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Napili Shores

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#18 of 31 Hotels in Lahaina
Certificate of Excellence
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641 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Redding, California
Reviewed 31 August 2016

No air, no breeze...could have been different on other side of complex......maintenance poor...asked several times for help with malfunctioning equipment person came quickly however said he would return, but never did. .over priced for what u get. Will not be staying there again.

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3Thank Ski W
Norman R, General Manager at Napili Shores, responded to this review

Aloha Ski, thank you for taking the time to write a review. I will address your maintenance concerns and apologize for your dissatisfaction. Please visit us again on your next trip to Maui. Mahalo, Norm Runyan, General Manager

Reviewed 31 August 2016

We have stayed at Napili Shores twice (with our 2 young kids) and both times we rented a second story, one-bedroom unit. It is a very beautiful, well-kept resort that seems to cater to all ages with or without kids. It is not a posh, hoity-toity place and we really like that...it feels relaxed and comfortable. We love the 2...

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Helpful?
Thank Melissaloscutoff
Norman R, General Manager at Napili Shores, responded to this review

Aloha Melissa, thank you for taking the time to submit a review on Napili Shores. We are very pleased you enjoyed your stay and appreciated the quite of Napili Bay and the wonderful Beach we have here. Please visit us again soon! Mahalo, Norm Runyan General Manager

Stuttgart, Germany
Reviewed 28 August 2016

We stayed three persons in a family suite with separate bedroom. There´s a complete kitchen and a spacious balcony on which we had breakfast each morning. The premise is well maintained and very proper. Pool and hot tub are clean and in good condition. Safe in the room, parking, towels free of charge. Very friendly personel. Beach rentals next to...

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1Thank Ollie S
Norman R, General Manager at Napili Shores, responded to this review

Aloha Ollie, thank you for taking the time to submit a review on Napili Shores. We are very pleased you enjoyed your stay and appreciated the quite of Napili Bay and the wonderful Beach we have here. Please visit us again soon! Mahalo, Norm Runyan General Manager

TX
Reviewed 24 August 2016 via mobile

We stayed at Mahana at Kaanpali which the beach is very rocky and strong current and we just happened to talk to local guy who works at this property. His recommendation was to go to Napili shore, white sand beach, not too strong current. We decided to try .. Why not. Tip is that try to get there before 11...

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Helpful?
Thank Warima M
Norman R, General Manager at Napili Shores, responded to this review

Aloha, Thank your for visiting Napili Beach... please visit us again soon. Mahalo Norm Runyan, General Manager

Powder Springs, Georgia
Reviewed 21 August 2016

My daughter and I recently vacationed in Maui and stayed at Napili Shores. Everything advertised in the vacation listing about this place is absolutely correct. The condos are new refurbished, clean and comfortable and only steps away from the beach. We stayed in an ocean front unit with stunning views. The staff is wonderfully welcoming, professional and helpful. Kimmy at...

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Helpful?
Thank Linda S
Norman R, General Manager at Napili Shores, responded to this review

Aloha Linda, thank you for taking the time to submit a review on Napili Shores. We are very pleased you enjoyed your stay and appreciated the quite of Napili Bay and the wonderful Beach we have here. Please visit us again soon! Mahalo, Norm Runyan General Manager

Reviewed 12 August 2016 via mobile

The staff was very friendly. It was my first time visiting the island and they were very helpful about giving information about the hotel and things to do in the area. I was a little worried about the hotel having no AC, specially since we had a garden view room. My worries were not warranted. The breeze flows right through...

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Helpful?
Thank Michael V
Norman R, General Manager at Napili Shores, responded to this review

Aloha Michael V, thank you for taking the time to submit a review on Napili Shores. We are very pleased you enjoyed your stay and appreciated the quite of Napili Bay and the wonderful Beach we have here. Please visit us again soon! Mahalo, Norm Runyan General Manager

San Jose, California
Reviewed 1 August 2016

The hotel is at a very good location with the beach few steps away. We booked the ocean front room which had beautiful views of the ocean & landscaping. The rooms don't have A/C, but that wasn't a big issue as the room gets nice breeze from the ocean. Room cleaning is done once in 2-3 days & even in...

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Helpful?
Thank Sribha
Norman R, Manager at Napili Shores, responded to this review

Aloha Sribha, thank you for taking the time to write a review on Napili Shores. We are pleased you enjoyed your stay but we are also concerned about the lack of WIFI. Occasionally the weather interrupts our service and we apologize for that. We look forward to seeing you on your next visit to Maui! Mahalo, Norm Runyan, General Manager

Lowell, Massachusetts
Reviewed 30 July 2016 via mobile

We just stayed at Napili shores.. Great little resort with 2 pools and great landscaping! Laundry on site was really helpful for us! Try out the gazebo! Line started at 615AM for breakfast! But you can order from your room and pick up! Down side, no AC ... We ended up upgrading to oceanfront for a better breeze and also...

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Helpful?
2Thank kerri9888
Norman R, General Manager at Napili Shores, responded to this review

Aloha Kerri, We are very pleased you enjoyed your stay with us, I will pass along your comments to the staff! Please come see us again, Mahalo! Norm Runyan, General Manager

Tacoma, Washington
Reviewed 23 July 2016

Have stayed here multiple time. We love the beach on the one side and what we call turtle bay on the other for snorkeling. What is really nice about Napili overall is that it is on the far northwest edge past all of the other bigger tourist spots and resorts. This makes the area a lot more quiet and feels...

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Helpful?
Thank mcgahanjj
Norman R, General Manager at Napili Shores, responded to this review

Aloha Mcgahanjj, thank you for taking the time to submit a review on Napili Shores. We are very pleased you enjoyed your stay and appreciated the quite of Napili Bay and the wonderful Beach we have here. Please visit us again soon! Mahalo, Norm Runyan General Manager

california
Reviewed 13 July 2016 via mobile

This is truly one of the best values on Maui. This property is steps away from Napili Beach ( best swimming beach on Maui in summer). In winter, the whales swim by. Great full kitchen, amazing wifi, 2 great pools. Relaxed family atmosphere. This is " real" Hawaii- to me preferable over highrise resorts. We requested a ground floor, 1...

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Helpful?
1Thank cbricknell
Norman R, General Manager at Napili Shores, responded to this review

Aloha Cbricknell, we are very pleased you enjoyed your stay with us, I will pass along your comments to the staff! We look forward to seeing you on your next visit to Maui, Please come see us again, Mahalo! Norm Runyan, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
  • Business Centre with Internet Access
  • Concierge
  • Babysitting

Additional Information about Napili Shores

Address: 5315 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-9096 (Formerly Outrigger Napili Shores)
Region: United States > Hawaii > Maui > Lahaina
Price Range: RM831 - RM1,698 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Napili Shores 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Outrigger Napili Shores Hotel Lahaina
Outrigger Hotel Lahaina
Outrigger Hotel Napili Shores
Outrigger Lahaina
Lahaina Outrigger
Napili Shores Maui/Lahaina, HI
Hotel Style:
#16 Romantic Hotel in Lahaina
#21 Family Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Napili Shores staff and other travellers.
18 questions
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Questions? Get answers from Napili Shores staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on the lower level and could not hear any noise from the top level and you would be able to see the ocean from most rooms”
 of 5 bubbles Auzziegirl70, 27 Nov 2016 | Read review
“No elevators”
 of 5 bubbles AnacortesRobert, 27 Nov 2016 | Read review
“Waterfront rooms are great but can be a little loud with the waves crashing.”
 of 5 bubbles NancyP771, 22 Nov 2016 | Read review
“Ocean front is the best because of the views and the breezes since there is no AC. I would not recommend the summer months”
  • Feb. sunset
  • Feb. dusk
 of 5 bubbles Rick126, 17 Nov 2016 | Read review
“I hear ocean view may have more breeze. Ground floor has easy access to pool etc but less private”
 of 5 bubbles Macm63, 1 Sep 2016 | Read review
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