna and...More

Reviewed 14 July 2018 via mobile

Wow, wow, wow! Having never stayed at a Montage Resort we really were coming in blind. The pictures looked spectacular but we all know that doesn’t always tell you the reality of the property. In this case the pictures didn’t do the resort justice. This...More

4  Thank Mike V
Response from MontageKapaluaBay, Manager at Montage Kapalua BayResponded 3 weeks ago

Aloha Mike, Mahalo for sharing your experience with us on TripAdvisor. We appreciate your kind words and valuable feedback. We have shared your generous comments with Ayami and her team, housekeeping, in-residence dining, valet and Cane & Canoe. Please allow us to welcome you and...More

Reviewed 12 July 2018 via mobile

We loved everything about this resort! It’s gorgeous in a quiet part of Maui. Everyone working at the resort greeted us by name. The accommodations were beautiful and we loved the huge patio overlooking the ocean. The only reason I did not give this resort...More

5  Thank Valerie T
Response from MontageKapaluaBay, Manager at Montage Kapalua BayResponded 3 weeks ago

Aloha Valerie, Thank you for your review and for choosing Montage Kapalua Bay. Kindly allow us to connect with you personally regarding your experience. Providing excellent service is our priority. Feel free to reach me at afreda@montagehotels.com. Mahalo, Anthony Freda Resort Manager

Reviewed 11 July 2018

Not a lot to do at this location. Rooms are very nice. Beach and pool is it. Kids club was awesome. Kids loved it. The biggest downside is you have to drive everywhere and they only have one restaurant in the evening....which when hotel is...More

1  Thank debido
Response from MontageKapaluaBay, Manager at Montage Kapalua BayResponded 3 weeks ago

Aloha Debido, Thank you for sharing your experience on TripAdvisor. As your stay is important to us, your comments have been shared with our team. Upon your return, we hope you will take advantage of the Kapalua Resort Shuttle and personal concierge who will assist...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Wheelchair Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$877 - US$2,846 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Lahaina
#1 Luxury Hotel in Lahaina
#1 Spa Hotel in Lahaina
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$877 - US$2,846 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Lahaina
#1 Luxury Hotel in Lahaina
#1 Spa Hotel in Lahaina
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (540)
Room & Suite (620)
Pool & Beach (281)
Dining (160)
Amenities (117)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ian P
20 April 2018|
AnswerShow all 2 answers
Response from Marc K | Reviewed this property |
Not sure but unlikely (given its such a high end resort)
0
Votes
Ian P
20 April 2018|
AnswerShow all 3 answers
Response from Sccrmom3 | Reviewed this property |
If they are with not problem .
0
Votes
TravelGalUNC
10 March 2018|
AnswerShow all 4 answers
Response from tripqueen1999 | Reviewed this property |
I love Costco.... but have found that upon comparing apples to apples in trip packages, they really aren’t much less expensive overall. My experience of course.
0
Votes
Room Tips
"Top floors have best views."
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"They're all awesome. Great, Amazing and Fantastic."
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"ocean view if you can swing it is the best"
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"Building 5 on the 3rd floor or above is the best location"
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