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Embassy Suites by Hilton Oahu Kapolei

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Traveller (34)
Room & Suite (29)
Dining (15)
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Overview
  • Excellent69%
  • Very good19%
  • Average7%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Oahu Kapolei
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Oahu Kapolei
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (102)
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66
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8
5
1
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LanguageEnglish
66
19
8
5
1
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All reviewscomplimentary breakfastevening receptionnewer hotelmade to order omeletssoccer tournamentroom dividerusb portsportuguese sausageomelette stationnorth shore beachesshort drivepool and hot tubbeautiful hotelfresh pineapplewest sidesliding doorseparate bedroom
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1 - 5 of 99 reviews
Reviewed 5 days ago

Excellent wait staff; clean rooms, great experience. Hotel is near a park and amazing local restaurants. Breakfast is amazing with the best omelette chef around. Local flavor and excellent service. My 5th stay and would stay again.More

Review collected in partnership with Embassy Suites Hotels
Thank fjebod756470
Response from Reid K, Front Office Manager at Embassy Suites by Hilton Oahu KapoleiResponded yesterday

Aloha fjebod756470, Mahalo for always choosing the Embassy Suites Kapolei and we are so thrilled to have had the opportunity to host you for the 5th time. Our Embassy Suites Kapolei Ohana truly makes every effort to provide our guest with true Aloha hospitality and...More

Hotel's Favourite
A TripAdvisor Member
509
Reviewed 2 February 2018 via mobile

We decided to stay over in this area due to the proximity of my wife’s work. Less traffic, no crowds and a friendly staff. New, clean and well designed property. You would have to think long and hard to try to come up with anything...More

1  Thank A TripAdvisor Member
Response from Reid Y, General Manager at Embassy Suites by Hilton Oahu KapoleiResponded 4 February 2018

Aloha, Yes, having to drive through H-1 traffic can be a horrific ordeal. I'm glad that you were able to enjoy your stay with us. I'm especially pleased that our staff were friendly and that you were able to relax and unwind while staying here....More

Reviewed 5 days ago

We are a local family from Hawaii and had a great time here. Great value. Immaculately clean, enjoyed the pool with waterfall, complimentary breakfast buffet which was plentiful, very relaxing. Would recommend to anyone for a weekend getaway and more! Next to New mall Kamakana...More

Review collected in partnership with Embassy Suites Hotels
Thank roo_rn
Response from Reid K, Front Office Manager at Embassy Suites by Hilton Oahu KapoleiResponded yesterday

Aloha roo_m, A big Mahalo for the awesome 5 star review and for choosing to spend your staycation with us here at the Embassy Suites Kapolei. Our complimentary made to order breakfast and evening reception have certainly become a huge hit here at our property...More

Reviewed 1 week ago

They will try to change your rate , also you have to pull teeth to get a zero balance for your TLA memo. I was also over charged the rate I was given changed after 3 days and I didn’t find out until when I...More

Review collected in partnership with Embassy Suites Hotels
Thank vanderford39
Response from Reid K, Front Office Manager at Embassy Suites by Hilton Oahu KapoleiResponded 1 week ago

Aloha Vanderford39, Mahalo for taking the opportunity to provide us with feedback regarding your most recent stay here at the Embassy Suites Kapolei. I would like to apologize for any misunderstanding or lack of communication encountered during your stay with us. Our Embassy Suites Kapolei...More

Reviewed 1 week ago

I stayed here for 3 nights for a recovery from surgery(I live on other island) at nearby hospital so room had to be clean to avoid infection. Upon arrival to the room we found hairs on bathroom floors, shower curtains had dirt and mold, duvet...More

Thank Akiko N
Response from Reid K, Front Office Manager at Embassy Suites by Hilton Oahu KapoleiResponded 1 week ago

Aloha Akiko N, I would like to sincerely apologize on behalf of our entire Ohana here at the Embassy Suites Kapolei as our goal is to always provide an exceptional experience for our guests. After reading your review, I understand that it must have been...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Shuttle Bus Service
Room Service
Dry Cleaning
Concierge
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$219 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$219 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (34)
Room & Suite (29)
Dining (15)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
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Celery A
16 April 2018|
Answer
Response from Reid K | Property representative |
Aloha Celery A and thank you for expressing interest with our property and shuttle service. Our Embassy Suites team operates a shuttle from about 9am - 5:00pm and will take you to a beach on the westside of the island... More
1
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Room Tips
"If you want a room with a balcony they are limited."
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