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Holiday Resort & Spa Guam

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Traveller (463)
Room & Suite (382)
Pool & Beach (51)
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Overview
  • Excellent7%
  • Very good44%
  • Average34%
  • Poor10%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (630)
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11 - 15 of 149 reviews
Reviewed 15 September 2017

The room furniture had been stained spills on carpet/wall, carport (smoking area) had ceiling caving in, when it rained their carport lights leaked water all over & no ash tray, room service SUCKS I repeated order numerous times and still got wrong order, blk morning...More

1  Thank LastUnicorn52
Reviewed 25 August 2017 via mobile

The location is good, the room is clean with a nice view. It's a good deal considering the rates of its neighbors. That's if you don't mind having only one functioning elevator and a pool you can't swim. Complimentary water is only for yoir first...More

Thank Charliebriango
Reviewed 17 July 2017

I travel a lot. I had low expectation from the Holiday Resort because of many reviews. Our stay had only minor issues. Yes, only one lift (aka elevator) was functioning whilst we were there, but sometimes, the hotel staff offered us to take us to...More

1  Thank Noriko M
Response from OTASales, Sales Supervisor ` at Holiday Resort & Spa GuamResponded 20 July 2017

Hafa Adai (Greetings) rico_chan, Thank you for sharing your thoughts, we appreciate your feedback. We are pleased to hear that you enjoyed your stay with us and found our guest service to be friendly and attentive. During your next stay, please visit our guest relations....More

Reviewed 19 June 2017 via mobile

Stayed there for two nights with a friend, surprised their hot shower is broken! But the hotel stuff did offer to take us to Garden Villa for shower. The hotel room is fully equipped, we had a balcony looking toward Tumon shopping area and the...More

Thank sing kan h
Response from OTASales, Sales Supervisor at Holiday Resort & Spa GuamResponded 14 July 2017

Hafa Adai (Greetings) Sing Kan H, Thank you for sharing your experience during your stay with us. We are pleased to hear you enjoyed the location of our hotel and your guestroom. We offer complimentary pool/beach towels for all hotel guests and also assist in...More

Reviewed 14 June 2017 via mobile

No hot water during my stay, they said could provide shuttle bus to other hotel for shower. Besides, 2 of 3 lifts are out of order, only 1lift serve 11 floors in this building. Hotel is too old , facilities are lack of maintenance... No...More

Thank evat223
Response from OTASales, Sales Supervisor at Holiday Resort & Spa GuamResponded 14 July 2017

Hafa Adai (Greetings) evat223, Thank you for expressing your concerns during your stay with us. We are pleased to inform you that Holiday Resort & Spa Guam has plans in the near future to revamp and bring our hotel back to life. However, we do...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Spa
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Airport Transportation
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Spa
Outdoor pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$84 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Tumon
#12 On the Beach Hotel in Tumon
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$84 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Tumon
#12 On the Beach Hotel in Tumon
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (463)
Room & Suite (382)
Pool & Beach (51)
Dining (49)
Amenities (42)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Danielle O
30 May 2017|
Answer
Response from atty_mich77 | Reviewed this property |
if you have a credit card, they can just pre authorize (not charge) your card... otherwise, if you only have cash, i think deposit is 100 USD.
0
Votes
dean t
13 April 2017|
AnswerShow all 2 answers
Response from atty_mich77 | Reviewed this property |
yes, there is..$10 USD
0
Votes
tripmyy111
24 December 2016|
AnswerShow all 2 answers
Response from Becky-san2014 | Reviewed this property |
Yes. Towels are provided free of charge at a special kiosk down by the pool. You have to sign your room number to get them, but you don't really have to take them back when you're finished. The poolside staff will pick... More
1
Vote
Room Tips
"Bring your own wash cloth/loofah."
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"Get a room close to the street level - that way using the stairs is an option on the frequent occasions that..."
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"find another hotel"
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"example arriving carport ceiling is caving in another said "remodled " room furniture stained..."
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